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Raffles Makkah Palace

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Raffles Makkah Palace
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651 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Reviewed yesterday NEWvia mobile

Started in Raffles for two nights with my family. We were 3 and shared a room with a sitting area and it was perfect. Spacious bathroom area and a small extra bathroom for the sitting area. Good service we didn't have any problems in our stay. Thank you Raffles for making our Omra comfortable.

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Helpful?
Thank Muna F
karachi
HOTEL’S FAVOURITE REVIEW
Reviewed 23 March 2017 via mobile

Really amazing and a grand hotel right in front of king Abdul Aziz gate of Haram, situated in the King Abdul Aziz building, which also houses 6 or 7 other hotels. The check in is a bit cumbersome as you have yo enter at road level, than take a commercial elevator to the hotel level and than shift into the...

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Helpful?
Thank sainbasha
About Hotel's Favourite Review
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear guest, Thank you very much for your thoughtful review. We are glad you experienced luxury at its finest. Raffles Makkah Palace staff at your disposal. We are looking forward to welcoming you again at your second home. Raffles Makkah Palace. Best Regards,

Saudi Arabia
Reviewed 5 days ago NEWvia mobile

Best hotel in Makkah, best staff everything about the hotel was so good so clean I really like how the hotel was very concerned about the gust feedback Definitely i will choose Raffles Makkah Palace for my next trip to Makkah.

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Helpful?
Thank SherooSheree
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for the lovely review . We are very glad you enjoyed your stay with us and we look forward for your next stay with us at your home away from home. Regards

Dubai, United Arab Emirates
Reviewed 1 week ago

Excellent location, just a few steps to the Haram. The staff was so friendly that made us feel as if we are at home. They were very welcoming and would respond very quickly to anything that we asked for. The cleanliness was spectacular. The food was excellent. The Saudi complimentary coffee at the reception hall was exquisite that we had...

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1Thank Houda-Abdulrahman
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review. We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards

Abu Dhabi, United Arab Emirates
Reviewed 2 weeks ago via mobile

The time I arrived till I left I had great hospitality , I surely recommend this hotel , and I would like to thank all the duty mangers who been very halpful , thank You n raffles for everything And my next visit will be in raffils

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Helpful?
Thank muna296
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review. We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards,

Reviewed 2 weeks ago

Great place to stay in Makkah, clean, friendly staff, walk able distance from Haram. Restaurant was nice, nice ambiance, good food. Helpful staff, they guided me whenever I approached them. Free Parking was added advantage with free WiFi.

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Helpful?
Thank Mohamed H
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for contacting us and we look forward for your next stay with us . Regards

Bahrain
Reviewed 3 weeks ago via mobile

Very clean, great service, anything you want in breakfast with healthy food corner, speedy room service and laundry. All pictures added from breakfast. It is my second visit and i will always go there again.

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Helpful?
Thank travyaloo
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for the lovely review. We are glad you experienced luxury at its finest and we hope those moments will turn into memories. We are looking forward to welcoming you again at your home away from home. Regards

Reviewed 3 weeks ago via mobile

We Thank the staff for making our stay very comfortable.Mr Rayan for checking us in.Mr Ali The lobby butler who was also the concierge at times who is multi lingual ,escorted as to our suite.The butler service was highly appreciated Mr Amer from the front desk was most helpful.Our Visitors from Jeddah too were impressed when they called on us.The...

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Helpful?
Thank Mir k
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you very much for your lovely review and we look forward for your next stay with us. Regards

Reviewed 3 weeks ago

I had a lovely stay, check-in was fast M room clean and spacious I liked the quick response of my requests while I was in the room I'd highly recommend to stay in this hotel again & again Thank you for the nice experience

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Helpful?
Thank Jamal B
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for reviewing us. Your comfort and luxury are our main goal and we look forward to welcoming you again at Raffels Makkah Palace. Regards

Reviewed 3 weeks ago via mobile

The rooms were excellent as usual and we had a wonderful stay. Only disappointment was that I was not able to get both my rooms on the same floor. The duty manager did try to assist as best he could. Will definitely be visiting again.

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Helpful?
Thank Fayyaz M
Makkah S, Manager at Raffles Makkah Palace, responded to this review

Dear Guest, Thank you for contacting us and we are glad you enjoyed your stay with us. Regards

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Raffles Makkah Palace Saudi Arabia enjoys an outstanding location within the iconic Abraj Al Bait complex, directly adjacent to Al Masjid Al Haram – or Grand Mosque – and the Kaaba, offering easy access to King Abdulaziz Gate, the main entrance to the Grand Mosque. Raffles Makkah Palace also offers a superbly equipped business centre with secretarial services and state-of-the-art private meeting rooms fitted video conferencing facilities, ideal for board meetings and management retreats. Revered as the holiest city on earth for approximately 1.6 billion Muslims, Makkah is the birthplace of the holy Prophet Mohammad (PBUH) and home to sacred sites such as the Kaaba, Al Masjid Al Haram, the Zamzam Well, Jabal Al-Nour, Al-Jamarat and Jabal Thawr. Just steps away from the Grand Mosque, Raffles Makkah Palace is a refined and elegant residential sanctuary featuring 214 suites with breathtaking views of the Grand Mosque and Kaaba, making a stay in the Islamic holy land of Makkah one of spiritual serenity. Spacious suites occupy a minimum of 80 square meters in this exceptional hotel in Makkah and offer separate living and dining spaces while bathrooms are thoughtfully designed with designated areas for ablutions. Personal butlers deliver Raffles’ signature style of anticipatory and thoughtful service, complementing the residential experience at this Makkah hotel. ... more   less 

Additional Information about Raffles Makkah Palace

Address: Ajyad St, Abraj Al Bait | In front of King Abdel Aziz Gate of Masjid Al Haram, Mecca 21955, Saudi Arabia
Region: Saudi Arabia > Makkah Province > Mecca
Price Range: $298 - $2,674 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Raffles Makkah Palace 5*
Number of rooms: 214
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Also Known As:
Raffles Makkah Palace Hotel Mecca
Raffles Makkah Palace Mecca
Hotel Style:
#1 Family Hotel in Mecca
#1 Romantic Hotel in Mecca
#4 Luxury Hotel in Mecca
#28 Best Value Hotel in Mecca
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Questions & Answers

Here's what travellers have asked, with answers from Raffles Makkah Palace staff and other travellers.
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Questions? Get answers from Raffles Makkah Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kaabah View is great”
D3549NQmohamedh, 2 May 2017 | Read review
“don't go there!”
722nabilk, 14 Apr 2017 | Read review
“corner rooms have a super great view, and very large too, go to 9th floor :))”
mohammedtamerf, 8 Apr 2017 | Read review
“The higher floors have better views of the Haram and Kabaa”
Adamdu, 12 Mar 2017 | Read review
“1606 or go for higher floors on the same side, extraordinary Haram view”
718ahda, 9 Nov 2016 | Read review
5 of 5
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USD 1,513* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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