Azka Al Safa Hotel
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Azka Al Safa Hotel

4701 King Abdul Aziz Rd, Mecca 24231 Saudi Arabia
sign of how lazy staff are
Traveller (19)
Room & Suite (3)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

2.5
#5 of 6 lodges in Mecca
3.6 of 5 bubbles
Location
3.3 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.8 of 5 bubbles
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL STYLE
Budget
Languages Spoken
English, Arabic
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Chapel / shrine
Concierge
Parking
Wifi
Convenience store
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Bath / shower
Complimentary toiletries
Telephone
Hair dryer
Room types
Family rooms

Location

4701 King Abdul Aziz Rd, Mecca 24231 Saudi Arabia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
King Abdulaziz Intl Airport
76.2 km
See all flights
Taif Airport
74.3 km
See all flights
24Reviews1Q+A4Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 2
  • 7
  • 5
  • 2
  • 8
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Sort by:
Detailed Reviews
safi_np wrote a review Oct 2018
Mumbai, India
3.0 of 5 bubbles
Very busy hotel, next to le meridian. Lift service was terrible during hajj season. Lobby is good. Rooms are very congested. Only plus point is its walking distance from haram just 5 min walk. Staff is ok.
Read more
Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sadatrashid wrote a review July 2016
Slough, United Kingdom
+1
2.0 of 5 bubbles
The hotels lift system brings the quality of the hotel down, the lifts seem to work adhoc and too randomly most of the time.

The large open plan reception down stairs with the coffee shop is a great touch, however the coffee shop need to have fresh cake on a daily basis on display and for customers to buy.

The in house restaurant for an evening meal is excellent to use but would have breakfast elsewhere as the same food is offered at both times of the day.

The wifi once working is a great luxury but hotel staff are very slow in reacting to customers needs.
Read more
Date of stay: June 2016
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ich am wrote a review Dec 2018
France
3.0 of 5 bubbles
Near to haram yes BUT a lot of negatif points:

Room's are very small and no one to change your towel or serve you ....
The staff are not friendly, they wait just for money...
Restaurant is OK but chimical juice
Sorry but i will not recommande this hotel for my friends and family
GOD ACCEPT YOUR OMRA INCHALLAH
Read more
Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Qamar H wrote a review Oct 2017
1.0 of 5 bubbles
If you can avoid this hotel, then avoid. We were there during Hajj season and for us, it put a real dampener on our trip. The hotel room is small and crams in 4 beds so not enough room to pray but that's fine as you would more than likely pray in the mosque. My wife's room had a blocked toilet and was out of use for over a day so started to smell really bad. The windows have never been cleaned - but ok you're not going for the view of the hotel. The shower cubicle is small but ALWAYS leaks all over the bathroom floor. My wife's room was the same. The staff are rude and unhelpful. The food variety is largely catered for people of Middle Eastern background but to a very poor standard - very watery, bland, warm (bordering on cold). I understand the hotel may not want to waste food but reheating 3 day old food to a mildly warm temperature is how people can get ill. They re-serve the same cakes, bread, cheese, etc. every day until it does get consumed, by which point they are hard and disgusting. The variety is poor and doesn't cater for people from Europe/US or even South Asia. The restaurant is spread over 3 floors, and one room can get full quickly, but the staff do not let you take food from one floor to the next and ask you to stand around until a space is available. The cutlery is unclean. The restaurant was leaking when we first arrived, and they tended to that, but we noticed it was leaking elsewhere in the restaurant a few days before we left. After a few days we stopped eating here as it wasn't nice or safe. The staff at the reception and front desk are always on their phones when talking to you - poor customer service and are unhelpful. We asked for box to be stored there for an hour tops, but were told to take it to our rooms in a horrible tone. In a 5 star hotel, they would be more accommodating to store it in their luggage room but they didn't want to know. Lifts are very slow so sometimes you are waiting 10-15 minutes for a lift. The only plus point was that it is close to the masjid - it's only a 3-4 min walk. WiFi doesn't work in the rooms, only works downstairs in the lobby but even then it's not good quality, especially if you want to use it to call home. Not a great hotel, 2 star at best.
Read more
Date of stay: August 2017
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Don't eat here and stay as low as possible, waiting for lifts can be long.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FAISAL m wrote a review May 2017
New Delhi, India
1.0 of 5 bubbles
Assalamualaikum

Just a heads up about Azka Al-Safa.
I think for the same price one can get a better hotel. Very very small rooms.
Can hardly pray in the room as there is no space after they squeezed in the third bed in a room meant for one person.

Can't even open the cupboard to use the safe deposit vault. Had to throw the chair out to somehow manage to pray.
You know that I have one lung so for me the distance to Haram feels like 2 km even though it is 700 meters.

Toilet has a movement sensory exhaust fan so as soon as one leaves the toilet, it stops thus the entire room smells.
The washbasin is higher than normal making the washing of feet very difficult. Cannot wash feet in bathing area as there are no taps. Only one overhead shower. (Strange a hotel in Makkah doesn't even care about wudu of its Muslim guests or were they expecting some Europeans.

We had to use toilet spray and have to place our feet on the commode hole to wash his feet as washbasin is too high if required for wadoo.

Never ever recommend this hotel to anybody. I will try to get this hotel deregistered from its 5 star status.

It's employees are very rude too. Even the bellman fought with me when I said no arrangements for making wudu in the toilets.

