Le Meridien Makkah
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Le Meridien Makkah

Traveller (82)
Bedroom
Room & Suite (40)
Spacious, conmfortable lounge on ground floor.
Dining (12)

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About

4.0
#30 of 284 hotels in Mecca
4.3 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Le Méridien Makkah Hotel is only 150 meters away from the King Abdul Aziz gate and overlooks the holiest place on earth, Al Haram. The hotel's immediate location on King Abdul Aziz St. provides convenient access to the Masjid Al-Haram and other Holy locations in Mina and Arafat. The proximity of Makkah Haram gives you spirituality and high satisfaction. The hotel features 255 wonderful guest rooms & suites providing luxurious accomodation and an impressive view of the Al Haram.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Coffee shop
Bicycle rental
Children's television networks
Conference facilities
Banquet room
Salon
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Meeting rooms
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Charming
Classic
Languages Spoken
English, Arabic, Hindi
Hotel links
Special Offer:Earn points toward free nights.

Location

King Abdulaziz Road Ajyad Area, Mecca 13700 Saudi Arabia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
King Abdulaziz Intl Airport
76.2 km
See all flights
Taif Airport
74.4 km
See all flights
261Reviews28Q+A39Room tips

Reviews
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Traveller rating
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Detailed Reviews
Dr. Amer Al Khatib wrote a review Sept 2021
Amman, Jordan
+1
4.0 of 5 bubbles
This is a place to stay with a good value for money and close proximity to Haram. The rooms are relatively small so might be uncomfortable for a couple. The restaurant at the upper floor offers a wide variety of choices and food is kept and delivered hygienically. There is a barber in a shop just before the hotel’s entrance priced at the normal prices you will find elsewhere so this might be a convenient way to shave if you are going there for Umra. The only disadvantage is that the hotel is located in a grey area for Uber so you will need to find a normal street taxi if you need transportation. However, with the price paid, facilities offered and the location it will be a good choice.
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Date of stay: September 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drammarhawwari wrote a review Jan 2023
Tampa, Florida
5.0 of 5 bubbles
Two nights stay was just great; attentive but not intrusive staff made the difference.

Miss Nehal and her colleagues at the reception, management and restaurants are among the best Marriot brands staff I have ever seen.

Arrived too early for the usual check in but was treated in the best way with minimum waiting and an upgrade.

The location near the HARAM is just great and the view from the 21st floor restaurant is awesome

Wide variety of delicious food at breakfast and dinner time with highly courteous staff and good looking smiling faces every where .

Some facelift is needed in the rooms though

Thank you all

Dr A Hawwari
Titanium member
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mohammed K wrote a review Feb 2022
Cairo, Egypt
5.0 of 5 bubbles
the hotel was very nice and services was excellent. room was clean and comfy. all staff were very friendly. especially the receptionist girl (i can't remember her name) she was very welcoming and she called me to ensure that everything is OK and if i need anything. also the receptionist guy during the check out was very polite and friendly.
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Date of stay: February 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Azan voice in the rooms can be adjusted
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ngemnyi A wrote a review Feb 2020
Colorado Springs, Colorado
1.0 of 5 bubbles
Faulty Towers eat your heart out.. Hand sanitizes everywhere in corridors but filthy rooms. Urine on the floors.. dirty towels. We are supposed to be free of urine etc for pilgrimage and this hotel is offering aged urine from previous guests.. I don't think they mop the floors.. we also had disgarded fast food wrappers in our room.. no quality control. 5 star hotel? No way! Having said that with the exception of a very rude breakfast host, the staff were very pleasant and the location is fab. Same about the filth.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from abdulrahmanajaj2017, Front Office Manager at Le Meridien Makkah
Responded 16 Feb 2020
Dear Guest I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will personally look into the issues that you have outlined, meet with our department managers and reinforce our company policies that center on 'positive guest satisfaction.I would like to apologize for the problems your encountered Sincerely Le Meridien Makkah
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ishaq wrote a review Feb 2023
1.0 of 5 bubbles
This hotel deserves less than even a one star… I am currently staying here and it is absolutely ridiculous how long we had to wait for a room. We arrived at 2pm we were informed that check in time will be at 4pm when we got there however by the time we received all the room keys it was 7pm. Absolutely no consideration towards the elderly people with us, one who has difficulty walking. Also, we had two children with disabilities in our group which consisted of 24 people in total. The staff were extremely rude and had absolutely no care in the world to attend to our needs. The display of arrogance wasn’t a surprise… they gave multiple excuses as to why there was a delay in the rooms at first it was cleaning, then it was a delay in the residents checking out late etc. Funnily a friendly stranger in the elevator said this is by far the worst hotel he’s ever stayed in, the worst decision he’s made in his life and he regrets even coming to this hotel. I urge anyone planning to stay in Makkah not to even consider or think about staying here. The only good thing about this hotel is the shuttle bus service which takes you beneath the clock tower.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HB wrote a review Oct 2022
1.0 of 5 bubbles
I booked this hotel back in June with confirmation. A week before my stay I received an email to stay my card was invalid and therefore to secure my stay I had to update! I updated it and again received confirmation and this time stay was guaranteed through card. A few hours before my stay I got the same email again to update the card! This time to be safe I used a different card and immediately received an email for successful update only to find a minute later that my reservation was cancelled by the hotel! We arrived at the hotel anyway incase we would still be accepted and it was just a technical issue. They were very unhelpful and unsympathetic! I believe they got a better deal for a much higher price than what what I had secured as I booked early. Absolutely disgraceful! For peace of mind do not book this hotel. The ridiculous price for booking closer to time of stay compare to much nicer 5 star hotels near the haram should have been a give away to be honest. I had to find another hotel on the day of my stay whilst travelling to Makkah which wouldn’t have been possible if I was travelling via plane with no connection. I had my elderly father with me ( the whole reason I booked something close to the haram) and ended up with something far from the haram due to my budget. Stay away from this hotel!!!!
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Meridien Makkah, Guest Services / Front Office at Le Meridien Makkah
Responded 15 Oct 2022
Dear Hennab, We sincerely apologize for the inconvenience caused regarding your room reservation with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We have also launched an investigation into this incident to identify what went wrong and ensure that such an incident does not happen again. We hope that the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Best regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amina l wrote a review Dec 2023
5.0 of 5 bubbles
The room service by kauthar on floor 14 was very friendly and efficient. He spoke very calmly and asked if we needed anything, made sure the needs were met.
The food was outstanding with a variety of cuisines.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MSalem2013 wrote a review Dec 2023
Alexandria, Egypt
+1
5.0 of 5 bubbles
Excellent stay. This is my 4th time visiting Makkah and my 1st stay in this hotel and it was amazing 👏👌😍🥰 It is by far the best service in Makkah.
In addition to the amazing location amenities and room characteristics, the service is outstanding.
l stayed in the 19th level room #1914 and the Moussa Alsulami made sure we had all our stay arrangements well planned. His level of responsiveness and professionalism is excellent my stay was only for 7 nights and they helped me to achieve all my goals and they were very keen to make it successful and enjoyable stay,
Also Mr. Islam the F&B manager in-charge, also his assistant and the whole team were very kind and helpful.

