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Kempinski Hotel Amman

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Traveller (293)
Room & Suite (123)
Dining (59)
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Overview
  • Excellent48%
  • Very good30%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“sports bar”(30 reviews)
“executive floor”(17 reviews)
“special thanks”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Kempinski Hotel Amman
Hotel deals
Offers from Kempinski Hotel Amman
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Reviews (1,022)
There are newer reviews for Kempinski Hotel Amman
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815 results
Traveller rating
381
243
125
45
21
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LanguageEnglish
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381
243
125
45
21
Show reviews that mention
All reviewssports barexecutive floorspecial thankshealth clubdead seabusiness tripmain restaurantroom serviceguest relationsbusiness centeritalian restaurantbreakfast buffetvery nice hotelfront officeenjoyed my staybayanzahra
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11 - 15 of 815 reviews
Reviewed 2 weeks ago via mobile

I had a training in Kempinski, thanks to the staff members Ms. Bayan, and Sandra for the support to set up and trouble shooting, they were so helpful. I must say all staff members in Kempinski are quote helpful.More

Thank Alee M
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear Alee M, Thank you very much for your wonderful words about your stay here at Kempinski Hotel Amman, It is great to hear that you feel we act in a friendly and efficient way. We appreciate a lot your kind words regarding our staff,...More

Reviewed 3 weeks ago

Probably a food hotel years ago, but need a significant facelift now in order not to fall apart. Lift and lift cards does not work orderly, Very dirty everywhere ( from windows there haven't been cleaned for months to stains everywhere to reception tables there...More

1  Thank Jens J
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear Jens J, First of all, I would like to thank you for the time you have spent sharing your comments about your stay with us in Kempinski Hotel Amman. We think that these comments are a great opportunity for us to ameliorate our quality...More

Reviewed 3 weeks ago

We made a stopover here a few days ago before heading back home, the food buffet at the main restaurant was fantastic, the gift shop prices are somehow moderate, really helpful friendly staff at the front, I had much trouble finding my Lufthansa airliner tickets...More

Thank guicadanielle
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear guicadanielle, First let us just say what a great pleasure it was to have you stay with us at the Kempinski Hotel Amman recently and thank you for taking the time to post a review on TripAdvisor. Your valuable feedback is much appreciated. We...More

Reviewed 3 weeks ago

Staff were accomodating. There's a supermarket (Carrefour) 3 minutes away. Their gift shop at the lower level is cheaper than the places we've visited. There were a lot of food choices at their buffet.More

Thank jkimseng
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear jkimseng, Many thanks for sharing your feedback on TripAdvisor. our main priority is to be able to offer a very well-maintained and comfortable atmosphere, therefore we appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. And...More

Reviewed 4 weeks ago via mobile

From the moment we arrived, to the moment we left, the service at the Kempinski Amman was excellent. The service could not have been Better ! Our check-in process was smooth and prompt. Samar was also very friendly during the check out process. The room...More

Thank habash86
Response from Faris H, Management Team at Kempinski Hotel AmmanResponded 2 weeks ago

Dear habash86, Thank you for taking the time to share your excellent review. We are very proud of our staff, so it is wonderful to know that every single member of staff made you feel at home and the provided services were impeccable and met...More

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Most Booked Properties in Amman
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 120 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amman
#11 Spa Hotel in Amman
#13 Luxury Hotel in Amman
#14 Business Hotel in Amman
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 120 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Amman
#11 Spa Hotel in Amman
#13 Luxury Hotel in Amman
#14 Business Hotel in Amman
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (293)
Room & Suite (123)
Dining (59)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Mohd Ramadhan M
25 March 2018|
AnswerShow all 2 answers
Response from Faris H | Property representative |
Dear Mr. Ramadhan, Greetings from Kempinski Hotel Amman we would be glad to assist you and keep your luggage at our concierge storage. Please if you need any information or assistance don't hesitate to contact our front... More
1
Vote
JuliaChild23
25 November 2017|
AnswerShow all 2 answers
Response from JuliaChild23 |
Thank you Kempinski Team for the response, unfortunately I have already proceeded to book with my usual Hotel for my 10day trip due to the one week delay in your response. Perhaps for next time.
0
Votes
Mohsena B
27 August 2017|
AnswerShow all 2 answers
Response from Faris H | Property representative |
Dear Ms. Mohesna B, thank you very much for considering Kempinski hotel Amman to stay in, in regards to your inquiry, kindly be advised that all the breakfast items are Halaal, we do not use any pork products in our... More
0
Votes
Room Tips
"The Executive Floors offer snacks and happy hour."
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"Great view on higher floors"
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"Good location but service is poor and not 5 star level."
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"Get a room on opposite side from construction of new hotel wing"
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