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Makkah Clock Royal Tower, A Fairmont Hotel

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Makkah Clock Royal Tower, A Fairmont Hotel
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1,794 Reviews from our TripAdvisor Community

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Dubai, United Arab Emirates
Reviewed 2 days ago NEW

The best Place and City in the Whole World and view from this hotel is spectacular. Masha ALLAH. .. You can have easy access to Kaba and for elderly people its highly recommended. .. Panoramic View of Masjid Haram and Makkah City are very alluring from this hotel.

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Helpful?
Thank Aoon S
Colchester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016

We spent two night at this hotel, we booked a junior king suite. The view was breathtaking. over looking the kaaba & the holy mosque. The hotel was clean calm especially at this time of the year. The entrance was in the tunnel under the main road but the other entrance which is the most important one was from the...

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1Thank Jewel75
About Hotel's Favourite Review
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear guest, Thank you very much for the lovely review, We are glad that you enjoyed staying at our locations and rooms. Makkah Clock Royal Tower, A Fairmont Hotel staff at your disposal. We are looking forward to welcoming you again at your home away from home. Best regards,

Reviewed 4 days ago NEWvia mobile

If you are there for religious purposes the is beyomd perfect location. The hotel is rivbt in front of Haram gate. The upper part hotel rooms of floor 28+ is better. Below that is older and smaller rooms. Food is good. The restaurant is usally crowded. Bathrooms have fungie. No slippers provided. Staff are very cooperati e. Drop off entry...

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Helpful?
Thank Mr S
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us, We are happy you enjoyed staying at our location and rooms. Looking forward to hosting you again at your second home. Regards,

Manchester, United Kingdom
Reviewed 5 days ago NEW

After staying at the hotel Marriott Makkah Jabal Omar, (who were fantastic) I decided to experience one night at the Fairmont using complimentary night earned by staying at The Savoy (London). As a Platinum Member I would have thought I would have earned some privileges. A simple request to pick up bags from the Marriott to Fairmont was denied. (Don't...

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Thank Imran L
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Dubai, Dubai, United Arab Emirates
Reviewed 1 week ago

For Prayer: The location of the hotel is fantastic- not just because it is SO close to the Haram, but also, that it's own prayer area on level S2 is considered being part of the Haram - so if you are with kids, or even alone, you can quickly hop down to S2 level and be part of the Jamaat....

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Thank Saman S
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Reviewed 1 week ago via mobile

Hi, I have visited this hotel with my wife. First, I had to wait for more than 1 hour to find a free room for me even so I had arrived at 3:00 . However, be aware that check in timing is 5:00 p.m for this hotel. Service is too slow when I ask for dental kit and universal adaptor...

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Thank RASHED A
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed staying at our location and rooms. Furthermore, we will be sharing your comments with the relevant department and rest assured your next stay with us will be next to flawless. Regards,

Amman, Jordan
Reviewed 1 week ago

I stayed in Makkah Clock Royal Tower two years ago with my family and it was great and so we decided to stay in the same hotel this year as well. I checked in -9 people including my family and friends- last Friday but unfortunately, it was not the same great experience we hoped for. the A/C unit was on...

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Thank Maha H
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us . We apologize for unconvinced caused from our side. Please send us your contact details as a private message to better understand and resolve the issues you faced. Rest assured your next stay with us will be a more memorable one. Regards,

Kuwait City, Kuwait
Reviewed 2 weeks ago

I was living in part-view of Haram. It was amazing experience to watch Al-Haram from your room. I wish If I can go again inshallah. It's better if you can get higher floors to get better view for Al-Haram.

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Thank EsamEltanbouly
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest. Thank you for the lovely review, We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Reviewed 2 weeks ago via mobile

I would have given 5 stars if they had payed attention to the following: 1st breakfast very poor in quality and variety for a chain like Fairmont I felt like I was having breakfast in a 2 stars restaurant 2nd room maintenance is very very poor, AC is always cold temp is not warmer than 20c Celsius 3rd room wasn't...

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Thank YASSIN A
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us. We are glad you enjoyed our services. Furthermore, we will be sharing your comments with the relevant department and rest assured your next stay with us will be will be a more memorable one Regards,

Khartoum, Sudan
Reviewed 2 weeks ago

The bed sheets wasn't clean while check in, and they didn't change it while the stay. Kabba view appear closer in booking pics than reality. You have to walk and take two lifts from ground to your room. The beds were too high for old guests. No free wifi even for booking.com genius.

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Thank Abdelrahman H
Makkah S, Manager at Makkah Clock Royal Tower, A Fairmont Hotel, responded to this review

Dear Guest, Thank you for reviewing us. We will be sharing your comments with the relevant department and rest assured your next stay with us will be next to flawless. Regards,

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Near Makkah Clock Royal Tower, A Fairmont Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just steps away from the holiest site in Islam, Makkah Clock Royal Tower, A Fairmont Hotel is the iconic symbol of hospitality for people from around the globe who have gathered to worship, reflect and contemplate. Standing as the tallest concrete building in the world with 76 floors, Makkah Clock Royal Tower is the focal point of the Abraj Al Bait Complex, part of the King Abdulaziz Endowment project. Its soaring height and proximity to Al Masjid Al Haram allow guests to enjoy unmatched breathtaking views from 945 rooms and suites, while 76 elevators provide easy access to and from Al Masjid Al Haram. The hotel also offers 10 delicious dining options ranging from innovative Asian fusion to the first five-star Saudi restaurant in Makkah. Other amenities include: a female and male fitness center, a Kids Corner playroom, a 24-hour business center, more than 3200 meter squared of flexible function space, and eight state-of-the-art meeting rooms. For the height of exclusive service and privacy, Fairmont Gold promises guests a ‘hotel within a hotel’ experience through a range of privileges like a private reception and 24-hour butler service.. A seamless fusion of Arab hospitality, modern comfort and signature Fairmont service, combine to create an unforgettable experience in this divine setting. ... more   less 

Additional Information about Makkah Clock Royal Tower, A Fairmont Hotel

Address: King Abdul Aziz Endowment, Abraj Al Bait Complex | P. O. Box 762, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $215 - $470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Makkah Clock Royal Tower, A Fairmont Hotel 5*
Number of rooms: 945
Reservation Options:
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Also Known As:
Makkah Clock Royal Tower, A Fairmont Hotel Mecca
Hotel Style:
#5 Romantic Hotel in Mecca
#6 Family Hotel in Mecca
#12 Luxury Hotel in Mecca
#27 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Makkah Clock Royal Tower, A Fairmont Hotel staff and other travellers.
22 questions
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Emirate of Sharjah, United Arab Emirates
over a year ago

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Questions? Get answers from Makkah Clock Royal Tower, A Fairmont Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always book Advance, you will get more discount.”
  • The best Place and City in the Whole World.
 of 5 bubbles AoonS, 26 Feb 2017 | Read review
“Haram View”
 of 5 bubbles ImranL_13, 23 Feb 2017 | Read review
“Kaaba view is the best”
 of 5 bubbles 532samans, 20 Feb 2017 | Read review
“city view rooms are cheaper.”
 of 5 bubbles WaqasMKhan, 5 Feb 2017 | Read review
“Ka'bah views”
 of 5 bubbles Sadaf_Farooqi, 28 Jan 2017 | Read review
5 of 5