Elaf Kinda Hotel
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Elaf Kinda Hotel

Ibrahim Khalil Street Al Mukrammah, Mecca 24231 Saudi Arabia
Traveller (151)
Room & Suite (46)
Dining (14)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#19 of 283 hotels in Mecca
4.8 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Looking for a place to stay in Mecca? Then look no further than Elaf Kinda Hotel, a family-friendly hotel that brings the best of Mecca to your doorstep.

Rooms at Elaf Kindah Makkah provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.

In addition, while staying at Elaf Kindah Makkah guests have access to 24 hour front desk, a concierge, and room service. You can also enjoy free breakfast.

While in Mecca be sure to experience local shrimp favourites at Albaik.

Mecca is also known for some great architectural buildings, including Abraj Al-Bait Towers and Kaaba, which are not too far from Elaf Kindah-makkah Hotel.

We’re sure you’ll enjoy your stay at Elaf Kinda Hotel as you experience everything Mecca has to offer.

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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
24-hour security
Baggage storage
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Wifi
Coffee shop
Restaurant
Breakfast buffet
Concierge
Currency exchange
Newspaper
Ironing service
Shoeshine
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, Arabic

Location

Ibrahim Khalil Street Al Mukrammah, Mecca 24231 Saudi Arabia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
King Abdulaziz Intl Airport
75.8 km
See all flights
Taif Airport
74.9 km
See all flights
372Reviews12Q+A54Room tips

Reviews
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Traveller rating
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Detailed Reviews
Younes C wrote a review Dec 2023
2 contributions
Hotel's Favourite
5.0 of 5 bubbles
It was a great stay, especially with the hotel so close to haram, sometimes we just come out of hotel and pray outside the main entrance so we do not miss the prayer…also staff are so great and professional, special thanks to room attendant Mohamed Rajaoul who did clean up our room and was so professional and trustful…thank you all and see you next time insha’Allah
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 7 Dec 2023
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nadia A wrote a review Sept 2023
2 contributions
3.0 of 5 bubbles
Hotel frontdesk staff are not the friendliest - they seemed abit cold when approached for check-in, for assistance and for check-out.

The fridge was not working for first 3 days and the technician that came in when I called simply insisted it was working even though my drinks were not cold at all and the lights were flickering. The technician left very quickly without doing much about it. The fridge suddenly started working fine in my last 2 days here.

The restaurant host was judgmental and cold as well. did not bother checking our room number, simply assumed we belonged to a different group and initially denied us entry to the breakfast buffet.

The cleaning staff were nice, they were responsive and came by almost everyday to take out trash, and ask if we needed anything. The bellman Kola was also very helpful and was punctual in helping us load/unload during pickup/dropoff which was quite a distance from the hotel.

I hope the manager will convey that a big part of what makes a hotel stay meaningful is not just location (which is great as other reviewers point out) but also the customer service. It is important to me and family as we were expecting to be living in a peaceful, welcoming environment as we are all there to fulfill our religious duties.
Read more
Date of stay: September 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 24 Sept 2023
Dear Guest, Kindly accept our sincere apology for failing to reach your satisfaction. All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service. Looking forward to welcoming you back at our hotel. Kindest Regards, Elaf Al Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
B Q wrote a review Jan 2023
Birmingham, United Kingdom74 contributions48 helpful votes
3.0 of 5 bubbles
My husband and I, with our 2 teenage children stayed at Elaf Kinda during our Umrah trip. The main thing is that it is in a perfect location. Just a few steps from the boundary to the haram.

The hotel itself is very tired. You can tell it’s an old building and the rooms and furniture reflect this. Beds, pillows and duvets are old and flattened by how much use they have had.

Housekeeping staff have been allocated far too many rooms for their work load and quite often they are extremely overwhelmed with the requests from customers. They were unable to clean our rooms every day but managed to come every other day. We would request fresh towels, toilet rolls and water which they would easily give.

We didn’t have breakfast but there are lots of places nearby to get food from.

In terms of how much we paid in comparison to other hotels, I would come again purely due to the convenience.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 29 Jan 2023
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ysaiel wrote a review Feb 2022
Waterloo, Canada4 contributions2 helpful votes
1.0 of 5 bubbles
I feel obligated to review this place since seems like this 4star is false advertisement!

Customer service is not existent , they lie and do not speak English. I am shocked to see ppl behaving this way steps from the house of Allah!

