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Crowne Plaza Hotel Jerusalem

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Traveller (624)
Room & Suite (349)
Dining (91)
Overview
  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“supreme court”(17 reviews)
“old city”(122 reviews)
“business lounge”(25 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Jerusalem
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Offers from Crowne Plaza Hotel Jerusalem
Special Offer: Book Direct and Save
Hotel deals
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Reviews (1,777)
There are newer reviews for Crowne Plaza Hotel Jerusalem
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1,211 results
Traveller rating
469
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136
124
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LanguageEnglish
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469
270
212
136
124
Show reviews that mention
All reviewssupreme courtold citybusiness loungethe central bus stationhigh floorfront desk staffsmall balconyan upgradebreakfast and dinnerdining roomspecial thankslight railbennynourriadknessetmarket
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311 - 315 of 1,211 reviews
Reviewed 8 May 2016

We were staying April 19 - 22 in the CPC upgraded Club Room and enjoyed all the facilities, especially the outstanding swimming pool and Gym. We were so pleased with the location and the services all around. A special thanks to Dan Rabas for going...More

Thank Eileen9876543
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 11 May 2016

Dear Eileen, It was a pleasure to have you with us. Thank you for choosing to stay at Crowne Plaza Jerusalem. I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read your Comments. Please be...More

Reviewed 7 May 2016 via mobile

We usually stay in this hotel on business trips. That was the case as well this time. Unfortunately -our room wasn't tidied up on a 2 day stay; when we asked for explanations the manager hasn't returned to us up to today. At breakfast the...More

Thank Bendorim5
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 8 May 2016

Dear Ben, I appreciate you taking the time to comment about your recent stay at our hotel and regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us...More

Reviewed 7 May 2016 via mobile

I stayed at the Crowne Plaza in Jerusalem on May 6, 2016. I have a son with special needs that saw the dessert counter in the restaurant during dinner. He spoke to a chef and asked if any of the desserts don't have wheat or...More

1  Thank Nathan A
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 8 May 2016

Dear NATHAN, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are special to us. Please be sure your kind words about our dear Mohammad Rajibi will get to him personally...More

Reviewed 29 April 2016 via mobile

Decent hotel with spectacular views and great service. We travelled during Passover so services and food were rather limited. The light rail is like 2 mins away and takes you straight to Jaffa and Damascus Gate and cost 6 NIS. Don't be hassled by the...More

Thank Amelia M
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 2 May 2016

Dear Amelia, We are happy to read your comments regarding your recent stay with us and we would like you to know that all of our guests special to us. We are looking forward to hosting you again and we wish you the best. Thank...More

Reviewed 29 April 2016

For us a great location- easy to get out of Jerusalem to explore Tel Aviv, Gailiee and Dead Sea/Masada. Found it odd no visible hotel security- xray machines, security personal etc. Overall a good nights sleep. I thought Benny the main concierge was excellent. However...More

Thank PDXmilespoints
Response from Alina B, Guest Relations Manager at Crowne Plaza Hotel JerusalemResponded 2 May 2016

Dear Guest, Thank you for choosing to stay at Crowne Plaza Jerusalem and for your detailed comments regarding this stay. Thank you for bringing these matters to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 110 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#37 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 110 - USD 254 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#37 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (624)
Room & Suite (349)
Dining (91)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
27 October 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
26 October 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
24 August 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
Room Tips
"Even rooms very near the elevators are quiet."
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"I will not rcomend this hotel"
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"Poor service at front desk."
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"All rooms have balconies so if you can get one facing the Old City that would be cool."
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