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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The YMCA Three Arches Hotel, with its 152 ft high central bell tower, is a Jerusalem landmark recognized the world over. Designed by the world famous architect of the Empire State Building, the hotel offers a blend of old world charm, friendly hospitality, art works and architectural wonders, together with modern, comfortable accommodations to ensure a pleasant and memorable stay in this remarkable city. The external facade of the hotel bears intricate sculptures and inscriptions in English, Arabic and Hebrew reflecting the YMCA's historical role as a meeting place and a spiritual haven in this intense and ancient city. The beautiful gardens and lawns, graceful shade trees, and stone pathways around the hotel are open for our guests' strolling pleasure. The hotel's public areas feature high-ceiling halls and walls often lined with colorful modern works of Israeli and Palestinian artists. The elegant Archibald C. Harte Restaurant restaurant serves culinary delights to our guests, with its garden terrace a delightful oasis in the midst of the city on sunny days and mild evenings. That same sense of tranquility pervades the hotel's rooms and suites, where guests may relax and gather their strength for days of sightseeing or meetings in bustling Jerusalem. The ancient Jaffa Gate, main entrance to the fascinating walled Old City, is just a few minutes' walk away, as are shops, vibrant cafes and restaurants as well as the cultural attractions and night life of the modern metropolis. Three Arches Hotel awaits your arrival, at the very heart of Jerusalem, where peace and quiet reigns, with a pervasive sense of welcome and well-being.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Historic Hotel
Languages Spoken
English, Arabic, Hebrew
Location
Rehov HaMelech David 26, Jerusalem 91002 Israel
Jerusalem International YMCA, Three Arches Hotel
1,366 reviews
Getting there
Great for walkers
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Nestled in the heart of Jerusalem, the International YMCA, Three Arches Hotel is a historic gem that offers guests excellent amenities such as a gym, pool, and delectable breakfast options. The rooms are frequently described as clean, spacious, and comfortable, contributing to the hotel's high marks for cleanliness. Its central location is a hit among travelers, making it a convenient base for exploring the city's storied landmarks.
While the staff's friendly demeanor enhances the guest experience, there is occasional feedback suggesting the potential for improved hospitality. The hotel is considered to provide good value, despite some mentions of pricey services in the vicinity.
Location
Convenient
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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I just returned from my second stay at 3 Arches in the past year, 15 days total. One would think that there would be at least one “uh oh” or disappointment in that length of time. Not so, as every day met/surpassed my expectations and left nothing but good memories. For a number of years Ive been a frequent business and vacation traveler, experiencing at least 100 room nights/year and I would put 3 Arches in the top 10%. The staff members have a true heart for service and quality and their attitude shines thru in every way. Wonderful location, beautiful, historic building. Good restaurants abound nearby but no need to leave the hotel as the quality/value of the in house dining is top notch. The hotel is located in a high end neighborhood and I’ve noticed that a number of local residents choose 3 Arches for dining, that’s always a good sign. Without reservation I rate highly.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raed L, General Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 28 Feb 2020
Dear Andy, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. I will be sure to let our staff know how much of an impact they made on your experience. We hope to welcome you back to the hotel soon!
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We stayed 4 nights in the historical heart of modern Jerusalem, facing the old city, at YMCA 3 Arches hotel. Within 15' walking distance from most spots, this 90 year old building is the perfect place for who looks for authenticity. It combines a hotel, a restaurant (closed because of Covid), brand new huge sport and spa equipments opened to the public and the guests alike, a pre-school program for children from all-religions, an auditorium that can be privatised. We stayed in the second refurbished floor and were very happy with our room (expect noise coming from the employees parking). Breakfast was abundant and diversified. The management is making remarkable efforts to upgrade the service level, and this can be felt in every detail and interaction. By his location, architecture and size, this hotel has the potential of becoming a 5* within a few years. Tip: don't forget to visit te tower and the bells room with a 360° view on the city. We will definitely come back.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hassan Ashayer, Guest Services / Front Office at Jerusalem International YMCA, Three Arches Hotel
Responded 31 Aug 2021
Dear Guest, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. All the best, Hassan Ashayer.
