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Kempinski Hotel Amman

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#11 of 148 Hotels in Amman
Certificate of Excellence
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1 room 2 adults 0 children
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Kempinski Hotel Amman
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840 Reviews from our TripAdvisor Community

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Showing 665: English reviews
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Reviewed yesterday NEWvia mobile

.I've been a member at the health club for over 8 years where I am enjoying the excellent service provided by a the professional and most friendly gym staff. Even though the machines and equipments in the gym are pretty old and requires serious consideration to renew, but the atmosphere and environment makes me continue with my membership. I would...

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Helpful?
Thank Mahmood H
Dubai, United Arab Emirates
Reviewed 3 days ago NEW

We stayed in Dec-2016 there and had 3 rooms. Even when we had specifically requested adjoining rooms due to kids, we didn't get it. Rooms were fair enough though they are not large enough to accommodate kids on extra beds. Breakfast was good and large variety. Service was nice too.

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Thank diffe23
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Diffe23 Thank you for taking the time to review your recent stay at Kempinski Hotel Amman. I am sorry to read that you did not fully enjoyed the room type you have booked, May I suggest you to book a deluxe room for your next visits? I am happy to read that the team was able to make you...

Reviewed 4 days ago NEW

For six weeks the Kempinski in Amman was my home away from home. The staff was wonderful and truly went above and beyond to make sure each moment I spent with them was like being at my own home. Because most of days were consumed with working in my evenings I would often order room service and enjoy the wonderful...

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Helpful?
Thank Meg N
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Meg N Thank you very much for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor, we truly appreciate it. I am delighted to hear that – from your room to our legendary True Kempinski Service - you enjoyed your stay with us. I will share your kind words with the team, for whom it...

Liskeard, United Kingdom
Reviewed 6 days ago NEW

This hotel, externally appears wonderful, and the reception is very splendid, however we had booked a Superior room (actually this is the most basic). Whilst the service was very good the room was quite disappointing. It was small, and tired. It was clean, but the fittings need a refit. The shower head certainly could do with a deep clean, we...

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Helpful?
Thank Steve T
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Steve T Thank you for your review of your recent stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. We are truly sorry to hear you endured some inconveniences while staying with us. We understand that you found our rooms design to be somewhat small and dated...

Reviewed 1 week ago

Luxury hotel situated in the heart of west Amman. Rooms are large. Good TV with many English language stations. Several onsite restaurants. I ate at the Sports lounge once and had a good burger and fries. Friendly staff. All charges come with a 10% service charge and 16% government tax so don't be fooled by the low prices. Plus the...

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Helpful?
Thank Martin H
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Martin H, Thank you for posting a glowing review of your stay at Kempinski Hotel Amman . We are delighted that you enjoy staying in our beautifully appointed hotel, as well as dining in our restaurants, and experience great guest services throughout. We are honored to the rated your best hotel in Amman , My team and I look...

Baghdad, Iraq
Reviewed 1 week ago

During my stay at the Kempinski Hotel the (41) days I felt very happy for the existence of such a large edifice, this historic landmark in Jordan, which is added to Jordan ancient and modern landmarks, and I think that this hotel is the pride of both Jordan and pride for all arrivals into this good country and this edifice...

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Helpful?
Thank rasimunix
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Rasimunix Thank you for your high praise and recommendation. You hit on exactly what makes us special, we take pride for the (41) days you've spent in our property. It means so much that you recommended us on T/A community . We look forward to welcoming you to your “home away from home” again soon. we are pleased to...

Rio de Janeiro, RJ
Reviewed 1 week ago

This is a very good hotel. The hightlght is the staff! Everyone so is so helpful!! Rooms are not so large, but comfortable. Very good breadfast and very good room service as well (we were tired and had dinner in the room). By the way, the Jordanian people are extremely nice!

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Helpful?
Thank Sissiy2k
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sissiy2k Thank you for taking the time to review your recent stay at Kempinski Hotel Amman. I am so pleased that you enjoyed your stay and your generous comments are greatly appreciated. I will be sure to pass on your kind words to all of our staff as I know they will be delighted. Your feedback is very much...

Toronto, Canada
Reviewed 1 week ago

Kempinski Hotel Amman, located in Shmeisani, is one of the most beautiful and conveniently located. We found it luxurious and very comfortable with a special flair. Our stay was very comfortable. Service was excellent: Reception Desk Managers (Day and Night shifts), especially Mr. Mohammad and Mr. Azeez, as well as the friendly Junior staff members. Comfortable suite with welcome plate...

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Helpful?
Thank Sabir S
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Sabir Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. I am truly delighted to read that your stay with us was 'a true experience to be lived at least once in your life'. It is great to know how you’ve enjoyed so much of our interiors and facilities seeing that...

Harrismith, South Africa
Reviewed 1 week ago via mobile

Very well situated hotel in the CENTRE of town,restaurants all very near to it however rooms are a bit outdated not the best of rooms,breakfast was excellent and all very friendly staff,from check in to checkout service was excellent

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Helpful?
Thank Gizms
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Gizms Thank you kindly for taking the time to share your experience at Kempinski Hotel Amman on TripAdvisor. We are incredibly honored that you chose our property for your recent visit to Amman and we could not be more delighted than to read that we were able to make your stay an enjoyable one. I am glad to know...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

Thank you for letting us stay at kempinski with the great service and enjoying the delicious food by the great assistants Ms.Rayan, Ms. Razan, specially for the 2 great gym trainers Mr.Huthayfa and Mr.Hilal and for the service at the sports bar Ms.Dorra.

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1Thank Nabila_banour
Florian w, General Manager at Kempinski Hotel Amman, responded to this review

Dear Nabila_banour Thank you for taking the time to write this wonderful review of your recent stay at The Kempinski Hotel Amman. I am pleased to learn that you found our staff to be friendly, attentive and most importantly they made you feel like part of the family. We take great pride in our personalized service here at Kempinski Hotel...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Kempinski Hotel Amman embraces luxurious 278 rooms and suites; delicately refined to liberate your senses. The breathtaking view from all rooms, the contemporary design and features add a magical touch to your visit and a sense of relaxation. ... more   less 

Additional Information about Kempinski Hotel Amman

Address: Abdul Hamid Shouman St / Shmeisani | P.O. Box 941045, Amman, Jordan
Region: Jordan > Amman Governorate > Amman
Price Range: $178 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Amman 5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Amman Kempinski Hotel
Hotel Style:
#7 Family Hotel in Amman
#7 Spa Hotel in Amman
#10 Luxury Hotel in Amman
#14 Business Hotel in Amman
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Questions & Answers

Here's what travellers have asked, with answers from Kempinski Hotel Amman staff and other travellers.
3 questions
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Chennai

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Questions? Get answers from Kempinski Hotel Amman staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be prepared to complain, and change room”
 of 5 bubbles , 19 Feb 2017 | Read review
“room is very good”
 of 5 bubbles rasimunix, 17 Feb 2017 | Read review
“You can request for room with a view of north, east, south or west, away from the elevator and or lower or higher floor.”
  • Northern view of Amman from the 6th floor
  • Northern view of Amman from the 6th floor
  • Bathroom
 of 5 bubbles SabirS366, 13 Feb 2017 | Read review
“All to date have been good.”
 of 5 bubbles simonsO4181XU, 14 Jan 2017 | Read review
“Best tip is don't stay here! The photos don't lie.”
 of 5 bubbles abdominallion, 5 Jan 2017 | Read review
5 of 5