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Makarem Ajyad Makkah Hotel

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Makarem Ajyad Makkah Hotel
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128 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 3 days ago NEWvia mobile

Breakfast is fab especially Kasim at the omelette station who is very polite & does a fantastic spicy omelette. Keep the good work up. Amazing Hotel great humble staff, rooms are very good & clean, wifi is Excellent. Complimentary bottled mineral waters in bedroom & tea facility too. Hair dryer & a phone in the bathroom too. Stayed here for...

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Helpful?
Thank Pvj317
Management response:

Dear Valued Guest, greetings from Makkah and Makarem Ajyad Makkah Hotel. Thank you for staying at Makarem Ajyad Makkah Hotel and for your feedback. We are pleased to know that you enjoyed the stay. Noted your appreciation of our employees, we will celebrate and recognize their Good Actions and this may also be considered during their performance appraisal. Looking forward...

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Fantastic clean and comfortable family friendly hotel. Very close to the haram avoiding heavy people traffic. Would definitely recommend this hotel. Rooms are very spacious 24hrs room service available Extremely friendly and helpful staff who go out of their way to make your stay comfortable and smooth

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Helpful?
Thank fatima786809
Shams1958, Manager at Makarem Ajyad Makkah Hotel, responded to this review

Dear Madam Fatima, Greetings from Makkah and Makarem Ajyad Makkah Hotel. Thank you for choosing the Makarem Ajyad Makkah Hotel for your recent visit to Makkah Al Mukarrama. We appreciate taking your time and efforts in sharing your hotel experience with us. It gives us pleasure to know that you enjoyed the stay, thank you again for your feedback. We...

Saudi Arabia
Reviewed 3 weeks ago

room was good and big enough for family. wi-fi is ok. breakfast is good. it is better to go to the restaurant early for breakfast to book a table. no enough tables in the morning. hotel location is near to the Mosque.

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Helpful?
Thank MohamedED
Management response:

Dear Mohamed ED, Greetings from Makarem Ajyad Makkah Hotel. Thank you for staying at Makarem Ajyad Makkah Hotel and for your time to share your experience with us. We are pleased to know that you enjoyed the stay, particularly the Room size, Wi-fi location and breakfast. It gives us great pleasure and we assure you we will continue to provide...

Reviewed 4 weeks ago via mobile

Hotel was good: 1. Rooms are clean 2. Breakfast lunch and dinner was fantastic But: 1. Room does not look like 5 stars hotel, but more like 4 stars hotel 2. Service not really good 3. During food buffet there is only 1 type of juice and no cake 4. There are not water circulation on wastafel and toilet area(bathroom...

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Helpful?
Thank syafik a
Management response:

Dear Syafik, Greetings from Makarem Ajyad Makkah Hotel. Thank you for your time to share the experience of your recent stay at the hotel, it always gives us an opportunity to improve. We are pleased to know that the Cleanliness and Buffet was up to your expectation. We are sorry that the Room's looks were not up to your expectation....

Cape Town, South Africa
Reviewed 8 January 2017 via mobile

Great stay while on Umrah👏❤️👍. Location very near to Haram Shareef (about 500m) and about 4 minute walk. No steep incline. Close proximity to Al Abraj Shopping Centre and Clock Tower. Fantastic Breakfast Buffet👏👏👏 Muhammad Kabir and Abdullah are champion waiters🏆🏆🏆! ATM on premises. Staff very professional and attentive. Guest Relations very responsive to needs/requests. Will highly recommend the Makarem...

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Helpful?
Thank FazelErnest
Shams1958, Guest Relations Manager at Makarem Ajyad Makkah Hotel, responded to this review

Dear Mr. Fazel Ernest, Greetings from Makkah and Makarem Ajyad Makkah Hotel. Thank you for staying at the Makarem Ajyad Makkah Hotel and for your feedback. We are pleased to know that you enjoyed the stay. Noted your appreciation of our employees, I will let them know about it. Looking forward to welcoming back in near future. If I can...

Johor, Malaysia
Reviewed 5 January 2017

The price was quite reasonable for 5 star hotel. Location 5 minute walk to al-haram easy access for car Check-in take us less than 10 min to recieve our door key, it will be more faster if we know that we can do online check-in. The Room Old fashion room with air condition and water controller using old design. room...