Rusty, super old furniture, TINY bathroom ( no room to put your stuff) , water runs on the floor of the bathroom , shower does not work, so be prepared to shower under the tap! 3 beds in one tiny room dark, claustrophobic and lighting did not work or were too dim. No space to pray Salah, awful menu!

Rude and unhelpful manager who cannot understand a word of English. Dark and creepy hallways, no one else speaks English. Rats running around outside the hotel!

We came to our room, could not make tea/coffee, could not shower, could not charge our phones, could not pray Salah as there is no room unless you wanna sit on the bed or chair. We stayed up all night after our first umrah to find another hotel and left next day after no one validated our concerns.

Good thing : There was one manager ( Jan 22 in the morning younger guy) who was very pleasant, helpful and knew a bit of English. This hotel is very close to Haram. Otherwise , do not ruin this amazing journey by staying in this place. Not worth your money or peace of mind!
Read more
Date of stay: January 2022
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Room Tip: I can only wish you luck if you are on a budget and have to stay here :( Double check the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 27 Dec 2022
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azmul U wrote a review Nov 2022
1 contribution
3.0 of 5 bubbles
Hotel is at good location and its proximity to Haram is good advantage. Breakfast buffet is brief and good enough. Our family enjoyed the stay in general, however there are few scopes of improvement.
Front staff is bit unresponsive, request for luggage movement at checkout was not granted. There is no access for taxi or car parking, often guest has to travel long to get taxi. Housekeeping on call was not working, needed to remind them quite often. Room makeup was not done for our four days of stay that generally expected of a 3-5 star hotel. Hotel by look if quite old fashioned, however this or all above aspects can be ignored for comfort of walkable distance to Haram.
Read more
Date of stay: November 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 26 Dec 2022
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DhakaPagla wrote a review Jan 2024
Dhaka City, Bangladesh240 contributions185 helpful votes
4.0 of 5 bubbles
Please note the following feedback regarding my recent hotel stay:

Positive Points:
1. The hotel's location is fantastic! It is situated right next to the clock tower and is only a 5-minute walk to Haram. You can even pray at the hotel entrance as it is considered part of the Haram.
2. The staff were friendly and helpful.
3. There are many food options available nearby, and the front square is a popular hangout spot.
4. The elevator functioned well with no issues.
5. Breakfast was enjoyable and satisfying.
6. The water pressure in the bathroom was good.

Areas to Improve:
1. The room was quite small.
2. There were limited amenities provided, and the water bottle provided was very small.
3. The bathroom in the second room did not have a shower curtain, resulting in the bathroom becoming wet.

Helpful Tips:
1. Taxis will not be able to drop you off directly at the hotel due to its location in the walking area of Haram where vehicles are not allowed. However, you may contact the concierge, and they will guide the taxi to the designated parking area and assist with your luggage.
2. The hotel is a non-smoking property, but if you do smoke, there is a designated smoking area available at the rear entrance near the lobby coffee shop.

Overall, I had a good and pleasant stay at the hotel.
Read more
Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Taxis won't go directly to the hotel due to its location. Call the concierge, and they will guide...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 16 Jan 2024
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shayan R wrote a review Feb 2022
4 contributions
1.0 of 5 bubbles
I stayed in Elaf Kinda for 9 nights and not even a single day I could get in my room without having issues with the key card. Every single day I had to go reception to swipe 💳 the key card or to have new replaced one. Many guests has been having the similar issue. I've spoken to the hotel manager in reception, he told me it's not upto him and he can't do anything on this.

Also, this hotel needs few staffs who can actually communicate with guests in English, for example if I call room service he use to hang up as he couldn't speak English...

Similar issue with the one and only female receptionist who can't speak or understand any English and she seemed so confused, aggressive and irresponsible. The hotel rate I would give 3*, the windows are very dirty, those who already stayed can witnessed everything I mentioned here. It's definitely not international standard!

