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Hotel Prima Palace

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Hotel Prima Palace
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235 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Reviewed 19 July 2016 via mobile

We picked this hotel because of the location and reviews. We arrived at 11:30 at night. The front desk was closed. There was a large wedding going on and luckily one of the guests found someone. The hotel is much more religious than we are used to. But that was not a bad thing. The room was small but more...

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Helpful?
2Thank Bryan G
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear Byran G Thank you very much for your input. We appreciate every bit of comment from our guests. I was sorry to hear that you had an issue while checking in, and I will take measures to prevent that from happening in the future. I am happy to hear that you will consider ud for your next visit to...

Reviewed 13 July 2016

when you making the reservation for Shabbos make sure your room is NOT adjacent to the elevator. you will be up all night long (Friday). If you have a choice buy the meals since you have a refrigerator in the room.

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Thank Shlomo T
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for taking time to post your review. Best regards Avi

Reviewed 8 July 2016 via mobile

Was there for a shabbos as it is in the geulah neighborhood check in was nice no problems there I had prebiotic and paid through a travel company and did not have any problems The rooms are extremely small and the bathroom is tiny but then again the price was very cheap compared to the other hotels and you are...

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Thank kalmen p
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for sharing your impressions and views regarding your stay with us. I am glad to hear that you have enjoyed your stay with us and hope to see you soon as our guest in the future. Best regards Avi

Reviewed 3 July 2016

We only stayed at the Prima for one night, but it was a very comfortable stay. Our check was incredibly easy, straight forward and speedy. The front desk staff were very kind and welcoming. Though the rooms very a bit small, it was perfect for what we needed, no waste of space on us since we spent most of our...

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1Thank Moyagaye B
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you very much for the kind and warm words. It was an honor having you as our guests and we will be happy to see you again in the future. Best regards Avi

Reviewed 23 June 2016

Excellent no frills hotel in Zichron Moshe neighborhood near eponymous Zichron Moshe shtiebel and old world quaint Jerusalem alleways...and all that accompany them! Very nice breakfast. Very good service. Special thanks to Israel & Nerel for helping make this stay (my 2nd) so special! I look forward to returning again!

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2Thank InspiredTrips
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for your kind words. I am happy to hear that you have enjoyed your stay with us. Best regards Avi

London, United Kingdom
Reviewed 15 June 2016

We stayed for 9 nights end of May, beginning of June 2016. We know the hotel well from previous visits and like staying there because it's location and ambience suits us. The rooms could be bigger, but they have what we need and it is very comfortable. The hotel is classic Jerusalem style but has what a modern traveller needs....

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Thank CJL6346
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for your kind words. I am happy to hear that you have enjoyed your stay with us. We have noted your comment regarding our synagogue and we will do our besty to keep it in the lobby level but we cannot always guarantee it to be so. Best regards Avi

Monroe, New York
Reviewed 8 June 2016

We surely had a wonderful stay in this beautiful hotel! Everything is beautiful! Nice guest rooms quiet small but manageable. Comfortable beds. The idea of controlling the air condition by the guest itself is wonderful!

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Thank chanydresdner2335
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for your kind words. I am happy to hear that you have enjoyed your stay with us. Best regards Avi

Hillburn, New York
Reviewed 7 June 2016

this hotel was excellent, great service, great food, nice rooms and great location very close to geualh area where you can shop great gifts for the family and is in walking distance to the western wall

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Thank jsrh20
Avi_Palace, General Manager at Hotel Prima Palace, responded to this review

Dear guest Thank you for the kind and warm words. I am happy to hear that you have enjoyed your stay with us and I hope we will have the honor of having you as our guest once again in the future. Best regards Avi

Montreal, Canada
Reviewed 2 June 2016

I was there now for a week including Shabbos. was beautiful nice and clean very good staff and a great manager Avi, serves delicious breakfast and Shabbos meals, I would recommend it for anyone staying in Jerusalem

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Thank meilichg
Monique W, Front Office Manager at Hotel Prima Palace, responded to this review

Dear Guest, Thank you for posting your kind words about our hotel. We are glad that you found everything to be comfortable and to your liking. We thank you in advance for recommending our hotel to your relatives .

Brooklyn, New York
Reviewed 1 June 2016 via mobile

I was just there for 10 days with my friends and the service was outstanding from the minute we walked in the warm reception and the breakfast and avi the manager and Monique the reservation manager always helpful what ever u need they try to make u comfortable u should feel like home and פייזל with the food service very...

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Thank shraga18
dcmoskow, Guest Relations Manager at Hotel Prima Palace, responded to this review

Dear Guest, Thank you for your valuable feedback. We are so happy you enjoyed the staff, and of course I will forward your message to Monique and Avi, who are indeed great and warm. We are so glad you felt like home with us and we cannot wait to welcome you back home next trip! All the best, Deena Moskowitz,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Prima Palace in Jerusalem offers a unique blend of modern amenities with a tradition atmosphere that gives an authentic feel to a stay in the Holy City. Within walking distance to the Western Wall, Old City, and many other famous Jerusalem attractions. Located in Mea Sharim, the Hotel works to cater to more observant visitors, with a certification of Glatt Kosher Bagadat Israel, Netilat Yadim ( hand washing sinks) in rooms, an on-site synagogue, seperate men’s Mikva, and separate dining rooms for Dairy and Meat. Additionally, there is Daf HaYom readings daily and a large library of books for guests. Our 76 room Hotel offers Free Wi-Fi in all rooms and all public areas of he hotels. The rooms also include: Courtesy Tea & Coffee making facilities in room• Mini refrigerator in room• Multi channel cable flatscreen TV • Safe deposit box in room Made from Jerusalem stone and with a large patio, the Prima Palace is an experience in itself. The Hotel is a perfect place for life’s celebrations; bar-mitzvahs, weddings, shabbat chatans and more. ... more   less 

Additional Information about Hotel Prima Palace

Address: 2 Pines Street, Jerusalem 91280, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $128 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Prima Palace 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Prima Palace Jerusalem
Hotel Style:
#28 Family Hotel in Jerusalem
#33 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Prima Palace staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms are the corner rooms that are called deluxe.”
 of 5 bubbles estherp618, 21 Feb 2017 | Read review
“If you are staying for Friday night ask for a room away far away from the Shabbat elevator as it beeps loudly all night.”
 of 5 bubbles SarahT380, 5 Jan 2017 | Read review
“never except a room next to the elevator”
 of 5 bubbles shlomot502, 13 Jul 2016 | Read review
“Deluxe rooms are larger and rooms to the back quieter. Third floor has most of the larger rooms.”
 of 5 bubbles CJL6346, 15 Jun 2016 | Read review
“great hotel”
 of 5 bubbles jsrh20, 6 Jun 2016 | Read review
5 of 5