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Junior suites are nicely remodeled. Staff is attentive. Menu could stick with staples plu add a little diversity. First floor common area has historic feel but could use some freshening. guest would also benefit from more of a concierge approach and benefit from location across from the King David.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HassanAshayer, Guest Relations Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 6 Mar 2020
Dear Guest, Thank you for your review. i am glad to hear that you enjoyed your stay with us and that you liked our location. Looking forward to welcoming you again in the near future. Sincerely, Jalil Samawi
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We decided to stay here, due to the fame of this hotel. The building is interesting and the view from the tower is worth, however the rooms are really basic, which is not an issue if you are charged an appropriate price. There are much more elegant and comfortable hotels in the area, which offer much more at the same price level. Also the service is more in line with hostels than with hotels: again not an issue if at a reasonable price.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raed L, General Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 28 Feb 2020
Dear Guest, Thank you for your review. I am disappointed to hear that our service didn't meet your expectations. This critical feedback will be used in training our staff. We usually provide the lowest price in the king David street comparing to the 5 stars hotel around but we always try to provide the best service to our guests and their needs. We do hope you give us another chance as we will definitely improve our services and be able to welcome you back on a return visit to Jerusalem.
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My husband and I booked at the YMCA for a few nights stay in Jerusalem. The Y has is in a great location and has some nice features including a gym and spa. They also offer a free dinner if you book a few nights. The room itself is very basic which is understandable considering the price. It's not the type of room you'd want to hang out in, but more a place to sleep if you're going to be out for most of the day. Unfortunately it didn't work for us due to strong cigarette smoke on the floor that we were staying on which seeped into our room. We informed the staff, as it is listed as a non smoking hotel. The staff was cavalier and unwilling to do anything to resolve the issue. The receptionist was especially rude and shouted inciting remarks at us a couple of times as we were walking a way from our conversations with her. We ended up going across the street to King David's hotel which more expensive but was well worth it for the nicer rooms and better customer service. It was clear that the staff at the Y do not value there customers or their experience.
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Date of stay: January 2020
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raed L, General Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 27 Jan 2020
Dear Josette, We appreciate you taking the time to provide us with such candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so I (Hotel Manager) can discuss your issues personally. Raed A.Leil Hotel General Manager raed@ymca.org.il
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One of the greatest places we've stayed. From the very first welcome and interaction, Raed and his staff were over accommodating, gracious and very attentive to our needs. From the first meals, to the 15 night stay the rooms, accommodations, food, the service, the very proximate location to the Old City was superb. The Y itself is beautiful and radiates the core of it's essence, that being peace. All are welcome and we met so many amazing people from all over the world, from all walks of life. Truly one of the most fantastic places we have ever stayed. We had a group of 24 folks in our party and the entire trip ran like clockwork. If you are looking for great tour groups or taxi service, make sure to find Holy City Tours with Tewfic and Ghada Habesch. They are amazing host. Nabil and George were our tour guide and driver for our expedition and they were both fabulous. For the taxi service ask for Jerry - reliable, prompt, professional, safe, and extremely friendly. I could write so much more; go see it yourself. An amazing place the Jerusalem International YMCA.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raed L, General Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 28 Feb 2020
Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.It's definitely a boost for us every time we hear positive reviews such as this.
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Let's start with the positive: The location is spectacular, immediately across from the King David hotel and easy walk to the Old City. The building itself is really interesting with an interesting 1920s history. Love the vaulted ceilings in the lobby, the tower, and the lighting. On the "meh" side, as most other reviewers note, the breakfast was unexceptional. I also ate dinner there, which was equally unexceptional. (And I don't mean the food was bad, or else I would say so.) Rooms are smallish with spartan furnishing and look except for the headboard with a cutout of Israel star-site buildings. If 3-1/2s were available, I'd give it that, and would stay there again.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HassanAshayer, Guest Relations Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 10 Jan 2020
Dear Guest, Thank you for taking the time to review your stay with us at the Hotel. Our location is one of the things that we are very proud of in the heart of Jerusalem. We will be glad seeing you again in your second home the Three Arches Hotel Best regards, Jalil Samawai
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We stayed with a large group for 8 nights at the Jerusalem International YMCA, Three Arches Hotel, and we could not have asked for better accommodations. The staff were attentive, caring and helpful. The rooms are spotless and comfortable. The breakfast was fabulous--something for everyone! And the attached YMCA fitness facility is second to none. The location cannot be beat!!! But the most amazing thing to me was that it is an epicenter of peace and inclusion for all.
