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Crowne Plaza Hotel Jerusalem

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Traveller (628)
Room & Suite (349)
Dining (92)
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Overview
  • Excellent43%
  • Very good23%
  • Average15%
  • Poor10%
  • Terrible9%
Travellers talk about
“supreme court”(17 reviews)
“old city”(122 reviews)
“business lounge”(25 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,803)
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All reviewssupreme courtold citybusiness loungethe central bus stationhigh floorfront desk staffsmall balconyan upgradebreakfast and dinnerdining roomspecial thankslight railbennynourriadknessetmarket
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281 - 285 of 1,229 reviews
Reviewed 20 August 2016 via mobile

This is the pics of the "suite", which I paid 80$ more per a night. Nevertheless I complained about the Horrible room and then receive a voucher of 15% discount for my next visit there. This is truly contempt . Although I thought they will...More

Thank Sharon H
Response from Riad A, Front Office Manager at Crowne Plaza Hotel JerusalemResponded 31 August 2016

Dear Sharon H, We regret that we were not able to provide you with the quality of service rightly expected during your recent stay and thank you for sharing your feedback. Here at the Crowne Plaza Jerusalem , we strive for the best service delivery...More

Reviewed 18 August 2016

We have visited the hotel in July, while visiting Jerusalem. The staff at the front desk, as well as the maintenance people and the buffet personnel was very welcoming and friendly. We received a free room upgrade. The view over the city was breathtaking. The...More

Thank Diana_from_Baku
Response from Riad A, Front Office Manager at Crowne Plaza Hotel JerusalemResponded 19 August 2016

Dear Diana Thank you very much for your review of the Crowne Plaza Jerusalem. We're pleased to hear that you enjoyed your stay, and that you had a particularly wonderful experience in our restaurant and room . I will be sure to forward your compliments...More

Reviewed 12 August 2016 via mobile

We took two rooms for a short visit to Jerusalem The Staff was courteous and friendly and did their best so that we had adjoining rooms with a common entrance Staff was great with Special thanks to itay for his help Food was delicious and...More

Thank Yaelh101
Response from Riad A, Front Office Manager at Crowne Plaza Hotel JerusalemResponded 14 August 2016

Dear Yaelh, We thank you for taking the time to share with the us the great experience you had at the Crowne Plaza Jerusalem. We aspire to the highest standards of hosting, as IHG platinum guests like you are the best evidence for that. We...More

Reviewed 11 August 2016 via mobile

This is our second time at This hotel The hotel is located at the entrance to Jerusalem, getting there easy Excellent food. Clean and spacious rooms. Staff are excellent and excellent interpersonal skills. No doubt we will return again. Best regards Nir dahanMore

Thank nir d
Response from Riad A, Front Office Manager at Crowne Plaza Hotel JerusalemResponded 12 August 2016

Dear Nir, We would like to thank you for taking the time to write your review regarding your recent stay at Crowne Plaza Jerusalem hotel. We were exciting to read that you had a successful vacation. All your kind words will received to our staff...More

Reviewed 8 August 2016 via mobile

Nice room, very comfortable bed and a stunning view from my 14 floor room. The hotel is a little bit far from the center and the old city but there is a mini-market open until 23:00 just in front the hotel and a big cinema...More

Thank jonatan s
Response from Riad A, Front Office Manager at Crowne Plaza Hotel JerusalemResponded 10 August 2016

Dear Jonatan We would like to thank you for taking the time to write your review regarding your recent stay at Crowne Plaza Jerusalem. We were exciting to read that you had a successful vacation. We look forward to welcoming you again at one of...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 113 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 113 - USD 249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Jerusalem
#18 Spa Hotel in Jerusalem
#21 Business Hotel in Jerusalem
#36 Luxury Hotel in Jerusalem
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (628)
Room & Suite (349)
Dining (92)
Pool & Beach (35)
Business Centre & Event Rooms (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Zahavah S
27 October 2017|
AnswerShow all 6 answers
Response from Cannesgold | Reviewed this property |
Contact them directly
0
Votes
eyalandhila
26 October 2016|
AnswerShow all 9 answers
Response from Yaelh101 | Reviewed this property |
Yes
0
Votes
Stuart S
24 August 2016|
AnswerShow all 6 answers
Response from Judith G | Property representative |
Check in 15:00 Check out - 11:00 Best Regards Hotel Management.
0
Votes
Room Tips
"The 6th and 7th floors have been renovated most recently!"
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"not 1511 or any '11' rooms"
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"Ask for room with view to the Old City"
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"Even rooms very near the elevators are quiet."
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