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Moevenpick Hotel & Residences Hajar Tower Makkah

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Abraj Al Bait, Mecca 21955 Saudi Arabia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Movenpick
USD 225
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (467)
Room & Suite (135)
Dining (41)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Moevenpick Hotel & Residences Hajar Tower Makkah
Updated 25/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 750 hotels in Mecca
Location
Cleanliness
Service
Value
A part of the prestigious Abraj Al Bait complex, the Movenpick Hotel & Residence Hajar Tower Makkah is superbly located directly on the Haram Court facing the King Abdul Aziz Gate.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Kids club
Car hire
Business Centre with Internet Access
Conference facilities
Foot massage
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Arabic, Hindi
1726Reviews39Q+A100Room tips
Traveller rating
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  • 49
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Popular mentions
jaafaralhimyary2021 wrote a review 18 Oct
1 contribution
Very disturbing near to other rooms voices passing through the interior doors Need sound proof This happened second time please solve this matter next time keep me better room if it is possible divided walls not wooden doors Thanks
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 5 days ago
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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Climber166989 wrote a review 16 Oct
3 contributions
It was not clear during reservation that .the breakfast is parcel Breakfast quality and diversity are not compared with hotel brand and usual services. Quality control of facility maintenance is below standard
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 5 days ago
Dear Guest, It was our pleasure having the chance to have you with us. I am extremely sorry that your experience did not meet your expectations for this stay, please accept my sincerest apologist. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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muathabukhari wrote a review 14 Oct
1 contribution
I booked classic king part kaaba view They give me a room with twin bed !! I called many time the duty manager. He said we don’t have room all rooms occupied!!! I can’t do anything. Also when i ask him to join the beds. They don’t do anything just they put the beds beside each other and they keep two blankets and two bed sheet !!! It was very bad experience and i will not come again
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 1 week ago
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
Read more
Khalifa A wrote a review Sep 2021
Dammam, Saudi Arabia4 contributions
Nice Hotel Good staff convenient location the elevators are spacious clean rooms good room service ...............................................................................................................
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 3 weeks ago
Dear Mr.Khalifa Thank you for your stay and your time by providing us with your valuable feedback. It was a pleasure to know that you have enjoyed our services during your stay with us. Your word of appreciation motivates us to better our services even further. Moreover, it will be a pleasure to be your host at Mövenpick Hotel Residence Hajar Tower Makkah into your near future visits. Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
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Haitham G wrote a review Sep 2021
1 contribution
I checked in early because they sent me an email that I can do so, and when I arrived they offered me room with two separate beds instead of King bed that I reserved and said they don’t guarantee a king bed even by 4 o’clock.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Ahmed Al Hasawi, Guest Services / Front Office at Moevenpick Hotel & Residences Hajar Tower Makkah
Responded 1 week ago
Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Sincerely yours, Ahmed Al Hasawi Guest Relation Manager Mövenpick Hotel Residences Hajar Tower Makkah
Read more
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PRICE RANGE
USD 134 - USD 291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
moevenpick hotel and residence hajar tower makkah
LOCATION
Saudi ArabiaMakkah ProvinceMecca
NUMBER OF ROOMS
1026
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Frequently Asked Questions about Moevenpick Hotel & Residences Hajar Tower Makkah
Which popular attractions are close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Nearby attractions include Kaaba (0.4 km), Black Stone (0.4 km), and Masjid Taneem (0.5 km).
What are some of the property amenities at Moevenpick Hotel & Residences Hajar Tower Makkah?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Moevenpick Hotel & Residences Hajar Tower Makkah?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Moevenpick Hotel & Residences Hajar Tower Makkah?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Conveniently located restaurants include Albaik, The Oasis, and Al Tazaj.
Are any cleaning services offered at Moevenpick Hotel & Residences Hajar Tower Makkah?
Yes, dry cleaning and laundry service are offered to guests.
Does Moevenpick Hotel & Residences Hajar Tower Makkah offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Moevenpick Hotel & Residences Hajar Tower Makkah?
The staff speaks multiple languages, including English, French, Hindi, and Arabic.
Are there any historical sites close to Moevenpick Hotel & Residences Hajar Tower Makkah?
Many travellers enjoy visiting Kaaba (0.4 km).
Is Moevenpick Hotel & Residences Hajar Tower Makkah accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.