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Date of stay: November 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hassan Ashayer, Guest Services / Front Office at Jerusalem International YMCA, Three Arches Hotel
Responded 21 Dec 2022
Dear Guest, Thank you for taking the time to share your feedback with us. It is definitely a boost for us every time we hear positive reviews such as this. We are really happy to hear that you enjoyed your stay with us. We hope to welcome you back to the hotel soon. Best regards,
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Amazing environment, stunning building and reception and excellent service. Marina the receptionist was very clever, eager to explain and help, kind and professional. The room was very satisfactory even if it was not as luxurious as the common spaces. Breakfast was satisfactory as well but did not meet the very promising looks of the hotel. The temperature in the room was excellent and the view amazing. The hotel itself is very near the main mall (Mamilla mall) just five minutes’ walk and about ten minutes or less from the Old City with all the monuments. The price was very good, bearing in mind that everything in Israel was SOoo expensive!!!! Even the food. I would definately recommend this wonderful hotel to anybody who travels to Jerusalem
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HassanAshayer, Guest Relations Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 6 Mar 2020
Dear Guest, Thank you for your review and for choosing our hotel. I am happy that you enjoyed your stay with us. We will let Marina know that you were pleased with her service. Looking forward to welcoming you again. Sincerely, Jalil Samawi
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Just returned from a wonderful visit to Jerusalem that wouldn’t have been the same without the tremendously hospitable staff at the Jerusalem International YMCA 3 Arches Hotel.
The building is beautiful and provides all your essentials for a great visit to the Holy Land.
The food for all meals was prepare well and each staff member went above and beyond to ensure our stay was excellent.
Being part of the YMCA also provides a richer experience than a typical hotel. They run programs such as their preschool and their YMCA Sports center that give back to the community rather than seeking a profit.
Raed, their manager, was extremely attentive and worked hard to provide excellent service. He is a servant, hearted leader.
Thank you Jerusalem International Y and the 3 Arches Hotel! My visit to Jerusalem would not have been the same without my stay at the Hotel!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raed L, General Manager at Jerusalem International YMCA, Three Arches Hotel
Responded 28 Feb 2020
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
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Only the YMCA can confirm the existence of transport, but it would be beyond surprising if they did provide it given the distance. Calling them may be worth the money.
Enjoy your trip!
Dear Manila,
Thank you for your message.
Actually we are in the city center. So, we are few minutes walking from any site in the city. And everything is reachable with a walking distance.
looking forward to welcoming you soon.
All the best,
Dear Kim,
According to your request, yes we have a parking lot thet you can park your car in.
our address is 26-King David street-Jerusalem.
Looking forward to welcoming you soon.
All the best,
Hassan Ashayer.
Hello. There are a few good options.
Bus 405 is very comfortable and for under $5 (around 16 shekels now) it will take you from the central bus station in Tel Aviv to the Central Bus station in Jerusalem. The coach bus has plenty space for luggage in compartments underneath so if you travel with large bags it wouldn't be a problem. The ride is about 45 minutes without traffic.
Bus 480 is another option for commute between central bus station in Jerusalem to one of the Tel Aviv's train stations (Northern part of the city). This might be a better or worse option depending upon where in Tel Aviv you are going to or are coming from. Same price.
Train is a good option too but it's more expensive, and if you have luggage, you will have to keep it in the car, which might be a bit of an inconvenience for you and other passengers.
Thanks.
There are more places to choose from in the Jerusalem area.
PRICE RANGE
AU$189 - AU$347 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jerusalem international ymca, 3 arches hotel, ymca jerusalem
LOCATION
IsraelJerusalem DistrictJerusalemYemin Moshe
NUMBER OF ROOMS
54
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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