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National Hotel Jerusalem

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Traveller (269)
Room & Suite (128)
Dining (70)
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Overview
  • Excellent38%
  • Very good42%
  • Average12%
  • Poor2%
  • Terrible6%
Travellers talk about
“damascus gate”(72 reviews)
“old city”(206 reviews)
“arab quarter”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (774)
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478 results
Traveller rating
215
158
56
13
36
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LanguageEnglish
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215
158
56
13
36
Show reviews that mention
All reviewsdamascus gateold cityarab quarterhotel is locatedtop floorrestaurant staffearly checkmin walkrooms are largebreakfast is servedhummusspecial thankslate at nightnice breakfastfantastic hotelenjoyed my stayfour nights
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1 - 5 of 478 reviews
Reviewed 2 weeks ago via mobile

I have been attending this hotel for the last 8 years.. from check to the full stay it has been nothing but arrogance towards us most probably due to my ethnicity.. The hotel staff including the owner son is very disrespectful and total lied..we advised...More

Thank Lovedubz
Response from Resrvations Dep... D, Reservation Dept at National Hotel JerusalemResponded 1 week ago

The National Hotel is not raciest at all - if you have a bad experience this doesn't mean you generalise and say bad things about the National Hotel as it is not fair to say such a thing. Please have a look at other guests...More

Reviewed 2 weeks ago via mobile

If your of an Asian ethnic background and are thinking of visiting this hotel then don’t bother you will be treated like your the dirt on their shoes. I had so much issues With the cleanliness of the room but when raising this to the...More

1  Thank abidkhan12345
Response from Resrvations Dep... D, Reservation Dept at National Hotel JerusalemResponded 1 week ago

This is not true and the National Hotel is not raciest at all and treats all guests equally. Thank you though for your feedback and comments.

Reviewed 4 weeks ago

The hotel is the Arabic part of Jerusalem, very close to the Hebron gate and Damascus gate. 15 min walk to West Jerusalem, or bus or tram nearby. A very good restaurant 3 min away, the A Zahara restaurant. A few other options nearby as...More

Thank andeloke
Response from Resrvations Dep... D, Reservation Dept at National Hotel JerusalemResponded 2 weeks ago

Thank you for your comments, feedback and high score rate granted and hope to see you again soon at the National Hotel.

Reviewed 7 May 2018 via mobile

I've a very good experience in this hotel. All the staff is kind and very friendly,room are little but very clean and comfortable. A special thanks to the receptionist Nirvana,incredible and multitasking girl,she was kind and amazing and she also contributes to make wonderful our...More

Thank alessandromora
Response from Resrvations Dep... D, Reservation Dept at National Hotel JerusalemResponded 2 weeks ago

Thank you for the high score rating granted, highly appreciated. And thank you for the compliment re National Hotel staff and hope to see you again soon.

Reviewed 3 May 2018

We stayed in the National Hotel for one night. The hotel is clean and the beds very comfortable. The staff were extremely helpful. We left our luggage there whilst we did our last sightseeing of the city before travelling to the airport. They were more...More

Thank LPrice1969
Response from Resrvations Dep... D, Reservation Dept at National Hotel JerusalemResponded 2 weeks ago

Thank you for your comments, feedback and high score rating awarded - much appreciated. Yes, it is true that the National Hotel is alcohol free hotel but as I can hear you managed and found an alternative that serves your kind of drink ;)

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 69 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Jerusalem
#12 Romantic Hotel in Jerusalem
#33 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 69 - USD 147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Jerusalem
#12 Romantic Hotel in Jerusalem
#33 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (269)
Room & Suite (128)
Dining (70)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
josemaria7
14 January 2018|
AnswerShow all 12 answers
Response from DavidHvad | Reviewed this property |
No, it's located in East Jerusalem which is the Arab part of the city. All of the staff are Arabs as well.
1
Vote
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Noreen M
21 October 2017|
AnswerShow all 8 answers
Response from tellmetrue | Reviewed this property |
Can't remember for sure but I suggest you contact the hotel as they are very cooperative.
2
Votes
Markukmark
27 February 2017|
AnswerShow all 7 answers
Response from Karen H | Reviewed this property |
Count on $75 to $100
1
Vote
Room Tips
"Close to old city with parking"
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"Ensure tyhe rooms are not on the ground floor, near the elevators"
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"Request for rooms facing the Main Street"
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"great breakfast!"
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