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Inbal Jerusalem Hotel

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1,650 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Giv'atayim, Israel
Reviewed 3 days ago NEWvia mobile

We spent a day at Inbal: Our daughters purchased for us a romantic package for my wife's birthday and our anvirsary. They mention saw in the invitation. We received a room with a view at the parking lot and in the mits of construction activities. After arguing with Ahmed the receptionist we received a slightly better room at the sixth...

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Thank Ron19562013
New York City, New York
Reviewed 6 days ago NEW

We actually did a party in the hotel. It went off perfectly. The food was ample and the staff couldn't be more helpful in helping me get the most value. We stayed during the busiest week of the year and the hotel still felt spacious. The staff were all knowledgeable- no wild goose chases whether we were asking about breakfast...

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Thank 444natalie
Reviewed 1 week ago NEWvia mobile

Fadi and Kareem gave us the best service. Fadi always treats us exceptionally well be it at the poolside grill or now in the restaurant. He makes us feel at home. ... And the soup festival is an added treat.

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Thank Rena R
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Rene R, Thank you for this great review! I'm so Happy Fadi makes you feel at home and that you also enjoyed Kareem's service. I have passed the information to them and their managers and they were very happy. Hope you have a chance to return in the near future, Best regards, Yael

Poulsbo
Reviewed 1 week ago

We spent 4 nights at the Inbal, We did run into several issues, such as noise in the courtyard late at night, elevators not working correctly, exec club limiting what we could take to our room, the front desk not answering the phone before 6am, and luke-warm coffee at breakfast. Considering they rate themselves as 5 star, I would disagree....

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1Thank Brian G
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Brian G. Thank you for taking the time to write a review. I regret to learn you left the hotel with such a feeling. The first night you were here there were people talking in the courtyard at 10:45 pm and they moved indoors as per the staff's request after you called them. The refreshments in the executive lounge...

Jerusalem, Israel
Reviewed 2 weeks ago via mobile

My father aged 94 stayed at the Inbal for the sabbath to celebrate his birthday with family. Check in was very smooth and he was given a room very close to the elevator. The lobby serves a lovely "soup festival" with a choice of 5 soups all you can eat. Delicious and hot. We were a party of 11 for...

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1Thank Debra W
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Debra, I'm so glad to hear your father enjoyed his birthday celebration with his family at the Inbal. I' happy you enjoyed the different dining venues and could benefit from the late check out on Shabbat. Wishing your father and the whole family many more joyful events. Best regards, Yael

Boston, MA
Reviewed 2 weeks ago

Very nice hotel. Excellent breakfast buffet. All staff fluent in English. Kosher & Shabbat-friendly. Good location - very close to Bloomfield Garden & Liberty Bell Park; walking distance to Yemin Moshe, Mamilla Alrov Mall, Old City (Zion Gate is closest but Jaffa Gate is not much farther). Nice nearby meat restaurant - Olives & Trees. My two complaints (only reasons...

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Helpful?
Thank bli_shem
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Bli_shem, Thank you for taking the time to write this elaborate review. I'm glad you enjoyed your stay, including the breakfast buffet, the location and the staff. I'm sorry you found the glass wall in the shower inconvenient. As you mentioned, many hotels in Israel share this standard. I'm sorry you were disappointed by the room service menu, but...

Bucharest
Reviewed 2 weeks ago

A very good hotel, very well located- a short 15 min walk to the old city. Excellent breakfast, very rich in local food, an extensive range of salads. Very impressed with the elevator system- basically the elevator took no longer than 2 seconds to be available after calling. Good bed. Very nice and supportive staff. One of the rare things...

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Thank Musata M
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Musata M, Thank you for this good review of the hotel. I'm delighted to hear you enjoyed our breakfast buffet, the new elevators, comfortable beds and most importantly the service of the staff. I'm happy I had a chance to meet you during your stay. Looking forward to your return, Best regards, Yael

Broomfield, Colorado
Reviewed 2 weeks ago via mobile

I have stayed here a few times while on business. Here are the good points. Location is great. It's located a short walk from the old city. You can really explore from here. Breakfast buffet is fantastic- great selection and quality, only issue is not to eat too much. Also the beds and rooms are comfortable and I generally sleep...

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Thank comcgan
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Comcgan, Thank you for taking the time to post this review and thank you for choosing the Inbal time in and again. It is great to hear you enjoy our extensive selection at the breakfast buffet, the good location and the comfort of the beds. I'm surprised you found the reception staff not welcoming enough since we emphasis the...

North Potomac, Maryland
Reviewed 2 weeks ago

This hotel is beautiful and full of customer service! Rooms were a nice size and very clean. We stayed 4 nights and guest services phoned twice to see if we needed anything, in addition to nightly stops with fresh towels and yummy mini chocolates. The concierge was very helpful, finding us a fun reservation for 8 on New Year's Eve...

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Thank BariMom
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear BariMom, Thank you for posting this great review of the hotel! I'm happy to hear you appreciated the customer service you received at the hotel and enjoyed the breakfast buffet and the rooms. Happy New Year! Best regards, Yael

Deerfield, Illinois
Reviewed 2 weeks ago

The Inbal is my favorite hotel in Jerusalem (perhaps because it attracts an Anglo-Saxon client.), and stay at least once a year. It is now undergoing top to bottom renovation with the pool and several floors closed. We stayed in a renovated room, which now sparkles. Great breakfasts For dinner, there are many restaurants in town that are better and...

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Thank manisfeld
Yael Z, Guest Relations Manager at Inbal Jerusalem Hotel, responded to this review

Dear Manisfeld, It is so nice to be your favorite hotel in Jerusalem! I'm happy you enjoy staying in our newly renovated rooms. By now, all of the rooms in the hotel have been renovated. We are now building 50 large rooms and adding balconies to some of the rooms facing the old city. We will also be opening a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Grand re- opening of the pool on April 1st 2017. ... more   less 

Additional Information about Inbal Jerusalem Hotel

Address: 3 Ze'ev Jabotinsky Street | Liberty Bell Park, Jerusalem 9214502, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $348 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Inbal Jerusalem Hotel 5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Inbal Hotel Jerusalem
Jerusalem Hotel Inbal
Inbal Jerusalem
Jerusalem Inbal Hotel
Hotel Style:
#2 Luxury Hotel in Jerusalem
#2 Spa Hotel in Jerusalem
#2 Family Hotel in Jerusalem
#3 Business Hotel in Jerusalem
#4 Romantic Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Inbal Jerusalem Hotel staff and other travellers.
21 questions
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Questions? Get answers from Inbal Jerusalem Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well worth paying for access to the Executive Lounge”
 of 5 bubbles 444natalie, 17 Jan 2017 | Read review
“save money - you do not need a view of the Old City, a New City view is just fine.”
 of 5 bubbles manisfeld, 5 Jan 2017 | Read review
“view on the Old City of Jerusalem, view on the patio in the center of the hotel.the higher the less noise of traffic.”
 of 5 bubbles jan_gunneweg, 23 Dec 2016 | Read review
“Depending on your budget if you choose a room that does not face the city ask for an interior room that overlooks a stunning courtyard”
 of 5 bubbles arirach2016, 6 Dec 2016 | Read review
“Executive Suites seventh floor.”
 of 5 bubbles davidtova, 6 Dec 2016 | Read review
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