We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Jerusalem

CrownePlaza.comUSD 108*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 128*
USD 108*
USD 128*
USD 108*
USD 128*
USD 108*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Crowne Plaza Hotel Jerusalem
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,526 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Hotel Jerusalem
See the most recent reviews
Showing 1,066: English reviews
Jerusalem, Israel
Reviewed 13 October 2015

i can only testify on the spa the fifth element spa was truly amazing and gilad was superb. i felt like a different person afterwards. the spa is well priced and includes gym saunas and more. although i didnt stay there the hotel looked great.

 Report
Helpful?
Thank worldtravelers24
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests special to us. We are looking forward to hosting you again and make sure you get the same experience again Wish you all the best. Sincerely yours Munjed Jalajel

Houston, Texas
Reviewed 12 October 2015

I am not usually one to write bad reviews, but I am an IHG Platinum Elite and have been in a lot of IHG properties all over the world, and this one does not meet the IHG standard and is terribly disappointing. I moved to this hotel for a conference in the Israel Convention Center which is right next door....

 Report
Helpful?
1Thank spacecase84
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. Please feel free to contact me at jm_recasist@aihsil.com . I look forward to hearing from you and being of further assistance Best Regards...

Washington DC, District of Columbia
Reviewed 11 October 2015 via mobile

This is an extremely disappointing hotel. I'm giving it only one star because it falls so far short of my usual high expectations for a Crowne Plaza. I am staying here because it is convenient to the conference center, but in retrospect it would have been better to find a nicer hotel and walk. Checked in and immediately ran into...

 Report
Helpful?
1Thank SparkyFP
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. Please feel free to contact me at jm_recasist@aihsil.com . I look forward to hearing from you and being of further assistance Best Regards...

Reviewed 10 October 2015 via mobile

I didn't like the hotel. The standard room was terrible with a lot of spots, it was looked dirty. The minibar was empty with note that guests will be charged for storage of personal items... First time it's happen to me! The location is ok. The spa and gym are available for additional charge

 Report
Helpful?
Thank Eveleenf
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. Please feel free to contact me at jm_recasist@aihsil.com . I look forward to hearing from you and being of further assistance Best Regards...

New York City, New York
Reviewed 9 October 2015

The hotel was ok except few things about the restaurant. The service was so bad and nobody informed when they moved the restaurant to the other place when I went down in one morning. No staff seemed feel sorry.

Review collected in partnership with this hotel
 Report
Helpful?
Thank realliving2006
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Hanoi, Vietnam
Reviewed 8 October 2015

Being a Crown Plaza, a customer has certain expectations and in this case, the hotel and its staff failed to meet them by a long shot. The facilities are old. The service is terrible. The hotel is understaffed and everything is a long wait. I by no means would ever recommend this hotel to anyone.

 Report
Helpful?
Thank Amiad H
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional...

Tel Aviv, Israel
Reviewed 1 October 2015

The hotel is well located in proximity to some interesting sites such as the Cnesset (The Parlament), the suprime court, the main Convention center in Jerusalem (Binyanei Hauma), the roses garden and more. The room is large enough, clean and well maintained. We had a wonderful bufet dinner at the hotel. The hotel staff is very friendly and willing to...

Review collected in partnership with this hotel
 Report
Helpful?
3Thank FamilyW140812
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Reviewed 27 September 2015

Very fast service. The staff are very accommodating. They attend in almost what you need. The food is good also, several choices. Beef specially is my favourite. Their rooms are big enough too. They have few shops at the lobby also

 Report
Helpful?
Thank Kaye P
Munjed J, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests are important and special to us. We are looking forward to hosting you again and we wish you the best. Sincerely yours Munjed Jalajel

Naarden, The Netherlands
Reviewed 20 September 2015

Before booking I saw reviews on tripadvisor, so I knew the hotel has bad reviews. I would never book in a hotel with these kind of reviews. But...I had to attend a congress next door and the organisation offered the name. Because of the bad reviews I thought I'd book a suite. Because somewhere on the internet (do not remember...

 Report
Helpful?
3Thank gaos
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear gaos, Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem, Israel. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being...

Reviewed 18 September 2015 via mobile

We have spent our Jewish new year for 3 day, 2 days. Half closed swimming closed, generous area for pleasure around the pool. The food was just ok, nothing special even a bit lower for 4★ hotel class. In our room we had broken stand in the bathroom holding the water sprinkle. Some strange leaking from the ceiling. The parking...

 Report
Helpful?
1Thank Avishay M
Munjed J, Director of Sales at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, We are happy to read you enjoyed your stay with us and we would like you to know that all of our guests special to us. We are looking forward to hosting you again and make sure you get the same experience again Wish you all the best. Sincerely yours Munjed Jalajel

619 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (517)
Viewed
Dining (19)
Viewed
Hotel & Grounds (71)
Viewed
Bathroom (39)
Viewed
Room/Suite (111)
Viewed
View from Room (41)
Viewed
Pool/Beach Area (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (3)
Viewed
Other (225)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (102)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (18)
Viewed
Bathroom (1)
Viewed
Business Centre/Function Rooms (11)
Viewed
Pool/Beach Area (1)
Viewed
Dining (10)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (29)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Jerusalem hotels
Leonardo Hotel Jerusalem
#17 of 99 in Jerusalem
2,023 reviews
City Center Jerusalem
#30 of 99 in Jerusalem
587 reviews
Dan Boutique Jerusalem
#16 of 99 in Jerusalem
1,291 reviews
Show Prices
Show Prices
Show Prices
Down Town West Jerusalem
Arthur Hotel Jerusalem - an Atlas Boutique Hotel
Down Town West Jerusalem
Harmony Hotel Jerusalem - an Atlas Boutique Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $126 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, IHG, Hotwire, Travelocity, Cheap Tickets, getaroom.com, HotelQuickly and Hotel.de so you can book your Crowne Plaza Hotel Jerusalem reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#12 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
14 questions
Ask a question
Tel Aviv, Israel
7 months ago
Beit Shemesh, Israel
9 months ago
11 months ago
Jerusalem, Israel

See all questions (14)

Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms have a view”
orryl, 18 May 2017 | Read review
“Splurge for the club level room”
tglover2017, 16 May 2017 | Read review
“In general the rooms on the higher floors are fancier and offer better views.”
dlelonek, 8 May 2017 | Read review
“Tip for good room - go somewhere else . As far as I know, Wifi is only free if you are an IHG Rewards member.”
jld4243, 2 May 2017 | Read review
“Go to another hotel!!!”
W3551NJrobertc, 23 Apr 2017 | Read review
5 of 5
CrownePlaza.com
USD 108* /night
View Deal
Expedia.comUSD 108
PricelineUSD 108
HotelQuicklyUSD 128
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates