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National Hotel Jerusalem

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1 room 2 adults 0 children
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National Hotel Jerusalem
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615 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Bolton, UK
Reviewed 20 August 2015 via mobile

The hotel was booked as a last minute trip to Jerusalem. It's in the Arab side of town, so the vibe is definitely Eastern. The staff was incredibly courteous, the checkin process smooth and we could leave our car there for the whole of the next day whilst we visited the city. The room was a bit old, with the...

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Thank Emmanuel G
London, United Kingdom
Reviewed 10 August 2015

Check in/check out was fine. Bathroom was a bit dim but serviceable, though the shower needed cleaning. Bed was large and comfortable, and the A/C really helped counter the heat and humidity. Except for the cockroach that appeared in the night, it was a solid 4 stars.

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Thank Nimish T
Washington DC, District of Columbia
Reviewed 10 August 2015

We stayed at the National hotel in late July 2015. We are a young couple from the US and were expecting a four star experience based on the reviews and stars on the Trip Advisor site. Nothing could be further from the truth. The hotel is in a terrible and extremely unsafe part of town. No cab drivers would take...

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5Thank Jacqueline N
austin
Reviewed 6 August 2015

First time in Jerusalem and decided to stay in the east side. This hotel is conveniently located to the Old City (Herod's and Damascus Gates); walking takes about 10 minutes max to get there. Our room was quite large (as was the bathroom), and we had no issues whatsoever with noise. The water in the shower was hot! The staff...

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1Thank AustinLou
Reviewed 3 August 2015 via mobile

Wow. On a trip where I stayed at approximately 10 different hotels, ranging from $60-$400, this was by FAR my favorite. What warm, welcoming staff!!! Nothing was too much trouble, from changing money, to giving transportation advice, to giving chilled water. Cannot rate this place highly enough. Everyone spoke wonderful English, and the hotel itself was easily recognized by 3...

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3Thank Amy B
Coimbra, Portugal
Reviewed 1 August 2015 via mobile

This is, by far, the best costumer service that I ever had. First of all they did my check in at 9am (no, it's not wrong...) because I arrived at this time after a night flight and I was exhausted. Then, during the time that I was there I was treated so well, really good. Also, the breakfast is really...

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2Thank Joanasantos822
Braga
Reviewed 28 July 2015

This hotel has exceeded my expectations in terms of quality. When I found out it was in the Arabic side I was quite concerned, but I must say it was a very good choice. Staff is very friendly and helpful. Our room was very clean and big enough, and the Breakfast is good. Hotel has free wi-fi connection which is...

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Thank andreagartner
Reviewed 25 July 2015 via mobile

I have research before booking at the national hotel, Jerusalem for Quality, service, location and price. This hotel has exceeded my expectations. We reserved two rooms because of the kids which made it very convenient. Staff is me very courteous and helpful. Service is superb, location is the best as you will find yourself in the middle of shopping but...

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Thank Naser S
Reviewed 22 July 2015 via mobile

My lovely wife and I stayed in this hotel where everything was awesome! Starting from the room, Our room was very clean and nice, there is a restaurant on the top floor and food is just good, Breakfast was super delicious, Hotel has free parking and free wifi this is just awesome and convenient, Herod's gate is only 5mins walking...

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1Thank Ivan C
Gorebridge, United Kingdom
Reviewed 18 July 2015

Having made many visits to Israel this was the first time we stayed here and were pleasantly surprised. The room was clean and comfortable, the food was good and the location was ideal for visits to the Old City. The price was very good compared to some of the nearby big hotel groups. One notable feature was the excellent attention...

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1Thank Robert M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about National Hotel Jerusalem

Address: 4 Zahra | East Jerusalem, Jerusalem 9762900, Israel
Region: Israel > Jerusalem District > Jerusalem > Down Town East Jerusalem
Price Range: $97 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — National Hotel Jerusalem 4*
Number of rooms: 100
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Jerusalem
#24 Family Hotel in Jerusalem
#25 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from National Hotel Jerusalem staff and other travellers.
19 questions
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Melbourne, Australia
over a year ago
Singapore, Singapore
1 day ago
Dripping Springs, Texas
over a year ago

See all questions (19)

Questions? Get answers from National Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the back can be a bit quieter”
 of 5 bubbles , 31 Jan 2017 | Read review
“All rooms are quiet”
 of 5 bubbles mitchellm338, 15 Jan 2017 | Read review
“We were on the 3rd floor and had no problems.”
 of 5 bubbles ruthroberts2016, 27 Nov 2016 | Read review
“Rooms on the inner part are very quiet.”
 of 5 bubbles 368megw, 14 Oct 2016 | Read review
“First or second floor n this hotel.”
 of 5 bubbles Dardennis, 26 Sep 2016 | Read review
5 of 5