Lastly, I personally thank all the Bangladeshi workers of this hotel they've been extremely polite and helpful if any credit left, then it goes to them. The Arab staffs are completely useless!
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 27 Dec 2022
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anas A wrote a review Jan 2023
2 contributions
5.0 of 5 bubbles
Extra clean hotel with a very nice staff
Great location near HARAM.
The breakfast was awesome.. many food varieties satisfying Asian and Arabic visitors with juices and fruits
Fully deserved five stars
Read more
Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 19 Jan 2023
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Q A wrote a review Oct 2022
3 contributions
3.0 of 5 bubbles
Close to haram so this was good but hotel is definitely not a 5 star!! rooms need better cleaning, we had a quad which was split into two spaces inside the room. We had no towels left in our room either.
Next time I’ll pay a bit extra and book a different hotel of the same star rating.
Read more
Date of stay: October 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Avoid if looking for 5 star
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 26 Dec 2022
Dear guest, Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel. We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future. Kindest Regards, Elaf Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S K wrote a review Feb 2023
1 contribution
1.0 of 5 bubbles
We booked in November 2022 after few weeks we were told to pay £96 extra pp. We paid because we wanted to make it easy for the people in our group.
On the 15th February 2023 our group of 24 were told last minute we had no booking in Elaf Kinda Hotel. We had elderly with disability, young children and two children with autism.
Elaf Kinda Hotel refused to accept their mistake. They overbooked and did not have the audacity to tell us. After calling Elfa Kinda and doing our own investigation Elaf Kinda Hotel told us that 'WE' cancelled! No one cancelled, there is no proof or evidence to suggest any cancellation. However we do have proof of booking confirmation.
We are very disappointed, angry and upset because of what we went through all because of the last minute cancellation.
Elaf Kinda Hotel is a hotel to avoid.
We struggled and saved money for this trip.
Elaf Kinda Hotel we want our money back!!!
Read more
Date of stay: February 2023
1.0 of 5 bubblesService
Room Tip: Do not book! If they cancel you won't get your money back.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nora Ghamdi, Other at Elaf Kinda Hotel
Responded 23 Feb 2023
Dear Guest, Kindly accept our sincere apology for failing to reach your satisfaction. All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service. A representative from the hotel will be contacting you at the soonest for more details. Looking forward to welcoming you back at our hotel. Kindest Regards, Elaf Al Kinda Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Moataz Nizam
10 contributions1 helpful vote
Hi, unfortunately Mohammad, the closest drop-off point will be around 500 meters from the hotel entrance since the entrance of the hotel is a pedestrian area only. You can ask the driver to drop you in the tunnel at the clock tower then need to walk up to the street level then walk to the hotel.
Answer from Luqman
Palakkad, India184 contributions42 helpful votes
ask your travel agent first and is very rare case of scenario i think you will get your hotel refund back but no idea about your flight booking and visa
Answer from Asiya P
4 contributions4 helpful votes
Jee they do have ironing board and iron
Yusuf wrote a tip Apr 2024
Durban, South Africa5 contributions1 helpful vote
4.0 of 5 bubbles
"Leave early for salaah if you want to read inside the Haram"
Read full review
Shady Mekkawy wrote a tip Mar 2024
4 contributions
4.0 of 5 bubbles
"You have to try it"
Read full review
Javaid A wrote a tip Feb 2024
1 contribution
2.0 of 5 bubbles
"- Avoid if you can. Not worth of value for money. - Better option is to book Movenpick, Swissotel or Makka Towers etc. "
Read full review
DhakaPagla wrote a tip Jan 2024
Dhaka City, Bangladesh240 contributions185 helpful votes
4.0 of 5 bubbles
"Taxis won't go directly to the hotel due to its location. Call the concierge, and they will guide the taxi."
Read full review
Nadeem A wrote a tip Nov 2023
5 contributions
5.0 of 5 bubbles
"Taxi stand is far but full support from hotel. "
Read full review
Not the right property for you?
There are more places to choose from in the Mecca area.
PRICE RANGE
AU$169 - AU$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elaf kindah-makkah hotel mecca
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
189
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ELAF KINDA HOTEL (AU$169): 2024 Prices & Reviews (Makkah/Mecca) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Elaf Kinda Hotel
Which popular attractions are close to Elaf Kinda Hotel?
Nearby attractions include Kaaba (0.5 km), Black Stone (0.5 km), and Masjid Taneem (0.5 km).
What are some of the property amenities at Elaf Kinda Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Elaf Kinda Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Elaf Kinda Hotel?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Elaf Kinda Hotel?
Conveniently located restaurants include Albaik, Al Rehab Restaurant, and Al Tazaj.
Are any cleaning services offered at Elaf Kinda Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Elaf Kinda Hotel?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Elaf Kinda Hotel?
Many travellers enjoy visiting Kaaba (0.5 km).
Is Elaf Kinda Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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