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Makarem Umm Alqura Hotel

Agoda.comUSD 115*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 235*
USD 115*
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USD 129*
USD 133*
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Makarem Umm Alqura Hotel
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102 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Reviewed 3 weeks ago via mobile

Rooms were clean but not very spacious, The staff is responsive and the receptionist was very welcoming The breakfast was good And I loved how environmental awareness messages were everywhere, at the dining table for example it was written "don't waste food" and in the bathroom some note about using the towels more than one time if possible and not...

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Helpful?
1Thank Mohammed A
MakaremHotels, Guest Relation at Makarem Umm Alqura Hotel, responded to this review

Dear Mr. Mohammed Sincere Greetings to you from Makarem Umm Al Qura Hotel, thank you very much for taking the time to review our property. The feedback is vitally important to us and Always we look forward to our services meet with the expectations of the guest upon arrival. On behalf of management we thanked for appreciating our services. We...

Cairo, Egypt
Reviewed 3 weeks ago

I got free upgrade to suite room :). the staff is very friendly and very responsive to my claim. the breakfast buffet included many varieties and delicious food. The room was very clean. Th shuttle bus was very organized.

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Helpful?
Thank bsalah
MakaremHotels, Guest Relation Coordinator at Makarem Umm Alqura Hotel, responded to this review

Dear Valued Mr. bsalah Sincere Greetings to you from Makarem Umm AlQura Hotel, thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and Always we look forward to our services meet with the expectations of the guest upon arrival. On behalf of management we thanked for appreciating...

Reviewed 19 April 2017

I have been in this hotel around three to four times before. However, my last visit which was in April 2017 was not good as the ones before. I tried to call the room service many times to order a meal, but no one answered my calls. Also, the wifi was not working during my stay.

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2Thank Abduluk2016
Kuwait City, Kuwait
Reviewed 27 February 2017

average hotel value for the money in makkah, rating would be 3.5 star standard, hotel offers free shuttle servive to haram which is the highlight of the property, and offer great breakfast.good for families,

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Helpful?
1Thank Renil H
Amman, Jordan
Reviewed 26 December 2016 via mobile

Bad room service! Bad front office ! I can give you 0 star not 5 stars ! I lost package when I was there and I tried to call so many times without any help or response! I called 3 times the receptionist just to ask for water ! 3 times to ask for house keeping ! I arrived by...

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Helpful?
Thank shosh92
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Hotels , Dear Mr. Shosh ,Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like to inform you that your review has not gone un notice. We have taken immediate steps...

Manama, Bahrain
Reviewed 17 December 2016 via mobile

I wonder how such dirty hotel gets 5*??? I won't give it more than 3*... The lobby could be given 4*, but once you go behind you will find something totally different . Rooms & toilets are dirty, they don't come to clean rooms, Blankets are toooo old No safety measures taken with electricity! The doors and other wooden furniture...

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Helpful?
1Thank Hussain S
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Dear Mr. Hussain, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like to inform you that your review has not gone un notice. We have taken immediate...

Reviewed 3 December 2016 via mobile

I came makkah for umrah and stayed here for 2 days. excellent stay. staff was very good n.cooperative. room was clean. room service was also good.haram is almost 10 mins drive from this hotel. hotel provides its own transportation to haram for free. bus leaves almost after every half an hour. I loved my stay.

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Helpful?
Thank muhammad I
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

Lincoln, United Kingdom
Reviewed 12 November 2016

We stayed here as a couple during September 2016 while doing Hajj. Hajj is arduous and tiring and timings can be unpredictable. The hotel worked around this and made us comfortable during our 11 day stay. We had full board at the hotel - breakfast, lunch and dinner buffet. Food was decent and consistent. The hotel were really good to...

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Helpful?
2Thank LincsGirl87
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. On behalf of Umm Al Qura management we thanked for appreciating our services. In future we make sure to provide you...

Reviewed 18 October 2016 via mobile

The hotel is good in general, but they serve a poor breakfast, poor and not fresh juice, they don't add what runs away of the dishes. A bus between AlHaram and the hotel is available on prayer times. The rooms are clean and well furnished.

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Helpful?
Thank Husnyeh M
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. We would like to inform you that your review has not gone un notice. We just like to inform you that...

Reviewed 16 October 2016 via mobile

This is a very nice hotel and I'd definitely stay here again. Staff were very friendly and helpful. Food was good too. I appreciated the shuttle that goes back and forth to Haram every 20 minutes. A couple of notes for the hotel to consider, 1- please do not use drill while guests are asleep 2- key (cards) needed to...

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Helpful?
1Thank Khalid A
MakaremHotels, Front Office Manager at Makarem Umm Alqura Hotel, responded to this review

Greetings from Makarem Umm AlQura Hotel, Thank you very much for taking the time to review our property. Your input, and the feedback is vitally important to us and we always want guest expectations to be meet upon arrival. we have noted the comment you have made for and start working on it. On behalf of Umm Al Qura management...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Makarim Umm AlQura Hotel is located in The Holy City of Makkah Al-Mukarramah situated in Ajyad Street, and is only 5 minutes drive to Haram by hotel courtesy shuttle service available around the clock. Umm AlQura Makarim Hotel is a modern 12-storey building encompassing 336 rooms and suites, all feature central air-conditioning, electronic door locks, electronic safe boxes, hospitality tray offering complimentary tea, coffee and healthy herbs, iron & ironing board, international direct dialing phones, high speed internet connection port, hair dryer, magnifying mirror, 32” LCD TV with major satellite channels, mini fridge, handicapped rooms, praying mats and Umrah & Hajj guide booklet. ... more   less 

Additional Information about Makarem Umm Alqura Hotel

Address: Ajyad Street | P.O. Box 7020, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $76 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makarem Umm Alqura Hotel 5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Makarem Umm Alqura Hotel Makkah/Mecca
Hotel Style:
#3 Best Value Hotel in Mecca
#22 Luxury Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makarem Umm Alqura Hotel staff and other travellers.
6 questions
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Nashville, Tennessee
9 months ago
Riyadh, Saudi Arabia

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Questions? Get answers from Makarem Umm Alqura Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors less noise”
63yasserh, 28 Dec 2015 | Read review
“See the room pics before you finalize. I got a room with a window that opens facing a mountain”
Jawad_Rasheed, 5 Sep 2015 | Read review
“Good place to stay even better if you are travelling solo.”
Minar3, 24 Jul 2015 | Read review
“no good room they have .....”
ottomansultan, 17 Jul 2015 | Read review
“Most of the rooms are inter-connecting, making it easier and more affordable for families to book single rooms and get the value of a suite.”
suleimanu2014, 1 Jul 2015 | Read review
5 of 5
Agoda.com
USD 115* /night
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Prices are for 1 room, 2 adults
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