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Ramat Rachel Resort

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Ramat Rachel Resort
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210 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Jerusalem, Israel
Reviewed 6 September 2016

we reccomended this hotel to family coming from overseas as we had booked a family weekend . The desk staf are exceptionally rude and the management dishonest. Prior to our arrival we were not informed that the outdoor pool was closed. we had expected it to be open and we had promised our familw which has several young children a...

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Helpful?
Thank minskyfam
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review

Dear Guest, Behalf me and the hotel stuff, I would like to thank you for the time you have dedicated For writing the review. I am sorry that you have disappointed after staying in our hotel, We are always happy to receive all kinds of feedbacks And i can promise you that we are taking your review very seriously. I'm...

Ashdod, Israel
Reviewed 4 September 2016

Stayed here for 3 nights at the end of August. Will try to share my mixed impression. We stayed in superior room for couple, 2 children and baby. The room is one not devided but big enough and was clean with nice view (hills and village. We had half bourd and we had breakfast and dinner , also one lunch....

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Helpful?
1Thank tzafrirsanderovich
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review

Dear Guest, Behalf me and the hotel stuff I would like to thank you for the time you have dedicated For writing the review. I am sorry that you have disappointed after staying in our hotel We are always happy to receive all kinds of feedbacks And i can promise you that we are taking your review very seriously. We...

Reviewed 28 August 2016

The hotel is nice and convenient for families. The hotel service was poor: the front desk were very rude and unhelpful. We found ourselves asking for service regarding meals and malfunctioning WIFI again and again for 3 days without any response (until the men at the front desk yelled at us). We will never come to this hotel again. And...

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Helpful?
1Thank Lior S
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review
Google Translation

ליאור שלום תודה על הזמן שהקדשת מזמנך בכתיבת המשוב. צר לי מאוד להבין שעברת חווית שירות לא נעימה, זה דבר...

Reviewed 18 August 2016

About 50 of my family members stayed here for a weekend, and it was wonderful. The food was absolutely delicious, and we had our own private dining hall. There is a beautiful view of Jerusalem from the rooms, and it was all very comfortable. We all went swimming at the indoor pool on Friday. It was a bit too cold...

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Helpful?
1Thank Sarit N
New York City, New York
Reviewed 17 August 2016

The location was beautiful. It was in a peaceful area of Jerusalem with wonderful views. The pool was clean and refreshing. The best part of our stay there was definitely the grounds. The hotel room was mediocre. There was a strange smell in the hallway and lobby (excessive air freshener). They gave us an upgrade, which was appreciated. We had...

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Helpful?
Thank outdoorvacations
Petah Tiqwa, Israel
Reviewed 6 August 2016 via mobile

In a beautiful surrounding just out of Jerusalem. Very nice weather, hot but not humid. Very helpful staff. Hotel is simple. Rooms are nice and clean. Food is ok, could be better. Quite a big variety. Some of the main courses were not so good. Pool is nice with a great slid for the kids. Nice trees and grass. To...

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Helpful?
1Thank Shiraz H
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review
Google Translation

שירה שלום, אני מודה לך על הזמן שהקדשת לכתיבת המשוב ושמחה לשמוע שהייתה לכם סך הכל חוויה נעימה במלון הנופש...

Jerusalem, Israel
Reviewed 26 July 2016

My 87 yr-old mother stayed at the hotel with a group for a week on the Passover holiday (2016). She has had a cornea transplant and her vision has remained severely impaired. The hotel sent someone to lead her from the room to the cafetria and, in general, made sure that she had no difficulty or delay in enjoying any...

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Helpful?
Thank Louis_Lipsky
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review

Dear Louis, Behalf me and the hotel stuff, I would like to thank you for the time you have dedicated For writing the review and for the high mark That you have given us. I was very happy to hear that you had a great time with us and that you have enjoyed the hotel facilities . we will be...

Reviewed 25 July 2016

We've stayed at this hotel many times and each time it's been a very pleasurable experience. The food is good, rooms are comfortable, nice swimming pool. It's in a quiet neighborhood of Jerusalem...Highly recommended!

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Helpful?
Thank GaryGad
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review

Dear Gary, Thank you very much for writing such a lovely feedback about your stay in Ramat Rachel Resort. We were very pleased to find out that you were happy from the service and the facilities Ramat Rachel Resort offer. We are looking forward to see you again , Sincerely yours, Shani Saad Front Desk Manager Ramat Rachel Hotel +9726702512...

Washington DC, District of Columbia
Reviewed 21 July 2016

I stayed here for three nights with a large group and was very pleased with my experience. The location is perfect for visiting Jerusalem; you are out of the hustle and bustle of the city on a serene hilltop with stunning views, and only several miles from downtown, the Old City, etc. The rooms were lovely and spacious. The grounds...