Special thanks to the HK manager and the professional Hk attendant who took care of my room.

Thank you for an excellent stay.

Breakfast and dinner service is a step above all other hotels in my experience.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Meridien Makkah, Guest Services / Front Office at Le Meridien Makkah
Responded 16 Dec 2023
Dear MSalem2013 Thank you for the great review of our hotel! Your kind words will be shared with associates as a form of excellent service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Malik Mustapha
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sami wrote a review June 2022
Cairo
1.0 of 5 bubbles
Booked via Booking.com in April. Cancelled 3 days before cancelation charge date and received zero charge confirmation email of cancelation. Aske for refund
(537 pounds) from Booking they said contact the Hotel directly, contacted the hotel and they asked me to fill a refund form, filled it and now more than two month no answer and they stopped answering my calls or responding to my emails.

Avoid this hotel and the whole chain by all means. you will lose your money!
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Meridien Makkah, General Manager at Le Meridien Makkah
Responded 12 June 2022
Dear Mr. Sameh, I recognize your time is valuable and appreciate the feedback you have provided. Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. Our Finance department tried to call you regarding the refund process but could not reach you. Appreciate, if you could send your contact details to sales.1890@lemeridien.com. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pupucenoire wrote a review Feb 2023
Paris, France
1.0 of 5 bubbles
Very rundown hotel with old fashion furniture and equipment. The room was dark despite lighting and the decoration was quite overwhelming. The bathroom must be renovated.
Way overpriced and it's certainly questionable that it's quoted $800a night during the Omrah period. It is unclear to me why Marriott is not demanding that this facility complies with and offer a minimum of Marriott expected standards of service
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Le Meridien Makkah, Guest Services / Front Office at Le Meridien Makkah
Responded 21 Feb 2023
Dear Pupucenoire, We sincerely apologize for the inconvenience caused during your recent stay with us. We have taken your feedback very seriously and have informed the concerned department head to ensure that immediate action is taken. We have also launched an investigation into this incident to identify what went wrong and ensure that such an incident does not happen again. We hope that the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver. Best regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rene r wrote a tip Mar 2024
1 contribution3 helpful votes
5.0 of 5 bubbles
"A definite stay at this hotel, it may need slightly updating but is immaculately clean. It smells gorgeous too."
Read full review
OmSayed wrote a tip Dec 2023
Miri, Malaysia2 contributions1 helpful vote
1.0 of 5 bubbles
"Dont boom this hotel"
Read full review
Abdelrahman Moustafa wrote a tip Dec 2022
Abu Dhabi, United Arab Emirates5 contributions
5.0 of 5 bubbles
"No under ground parking "
Read full review
Mohammed K wrote a tip Feb 2022
Cairo, Egypt168 contributions20 helpful votes
5.0 of 5 bubbles
"Azan voice in the rooms can be adjusted"
Read full review
Cut Nina wrote a tip Feb 2019
Jakarta, Indonesia2 contributions
5.0 of 5 bubbles
"Corner Suites are large and sunny"
Read full review
Not the right property for you?
There are more places to choose from in the Mecca area.
PRICE RANGE
AU$225 - AU$384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
le meridien makkah hotel mecca, le meridien mecca, le meridien hotel makkah, mecca le meridien
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
255
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Le Meridien Makkah (AU$225) - Mecca Hotel

Frequently Asked Questions about Le Meridien Makkah
Which popular attractions are close to Le Meridien Makkah?
Nearby attractions include Great Mosque of Mecca (0.4 km), Kaaba (0.4 km), and Black Stone (0.5 km).
What are some of the property amenities at Le Meridien Makkah?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Le Meridien Makkah?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Le Meridien Makkah?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Le Meridien Makkah?
Conveniently located restaurants include Hardee's, Smash Burger, and Al Shorfa.
Are any cleaning services offered at Le Meridien Makkah?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Meridien Makkah offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Le Meridien Makkah?
The staff speaks multiple languages, including English, Hindi, and Arabic.
Are there any historical sites close to Le Meridien Makkah?
Many travellers enjoy visiting Kaaba (0.4 km).
Is Le Meridien Makkah accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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