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Helpful?
Thank azmi_mohd
Shams1958, Guest Relations Manager at Makarem Ajyad Makkah Hotel, responded to this review

Dear Azmi Mohammad, Sincere Greetings to you ! Thank you for choosing the Makarem Ajyad Makkah Hotel and for your feedback, it always gives us an opportunity to improve. We are pleased to know that Room cleanliness, amenities, in-room dining, location were up to your expectation. Hotel is planning for a Renovation soon. We looking forward to a more comfortable...

Reviewed 5 January 2017 via mobile

They spent more time maintaining the lobby instead of the rooms or the bathrooms. It really needs cleaning and updating. You couldn't open the windows for fresh air, the rooms were too small for 4 people. There was a dirty smell on level eight, told the staff, nothing happened, couldn't even open the hallway windows! The room/bathroom felt like the...

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Helpful?
2Thank Aftab K
Shams1958, Guest Relations Manager at Makarem Ajyad Makkah Hotel, responded to this review

Dear Guest (Mr. Aftab?), Greetings from Makarem Ajyad Makkah Hotel. Thank you for your time to share the experience of your recent stay at the hotel, it always gives us an opportunity to improve. Sorry to know that your stay experience was not up to your expectation. Hotel had planned for Renovation, started with lobby, soon insha Allah our rooms...

Sidon, Lebanon
Reviewed 1 January 2017

Room furniture is good, bath looking good with bath tub (not shower), with a what they call hair dryer like and coffee, tea facilities, refrigerator. bath amenities are provided daily and upon request. Some difficulties in the check in because normally it starts late (5:00 pm) but they try and help for check in earlier. Check out flexible and proved...

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Helpful?
Thank sihamdaher
Shams1958, Guest Relations Manager at Makarem Ajyad Makkah Hotel, responded to this review

Dear Siham Daher, Greetings to you from Makkah! Thank you for choosing the Makarem Ajyad Makkah Hotel and for your feedback. We are pleased to know that you enjoyed your stay. The area of you concern is taken care of. We look forward to a welcoming you soon in near future. Good Wishes, Shamsuddin Shaikh Guest Relation Manager

Reviewed 31 December 2016 via mobile

Let me start by saying I did not choose this hotel. My travel agent decided to mess me about months after taking my booking and my money, on complaining I was told I could have some money back and book a hotel myself but we all know that means I would be paying inflated last minute prices. So grudgingly I...

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Helpful?
3Thank Jamshaid A
London, United Kingdom
Reviewed 29 December 2016 via mobile

I still cannot understand how this hotel has managed 5*. Derelict bathroom, incompetent staff and filthy hallway reeking of damp. Made the kids unwell. Please note although 10 mins to haram, amenities such as eating/shopping facilities are quite a distance as you have to go through the crowd to enter the clock tower. Best hotels in the clock tower or...

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Helpful?
2Thank Rohima92

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
This luxurious hotel is ideally located at Ajyad street within a walking distance from the Holy Mosque and King Abdulaziz gate. 45 minutes from King Abdulaziz International Airport – Jeddah. ... more   less 

Additional Information about Makarem Ajyad Makkah Hotel

Address: Ajyad Street | P.O. Box 6020, Mecca, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $149 - $446 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makarem Ajyad Makkah Hotel 5*
Number of rooms: 411
Reservation Options:
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Also Known As:
Makarem Ajyad Makkah Hotel Mecca
Hotel Style:
#17 Luxury Hotel in Mecca
#21 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makarem Ajyad Makkah Hotel staff and other travellers.
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Questions? Get answers from Makarem Ajyad Makkah Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the room facing the Main Road cause the Haram facing dosent have a clear view and you pay extra for no reason.”
 of 5 bubbles MohammedI608, 19 May 2016 | Read review
“Get a room away from the lifts to avoid noise all night & insist to get a parking in the basement.”
 of 5 bubbles mohammedq614, 24 Jan 2016 | Read review
“Sometimes, you may need to remind them to clean the room and deliver clean towels. Most of the employees were very helpful.”
 of 5 bubbles Atiq2015, 1 Jan 2016 | Read review
“Very Close to the Haram Sharif”
 of 5 bubbles naziern, 12 Dec 2015 | Read review
“rooms on the right hand out of elevators are the Sunny side”
 of 5 bubbles 764nassert, 5 Dec 2015 | Read review
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