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Hilton Makkah

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702 Reviews from our TripAdvisor Community

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Showing 573: English reviews
Durban, South Africa
Reviewed 2 days ago NEW

Good location, excellent 5 star breakfast. lifts where fast. Standard rooms are a bit small, but you can upgrade within the points system. However due to in house rules regarding Hhonors points, sad will not be staying at Hilton Brand in future due to competitors pricing.

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Helpful?
Thank ollai2016
Dubai
Reviewed 3 days ago NEW

Feels like home, few steps to The "Al Haram", Kind Staff and Large Rooms Food services is perfect but bet expensive. Chino Kafee one of the best cafe in MAKKAKH, Arabic "Qahwa" Linked to shopping mall with variety of marchendise and perfumes shop.

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Thank Rashed A
Emirate of Abu Dhabi, United Arab Emirates
Reviewed 4 days ago NEW

Will never ever stay in any other hotel. Practically located on Haram few steps out of the elevator and you're in the Haram. use Door 84 to enter as it's nearest to hotel entrance. If you pray on the top floor use door 85 to exit as its much less crowded since it doesn't have escalator so people dont like...

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Helpful?
Thank Dolla M
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Dolla M, We are pleased to read from your comments that you had an enjoyable stay at Makkah Hilton Towers .Your kind feedback is much appreciated. We wish to welcome you again at Makkah Hilton & Towers for another positive experience soon. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

terengganu, Malaysia
Reviewed 5 days ago NEW

good hotel nearest to mosque.Facilities is good.Room is clean. Service is good condition.Location near the mosque is very good. making discount rate .Food and quality is good but must change menu everyday.

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Thank mohamedz423
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Valued Guest, We would like to thank you for the time you spent on providing us with your feedback, appreciate your comment and review which enables us to improve our services. We hope to have the opportunity to welcome you back at Makkah Hilton on your next visit. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Durban, South Africa
Reviewed 6 days ago NEW

World class service and close vicinity to Grand mosque. Staff courteous and customer focussed. The guest service manager was excellent and made sure all aspects of the accomodation were adhered to. Thank you

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Helpful?
Thank Ozayr M
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Ozayr M, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

New York, United States
Reviewed 6 days ago NEW

Mr. Shiyam and his team ensured that I had a smooth stay for which he went above and beyond. The staff is very professional, they know how to treat their customers. I would strongly recommend folks to try out to believe it. I had a wonderful stay with my family therefore everytime I visit Makkah I ensure to stay only...

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Thank Haroon R
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Haroon R, Many thanks for sharing this wonderful review with us. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Sugar Land, Texas
Reviewed 1 week ago

I came with a big family with a mindset of not getting service because it’s in oversea. We got rooms on the same floor which was utterly impossible to arrange because the hotel was so busy but Big thanks to Deen Mohammed the guest service manager he spent extra time to set us up on the same floor so my...

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Thank Rousseau2004
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Rousseau2004, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We are really proud to meet your expectations and work for your comfort. We look forward to welcoming you back at Makkah Hilton for another memorable experience in the near future. Best...

Riyadh, Saudi Arabia
Reviewed 1 week ago

Location is excellent, helps a lot specially when having kids breakfast is very good there are many restaurants in the hotel, and one of them is dedicated for Asian considering their special breakfast

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Helpful?
Thank 711sherifh
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Valued Guest, Thank you for your stay and your time by providing us with your valuable feedback,we hope we will have the opportunity to be your host during your next visit to the holy city. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

Dubai
Reviewed 1 week ago

I had travelled for umra with my mother the only thing I want is a room with kabah view which I got loved it.... and will be back inshallah to same hotel... the only thing that search for food I eat small quantities all hotels in area provides buffet or food court or cafe

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Thank Alia S
Reviewed 1 week ago via mobile

Last time I visited was before the facelift / renovations. As usual excellent service. Very clean. Friendly and accommodating staff. Beds and Linen of superior quality. Hilton location still #1 in terms of proximity to haram. Breakfast at Lagenda restaurant was great every day.

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Thank Ahmed B
Ibrahim , General Manager at Hilton Makkah, responded to this review

Dear Ahmed B, Thank you so much for taking the time to post such a glowing review on TripAdvisor. It was an absolute delight to read through your comments.. We shall be looking forward to be your host during your next visit to the holy city. Best Regards, Ibrahim Al Fati General Manager Makkah Hilton & Towers

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Airport Transportation

Additional Information about Hilton Makkah

Address: Ibrahim Al Khalil Street | PO Box 844, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $223 - $541 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Makkah 5*
Number of rooms: 694
Reservation Options:
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Also Known As:
Hilton Makkah Hotel Mecca
Hilton Hotel Mecca
Hilton Hotel Makkah
Hilton Mecca
Mecca Hilton
Hilton Makkah Mecca
Hotel Style:
#2 Family Hotel in Mecca
#4 Romantic Hotel in Mecca
#5 Luxury Hotel in Mecca
#10 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Makkah staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get masjid al haram view.”
 of 5 bubbles Rousseau2004, 29 Nov 2016 | Read review
“kaaba view-”
 of 5 bubbles travellerKSA, 19 Aug 2016 | Read review
“Get lower floors so you may walk down rather than taking elevators.”
 of 5 bubbles MOmerSiddiqui, 13 Jul 2016 | Read review
“Looking at Al-Haram”
 of 5 bubbles mesame, 26 May 2016 | Read review
“All rooms good but the best are the one with the Harram view”
 of 5 bubbles Iqbal225, 7 May 2016 | Read review
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