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Leonardo Plaza Hotel Jerusalem

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Leonardo Plaza Hotel Jerusalem
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1,331 Reviews from our TripAdvisor Community

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Showing 1,100: English reviews
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New City, New York
Reviewed 4 days ago NEW

My daughter and I traveled to Jerusalem, from N.Y. We arrived at the Leonardo Plaza hotel on Feb. 8th. N.Y. time was 4:30 A.M. 11:30 A.M. Jerusalem time. We were exhausted..our room was not ready. The management did everything possible to enable us to get into the room asap. Check in time was 3:00 P.M. The room was fine...and the...

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Helpful?
Thank Barbara B
Management response:

Dear Barbara, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden Guest Relations

Reviewed 4 days ago NEW

I've stayed at the Leonardo Plaza several times. The location is superb as it is next to Independence Park, across the street from the Great Synagogue and within walking distance of Jaffa Gate, the Ben Yehuda pedestrian mall, Machane Yehuda, Mamila Mall and countless restaurants. I read one review in which someone complained about the cost of parking. This was...

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Thank Aaron S
Management response:

Dear Aaron, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden Guest Relations

Denver, Colorado
Reviewed 5 days ago NEW

Me and my tour group had a great stay and trip in Jerusalem because of the hotel. We received great service, the food was delicious, and the staff was very nice. We recommend this hotel for anyone! will return

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Helpful?
Thank remyjudith123
Management response:

Dear Guest, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden

Wauconda, United States
Reviewed 6 days ago NEWvia mobile

The experience we are having is great. First of all being here in Jerusalem is a beautiful and SAFE city. So much history. The service ar Leonardo is first class. The staff takes care of its clients. A nice touch is the guest relations department. A special mention of Yael Amichai. She spent time with us one on one and...

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Thank Gino P
Management response:

Dear Gino, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden Guest Relations

Reviewed 1 week ago via mobile

The stay was amazing, the staff helped tremendously, I feel at home here, they went above and behind to help me with a certain situation, clean room and I had everything I needed, I would come back here again!! Yarden was a wonderful help! Would recommend to anyone

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1Thank Julie S
Management response:

Dear Julie, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden

Reviewed 1 week ago via mobile

Food was very delicious and the service was spectacular. I loved the room and everything was clean. I felt at home. The guest relations team was great. I connected with Yarden. I loved my stay and would come back again!! Recommended for everybody.

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Thank paulamckenzie513
Management response:

Dear Paula, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden Paul

Reviewed 1 week ago via mobile

Decent rooms and amenities, excellent breakfast service, helpful staff, exquisite location, walking distance to the Western Wall, surrounded by hundreds of restaurants cafes, beautiful views of Jerusalem from your room, basically your in the middle of everything you'd want to be when visiting Jerusalem.

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Thank DrFRM
Management response:

Dear Guest, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden Guests Relations

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

When in Jerusalem, my wife and I stay at the Leonardo plaza hotel because the rooms, the food, and the service are always top notch. We enjoyed our two previous stays very much, but our third was especially pleasant, thanks to a young woman named Amichai Yael, who works as the hotels guest manager, she made us feel remarkably welcome...

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Thank A TripAdvisor Member
Management response:

Dear Stein Family, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden

Reviewed 1 week ago via mobile

There is nowhere better for value and courtesy than this Leonardo Plaza. The room was very comfortable and clean. The location couldn't be better; walking distance to Mamila Mall. The food in the hotel was superb. The lobby waiter, Anati, made our stay particularly comfortable with his outstanding service. The spa and gym were clean and quite adequate. It's our...

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Helpful?
Thank karenrosen1219
Management response:

Dear Rosen Family, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden

Reviewed 1 week ago

Travelled here with a student delegation of 100 students and our stay was great! The breakfast was fantastic (I think they must throw away a lot of food) and the service was great as well. Location = fifteen minutes walk away from the Old City.

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Thank Mykola M
Management response:

Dear Mykola, Thank you for taking the time to share your experience during your recent stay at the Leonardo Plaza Hotel in Jerusalem and Thank you for your wonderful review. I was happy to hear that you enjoyed in our Hotel. We will be happy to see you again in the near future. Warm Regards, Yarden

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 

Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $236 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Reservation Options:
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton
Hotel Style:
#11 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Family Hotel in Jerusalem
#25 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Plaza Hotel Jerusalem staff and other travellers.
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Questions? Get answers from Leonardo Plaza Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 616.....We had the best view of the morning sunrise...I have never seen such a beautiful, and truly awesome sight.”
 of 5 bubbles barbarabI1287TE, 23 Mar 2017 | Read review
“Ask if you can get a room with a view of the Old City.”
 of 5 bubbles aaronsL6361YJ, 23 Mar 2017 | Read review
“Far from elevator (occasionally emits a slight noise)”
 of 5 bubbles mykolam366, 14 Mar 2017 | Read review
“higher floors with old city veiw balcony”
 of 5 bubbles irvinglichtman, 14 Mar 2017 | Read review
“With balcony”
 of 5 bubbles , 27 Feb 2017 | Read review
5 of 5