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Leonardo Plaza Hotel Jerusalem

Agoda.comUSD 330*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 409*
USD 330*
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USD 345*
USD 345*
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1,363 Reviews from our TripAdvisor Community

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Reviewed 15 November 2014

I came to the leonardo plaza hotel since the Sheraton days , and every time that im coming There is the great Ali from dining room which every time help me with everything . ali is very kind , helpful and smiling person . We know him for a long time . Thank you for everything .

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Helpful?
Thank Gjkk80
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for the nice review of our staff, I will be sure to pass on your comments. We pride ourselves on customer service and Ali is one of our most experienced. There are many hotels in Jerusalem and we appreciate your choice to stay at the Leonardo Plaza. We hope to welcome you again soon.

Reviewed 13 November 2014

What a great location ! The Leonardo plaza hotel is not just surrounded by resturants and coffee shops, but also a wall distance to the beautiful open mall Mamila, Ben yehuda and the great synagogue is just in front of the hotel. Very convince location in general. Food and service are great also.

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Helpful?
Thank avitalbo
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you writing a positive review of the Leonardo Plaza. It was a pleasure to host you and I will be sure to pass on how much you liked the food and service. Your right, our central location makes our beautiful city of Jerusalem very accessible. We look forward to seeing you again on your next trip.

Sao Paulo, SP
Reviewed 4 November 2014

It was my third time in Leonardo Plaza Jerusalem. It´s a good hotel, with excelent localization, near the Old City and Mamilla Shopping. The breakfast is gorgeous and the rooms are goods. The staff is helpful and ready to help. One important problem is the Wifi. In the rooms, the will doen´t work well. I recommend

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Helpful?
Thank RicardoBerk
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. Your right, our central location makes our beautiful city of Jerusalem very accessible. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We look forward to seeing you again on your next trip.

Tel Aviv
Reviewed 2 November 2014

When I arrived with the group, the reception was understaffed and as the guide I had to wait too long for receiving the rooms. The bell boy service was so slow that most of the participants took their luggagee themselves. The room was fine, and had a good view. Dinner was also fine and breakfast was excellent.

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Helpful?
Thank Ushi-Guide
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for making a post on tripadvisor. I'm sorry to hear that you had to wait too long for receiving the rooms. We are committed to serving the needs of our patrons and your comments offer valuable feedback. I took for my attention your criticism and I promise you that we will learn from it for next...

Winnipeg, Canada
Reviewed 30 October 2014

Breakfast was very good and with lots of choices. Rooms are older and a little tired, bathtub and sink in our room was VERY slow to drain, and even though we told the housekeeping staff the first day nothing improved in the 3 days we were there. No plug in the bathroom to use a curling iron. Location is good.

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Helpful?
Thank breezybender
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, thank you for sharing a feedback. i'm very glad to know you enjoyed our big breakfast. Sorry you experienced technical difficulties, next time please call guest services right away and we'll be sure to send someone up to look over the issues you had in your room. We appreciate your vote of confidence for the future and look...

Reviewed 29 October 2014

My family in Jerusalem made our reservation for us at the Leonardo plaza Jerusalem. The price was responsible, the room clean and nicely furnished, and the staff excellent. I enjoy working out at the hotel's gym, although small, had all the equipment I was needed. The waiter from the lobby, Ahmad, was very caring for us and very helpful. He...

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Helpful?
Thank reutzv
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you very much for taking the time to write a review of our hotel. We are glad that you enjoyed your stay with us, and thank you for your patronage. It will be our pleasure to host you again in the future.

Steinwenden, Germany
Reviewed 28 October 2014

We stayed here as part of a group - I know, this may be a reason not to stay here, but if your group is coming here, be glad. Nice rooms, Decent wi-fi (join the Leonardo Club for 3 days free!), good buffet at dinner and lunch. The Old City's Jaffa gate is walkable (15 minutes) on a safe, clean...

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Helpful?
1Thank Jeff P
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank for not only recommending us to the public on tripadvisor, but advising groups to come to the Leonardo Plaza as well. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. We hope to have the pleasure of hosting you again in the near...

Reviewed 27 October 2014

I am often in Israel as I have many family member living there. In every city in Israel I stay at one of the Leonardo hotel. In Jerusalem I stay at the Leonardo plaza. The ambiance is friendly and warm. The staff is attentive and accommodating. The location is unsurpassed. Many of the staff have been there for years and...

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Helpful?
Thank erer4
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality . I will definitely pass your comments to the entire staff. We look forward to welcoming you back again for many more wonderful experiences

Reviewed 24 October 2014

front desk and concierge very accommodating. Aside from one dismissive check in clerk (he is an Israeli), all were very helpful. Highly recommend as the kosher food standards as well as the location is ideal. Would definitely return to this location

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Helpful?
Thank binyomin L
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for taking the time to post a review of our hotel. I am very happy to see that you enjoyed your stay with us. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us. We look forward to hosting you again in...

London, United Kingdom
Reviewed 20 October 2014

Hi to all! Just to let all of you know that this particular hotel is to my knowledge the BEST in Israel. I got such a nice welcome when I arrived. I went with my wife and three kids and they did everything to make my stay very comfortable. I chose the junior suite which was out of this world!!...

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Helpful?
Thank Tamir T
suzan v, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you so much for posting this kind review. We are proud to provide the high level of service to our guests, and are very happy you enjoyed your stay with us. I read your compliments to Adi and Chef Kadosh, and it made them smile, thank you. We hope to have the pleasure of hosting you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $208 - $1,469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Agoda, Priceline, getaroom.com and HotelQuickly so you can book your Leonardo Plaza Hotel Jerusalem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#9 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#22 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor in order to enjoy the beautiful views of the old city”
_ayeletuta2000, 14 May 2017 | Read review
“Ask for a high floor”
130benjaminh, 29 Apr 2017 | Read review
“balcony was great, perhaps try to get a room away from the elevators for shabbat.”
mi1house, 24 Apr 2017 | Read review
“We were in room 616.....We had the best view of the morning sunrise...I have never seen such a beautiful, and truly awesome sight.”
barbarabI1287TE, 23 Mar 2017 | Read review
“Ask if you can get a room with a view of the Old City.”
aaronsL6361YJ, 23 Mar 2017 | Read review
5 of 5
Agoda.com
USD 330* /night
View Deal
Expedia.comUSD 345
Hotwire.comUSD 345
HotelQuicklyUSD 409
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Prices are for 1 room, 2 adults
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