Truly not even a 2 star hotel.
Read more
Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oni s wrote a review Sept 2022
1.0 of 5 bubbles
This is the worst hotel i ever see,,,,never come back again to this hotel,,i came to this hotel just for praying at kabah,,,only can say astagfirulloh,,,when you breakfast, when you sleep, when you goes to escalator
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kirby wrote a review Dec 2019
1.0 of 5 bubbles
There is this 5-star plate at the front of this hotel which I think they put it there as a joke. If this is a 5-star, then The Hilton must be around 10-star. This place totally sucks. They cannot accommodate such high number of visitors: you have to wait for the elevators for around 10 to 20 minutes just to go from the restaurant to the lobby which is only around 3 floors down. Even more, the elevators can only take 5-6 six people per trip which adds up to the chaos. This is very incovinient especially before praying time because you need to rush in order to be able to make it to Masjidil Haram.
The surrounding is dirty, trash is all over the entrance. Some of the power sockets in my room aren’t working and the hairdryer can only be used for a couple of minutes before turning off on its own. I really don’t enjoy my stay here and really think they should take down that 5-star plate because they totally don’t deserve it.
Read more
Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mukhtarg2016 wrote a review Oct 2019
Pune, India
3.0 of 5 bubbles
This was a hotel where we use to g only for Lunch. The Hotel offers strong wi fi. The reception offers an inhouse shop. Very close to Haram. During Hajj period the hotel falls short as the crowd grows. Still, management is good.
Read more
Date of stay: August 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Close to Haram
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SadieTravelling wrote a review Sept 2017
1.0 of 5 bubbles
Whilst I appreciate the busy Hajj season brings demands to hotel staff and service, there was added rudeness that was unwarranted during our stay.

The only decent aspect of the hotel was one housekeeping staff member who ensured we were replenished with clean towels, bedding and toilet roll.

We had to request a room change as the bathroom was emitting a sewage smell. The next room also had the same smell but it was less apparent and we were tired of complaining.

The rooms were tiny (cramming 3 beds into what looked like a single room) leaving no space for one to pray, and the bathrooms badly designed so that the wash basin, toilet and shower are compacted leaving little room.

As for the food at breakfast and evening - awful and recycled from one day to the next eg: noodles that weren't consumed the day before ended up in the rice the next day. There was no yoghurt or decent fruit one could at least survive on. Everything contained sugar. The pastries and bread had been kept out so long they were bordering solid and the cakes looked like they contained E numbers (!) and were too sweet. If you didn't have diabetes before, you may well have after staying at this hotel! We survived on cereal which we noticed was of a decent brand variety.

Be warned that there is no Wi-Fi in your rooms. You have to hang out in the lobby to get Wi-Fi. People started putting their chairs outside their room doors so they could sit and use the internet and make calls through Skype/WhatsApp etc.

I'd give it a 2 star rating from a western perspective, and even that's being generous!
Read more
Date of stay: September 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ameen wrote a review Nov 2019
5.0 of 5 bubbles
was really a great stay here for 7 days in mecca just 4mins walk to Al-Haram. resturants around are also good and staff is also good has i read the comments house keeping is really good. it depends on you how you need the room depending on the amount you are able to pay
Read more
Date of stay: October 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: view on the 18 floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
noman p asked a question Feb 2019
9 contributions
Average Price per night double room???
Ameen wrote a tip Nov 2019
3 contributions
5.0 of 5 bubbles
"view on the 18 floor"
Read full review
mukhtarg2016 wrote a tip Oct 2019
Pune, India14 contributions14 helpful votes
3.0 of 5 bubbles
"Close to Haram"
Read full review
Qamar H wrote a tip Oct 2017
3 contributions5 helpful votes
1.0 of 5 bubbles
"Don't eat here and stay as low as possible, waiting for lifts can be long."
Read full review
LILY218 wrote a tip Feb 2017
Kuala Lumpur, Malaysia7 contributions3 helpful votes
4.0 of 5 bubbles
"End rooms if you have older people using wheelchairs as it would be easier to leave the wheelchairs outside the rooms."
Read full review
Not the right property for you?
There are more places to choose from in the Mecca area.
LOCATION
Saudi ArabiaMakkah ProvinceMecca
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

AZKA AL SAFA HOTEL: Reviews (Makkah/Mecca) - Photos of Lodge - Tripadvisor

Frequently Asked Questions about Azka Al Safa Hotel
Which popular attractions are close to Azka Al Safa Hotel?
Nearby attractions include Great Mosque of Mecca (0.5 km), Kaaba (0.4 km), and Abraj Al-Bait Towers (0.4 km).
What are some of the property amenities at Azka Al Safa Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and room service.
Which room amenities are available at Azka Al Safa Hotel?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Azka Al Safa Hotel?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Azka Al Safa Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Azka Al Safa Hotel?
Conveniently located restaurants include Hardee's, Smash Burger, and Al Shorfa.
Are any cleaning services offered at Azka Al Safa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Azka Al Safa Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Azka Al Safa Hotel?
The staff speaks multiple languages, including English and Arabic.
Are there any historical sites close to Azka Al Safa Hotel?
Many travellers enjoy visiting Kaaba (0.4 km).
All Mecca HotelsMecca Hotel DealsLast Minute Hotels in MeccaHotels near Azka Al Safa Hotel
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesRental Cars