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Helpful?
Thank rebecca m
ShaniSaad, Front Office Manager at Ramat Rachel Resort, responded to this review

Dear Rebecca, Behalf me and the hotel stuff,I would like to thank you for the time you have dedicated For writing the review and for the high rank ,That you have given us. I was very happy to hear that you had a great time with us and that you have enjoyed the hotel facilities . we will be delighted...

Kingston-upon-Hull, United Kingdom
Reviewed 21 July 2016

I am in Jerusalem with my husband and my grandson. My husband is just recovering from major surgery and as a result is unable to swim but he decided to come along to spectate. On entrance we explained this to the gentleman at the ticket reception. He insisted on charging my husband the full price for him to simply sit...

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Helpful?
Thank weehinny051055

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Ramat Rachel Resort offers first class accommodations and a kibbutz experience in the heart of Jerusalem. Situated in a tranquil garden, the hotel features large spacious rooms with views over breathtaking natural surroundings. The resort is surrounded by landscaped gardens, natural flora and large green expanses. The hotel staff offers dedicated personal service to guests. The resort is located just a 15 minute drive from downtown Jerusalem Nearby public transport offers bus connections to the city center every 20 minutes Free onsite parking for hotel guests Conferences and events are available and tailored to guest needs and requirements. Hotel Facilities: The hotel restaurant offers a buffet of Israeli and international cuisine for lunch and dinner, as well as a diverse Israeli-style buffet breakfast. A café and two shops are open to guests in the lobby. The Sports Center is open to hotel guests from 6:00 a.m. to 10:00 pm. Entrance to Ramat Rachel's Sports Center-Country Club is free to all hotel guests. The facilities are modern and spacious, and the equipment is state-of-the-art. The Center is the perfect combination of utter tranquility and fitness activities of every type. The facility is equipped with the most advanced machines and equipment available, and experienced trainers are on site throughout the day. The Jacuzzi and dry and steam saunas, also open to hotel guests, are a great way to unwind while on vacation. Swimming Pools: A covered, heated pool is open every season of the year for lap swimming and any type of water exercise. In the summer of 2017, we will inaugurate new pools for the enjoyment of guests. Fitness Room: The fitness room at the Sports Center renews itself constantly to provide the most up-to-date, sophisticated machines and equipment available. It is open free of charge to guests in Superior rooms (age 16 and older), with a modest fee charged to other guests. Along with construction of the new swimming pools, begun this September2016 , we are renovating and upgrading the entire Sports Center. All activities will continue to take place during this time. We apologize for any temporary inconvenience. Adjacent to the hotel, guests enjoy access to diverse family-friendly kibbutz attractions: the Olive Park, Yair Lookout, an archeological site and 'Eyal Farm' - an eco-therapeutic farm that serves as an educational home in the disciplines of sustainability, ecology, environmentalism and animal rights. Nearby Attractions: Kibbutz Ramat Rachel overlooks Jerusalem's numerous historical heritage sites. It serves as the perfect base point for city tours and is also conveniently close to the city's lively nightlife and cultural sites, including the German Colony, The First Station, Chan Theater and Alrov Mamilla Avenue. Guests also enjoy the proximity to Yes Planet movie theaters, the Jerusalem Biblical Zoo, the Bloomfield Science Museum, the Israel Museum and the Hadar and Malcha malls. ... more   less 

Additional Information about Ramat Rachel Resort

Address: Kibbutz Ramat Rachel | D.N Tzfon Yehuda, Jerusalem 90900, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $151 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramat Rachel Resort 4*
Number of rooms: 164
Reservation Options:
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Also Known As:
Ramat Rachel Jerusalem
Hotel Style:
#17 Romantic Hotel in Jerusalem
#28 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Ramat Rachel Resort staff and other travellers.
3 questions
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Hemyock, United Kingdom
porter ranch, ca
over a year ago
porter ranch, ca
over a year ago

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Questions? Get answers from Ramat Rachel Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are very good”
 of 5 bubbles goi12, 1 Nov 2016 | Read review
“all the rooms are good. the hotel is very fficient while outstandingly guest-friendly.”
 of 5 bubbles Louis_Lipsky, 26 Jul 2016 | Read review
“We were in room 305 and it over looked the hills...very quite!!!”
 of 5 bubbles M0ira33, 15 Jul 2016 | Read review
“Couldn't get the hotel WiFi in the room, but it did work in the dining room.”
 of 5 bubbles annbd454, 16 Jun 2016 | Read review
“Our "superior" room on the lobby level was extremely convenient especially on Shabbat and holidays.”
 of 5 bubbles radar613, 6 May 2016 | Read review
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