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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,310 Reviews from our TripAdvisor Community

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There are newer reviews for Leonardo Plaza Hotel Jerusalem
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Showing 1,082: English reviews
New york
Reviewed 13 July 2014

My family here from Thursday through Monday and on shabbat we enjoyed a very special treat. Firstly we liked the new way they served the Friday night meal in the renovated dining room. Shabbat day my grandchildren attended a special performance by the children of the hotel acting out a book and parsha play. It was wonderful to be so...

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Helpful?
1Thank Sscheterh
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for the good words. It's always nice to hear our guests enjoyed their time here. We're glad to hear you liked the new renovated dining room and facilities. We know there are many hotels all over Israel and the Leonardo appreciates your consistent choice with us. Looking forward to host you again with us.

Brooklyn new york
Reviewed 13 July 2014

I have an apartment in the Leonardo Plaza and we often here for Shabbas. This week there was a special program that my children really enjoyed. Rabbi Baruch Chait a world famous writer was a guest and so they organized a special show where the kids acted out his middos pirates. It was wonderful they taught values in a way...

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1Thank Mendrlm
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for sharing your positive experience with the Leonardo Plaza Jerusalem. I will make sure to pass on how much you enjoyed from the kids programs. thank you for your patron, we looking forward to see you the next Shabbat.

New Hampton, New Hampshire
Reviewed 11 July 2014

I came to Jerusalem to heal my heart after a broken engagement in America. As a guest in the Leonardo I saw many couples on dates and one day I was overwhelmed with jealously I started crying. Suzan the guest relations manager saw I was upset and came over the comfort me. She reminded me that I was here to...

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3Thank lovelostnfound
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for sharing your personal experience. I'm so happy to know that I had the ability to support you. i wish you all the best, and hope to see you with us very soon.

Panama City, Panama
Reviewed 10 July 2014

We Love the children room out kids played in the Kitchen and Ball Pool the were Nice to open it for US and we hermano soon it will be open all the time which is even better my son líked spider man and my daughter the dolls

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1Thank Michaeloqnsma
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience. We are glad that your children enjoyed from our children club, we hope to see you and your kids here for many more lovely experiences.

New York, NY
Reviewed 10 July 2014 via mobile

Shira the concierge was great. Very helpful and understanding. She is an asset to the hotel. Anything you need go to see her. Pool is nice. Attendants are helpful as well. More shade is needed though. Rooms are ok. Clean. Neat. Dated. Location is great.

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1Thank paindoc770
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your comments on the tripadvisor. I will definitely pass on to Shira your compliments. Your right, our central location makes our beautiful city of Jerusalem very accessible. We look forward to seeing you again on your next trip.

Maxico
Reviewed 9 July 2014

I was in the Leonardo plaza hotel and I had an amazing time. The staff are very kind and welcoming . I would like to mention Idan from the lobby which was absolutely kind , helpful and was very happy to help us with everything that we were need. We will come back for sure

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Thank Johan80899
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for the lovely comments you made about our staff. I passed on your remarks to the restaurant manager so he can encourage his waiters to keep serving with a smile. Helping people feel at home away from home is something the Leonardo Plaza strives to do. We look forward to hosting you again on...

Jerusalem
Reviewed 8 July 2014

I had an amazing room on the 22th floor and the view was just spectacular !! It was to the old city side and you can totally see a big part from the old city just from the window ! It was fabulous especially when the sun was rise . The food in this hotel is also a great reason...

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Thank Wilk578
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for posting your nice comment. Our famous big breakfasts are indeed a major attraction for booking the Leonardo Plaza Jerusalem. I am happy to hear you enjoyed being able to see such a good view of the city from your room. We look forward to hosting you again in the future.

New York City, New York
Reviewed 7 July 2014

perfect location right near ben yehuda/mamilia mall- amazing breakfast-- amazing staff-- only place to stay in the holy land! major upgrades since the last time I was here-- HIGHLY recommend. :-)!!!!!

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Thank biztraveler181801929
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

Reviewed 7 July 2014

The food is fantastic and so the service . The service at from desk are very helpful and they have a very good English . The location near Ben yehuda , the old city and mamila . The elevator are very intelligent . We were here with a family for the bar mitzvah . We will come back

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Thank Shellbo123
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your comments to the entire staff. We look forward to welcoming you back again for many more wonderful experiences

France
Reviewed 3 July 2014

I was for a week in this hotel and i had an amazing time . The food is totally a great reason to come here ! A wide array of food - especially in the breakfast. The location is fabulos ! Close to the old city, mamila and the ben yehoda down town .

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Thank Lisa68900
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $202 - $520 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#26 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
26 questions
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request old city view, terrace.”
 of 5 bubbles YakovMeir, 18 Feb 2017 | Read review
“I had a walk-in shower but the doors were difficult to get through. I am slim; a slightly fatter person would not have been able to get in.”
 of 5 bubbles Giselle2, 17 Feb 2017 | Read review
“I would recommend the balcony rooms between the 8th - 10th floors”
 of 5 bubbles hirschelm, 18 Jan 2017 | Read review
“try to get high floors for view of Jerusalem”
 of 5 bubbles avamir, 25 Dec 2016 | Read review
“all rooms are great”
 of 5 bubbles 84yossis, 20 Dec 2016 | Read review
5 of 5