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Makkah Clock Royal Tower, A Fairmont Hotel

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Traveller (1292)
Room & Suite (486)
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Overview
  • Excellent49%
  • Very good24%
  • Average11%
  • Poor6%
  • Terrible10%
Travellers talk about
“prayer room”(56 reviews)
“kaaba view”(73 reviews)
“shopping mall”(42 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,231)
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All reviewsprayer roomkaaba viewshopping mallmemorable staythe ground floorjunior suitein room diningprayer areaexcellent hotelhotel lobbyroom service isprayer timesholy citymasjid al haramfood courthouse keepingumrah trip
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111 - 115 of 1,413 reviews
Reviewed 28 December 2017

Superb location for Haram can pray Salah with Haram view.The room was excellent staff friendly. Restruant on M2 level served varied but Quality food. There are many efficient managers but Riyaz Hussain and Imran the concierge stand out.More

Thank Kelly1232013
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018

Dear Guest, We appreciate that you took the time to share your experience at Fairmont Makkah Clock Royal Tower about your comfortable stay. At Fairmont, we strive to provide superior service with the highest regards to quality, safety, and satisfaction; and your feedback is extremely...More

Reviewed 28 December 2017 via mobile

We were a family of four and stayed in this wonderful hotel. We were up graded to the two bedroom/two bathrooms suite with a view of the Haram. Rooms are clean and new with all the amenities except a slipper bag which would have been...More

Thank Mahira A
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018

Dear Guest, We appreciate you taking the time to providing us with a feedback about your stay, as it motivates us to serve you better. We have noted your discontentment with our services and your feedback. We will check with the relevant departments regarding your...More

Reviewed 27 December 2017

It was a good experience & hospitality. Excellent breakfast and in-room dining. The only thing that will prevent me to choose the hotel again is the elevators. You need to take 2 elevators to reach Harram. Otherwise excellent experience.More

Review collected in partnership with fairmont.com
Thank aawadi_673560
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018

Hello Guest, Thank you for notifying us of your recent experience at Royal Tower. At Fairmont, we strive to provide superior service with the highest regards to quality, safety, and satisfaction; and your feedback is extremely important to us. We have noted your discontentment with...More

Reviewed 27 December 2017

Alhamdulillaah, STAYED in suite # 2008 for 4 nights with my family in Dec 2017 Starting from the reservation to the check-in to the stay - everything was very professional. The check-in at M4 was very fast with a early check-in. The suite was simply...More

Thank HalalTripSeeker
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018

Dear Guest, Thank you for taking the time to review your stay at Fairmont Makkah Clock Royal Tower. We appreciate your feedback and sincerely apologize for the service shortfalls experienced whilst you were with us. We have noted your concerns regarding the breakfast options. Your...More

Reviewed 27 December 2017

Comfortable , clean , close to Masjid alharam, friendly staff, helpful security men to guide us, easy check in and check out. Near to mall, comfortable bed, clean washroom except the towel with blood!!!!!More

Review collected in partnership with fairmont.com
Thank 756hanana
Response from Makkah S, Guest Relations Manager at Makkah Clock Royal Tower, A Fairmont HotelResponded 10 January 2018

Dear Guest, Thank you for taking the time to review your stay at Fairmont Makkah Clock Royal Tower. We appreciate your feedback and sincerely apologize for the service shortfalls experienced whilst you were with us. We have noted your concerns regarding the towel. Your comments...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 71 - USD 721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mecca
#5 Family Hotel in Mecca
#17 Luxury Hotel in Mecca
#25 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 71 - USD 721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Mecca
#5 Family Hotel in Mecca
#17 Luxury Hotel in Mecca
#25 Best Value Hotel in Mecca
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1292)
Room & Suite (486)
Dining (45)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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Silenttraveller2009
20 March 2018|
AnswerShow all 2 answers
Response from _svahow | Reviewed this property |
i know that it includes and excellent breakfast and most travel package include dinner also, myself i like to enjoy the local food how i get to me the locals, hope this helps also check hotel website has tones of info. happy... More
1
Vote
shaikh52
19 March 2018|
AnswerShow all 2 answers
Response from Sol P | Reviewed this property |
I think this question is more for the hotel management but if you become a Fairmont President club member then you can have breakfast on executive floor.
1
Vote
fizzLahore
19 February 2018|
AnswerShow all 4 answers
Response from Omar-ALZaid | Reviewed this property |
Better book the Kabaa view and drop an email to the hotel... everything with its price though
0
Votes
Room Tips
"You can get a bird's eye view of the Kaaba if you go to the floor that has the masjid."
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"Trey find a room on upper floors so the Kaaba view is clear & good."
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"Ask for low floor room, given the length of time it takes using the lifts - if outside Haram view isn't..."
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"Residential Suite with Kabaa view"
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