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Crowne Plaza Hotel Jerusalem

Expedia.comUSD 95*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 113*
USD 95*
USD 113*
USD 95*
USD 113*
USD 95*
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Crowne Plaza Hotel Jerusalem
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1,523 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Jerusalem
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Showing 1,064: English reviews
Houston, Texas
Reviewed 3 weeks ago

This was the worst IHG hotel that we have ever used. We are avid IHG fans and try to stay in their hotels whenever possible. The front desk was surly and gave incorrect information. We asked for directions to the market and were sent entirely in the wrong direction! In the evening, I asked for coffee and was told it...

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Helpful?
1Thank jld4243
IHGService, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Hi jld4243, Thank you for taking the time to share your recent experience at our hotel. While we are pleased that our location served its purpose for your travel needs, it is regrettable that the level of service rendered by some of our hotel staff members may have fallen below your expectations. Please allow me to apologize for any inconvenience...

Singapore, Singapore
Reviewed 4 weeks ago

Hotel is about 10 minutes walk to Central Station where there are eateries and shopping. Great views of the city. Lots of shops inside the hotel too. Wide range of breakfast and dinner. The staff were friendly and helpful, especially those at the front desk. Housekeeping is not up to standard - one day we came back and there were...

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Helpful?
1Thank serina007
Chesterfield, Michigan
Reviewed 4 weeks ago

My husband and I spent 2 weeks there , just came home 3 days ago! It was miserable. It is a totally Kosher hotel that caters to their Jewish clientele! We were made to feel that we were not wanted there. When I asked about using the pool, I was told I could only use it between 9pm and 10...

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Helpful?
1Thank W3551NJrobertc
IHGService, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Hi W3551NJrobertc, Thank you for your stay and for taking the time to review our hotel on TripAdvisor. I was concerned to see that you were not impressed with our property particularly with the condition of our carpets, pool timings, and restaurant's pricing. I would like to apologize for any inconvenience these issues may have caused you during your stay....

Galveston Island, Texas
Reviewed 4 weeks ago

Great location......just a 10 minute walk to Jerusalem Central Station....great views of the city. Warm hospitality.....great pool complex......good shops inside. Very good breakfast but just a bit pricey....about $20.

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Helpful?
2Thank Islanders1919
Burnsville
Reviewed 15 April 2017

Hotel was clean and staff were very friendly and helpful. Hotel is located in an nice area. Restaurant was nice with a good selection of food with good variety. Spa/excercise area could have been open more hours.

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Helpful?
1Thank Art K
Lipa City, Philippines
Reviewed 11 April 2017

We were at the 6th floor with Balcony overlooking side of the Hotel. Easy to check in. Good food probably for some, however, since i am not used to curry and halal food, i did not appreciate the food very much. The hotel restaurant is located at the basement. Stayed only for 3 nights. Very near a small mall with...

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Helpful?
1Thank Rene d
Suffolk, Virginia
Reviewed 6 April 2017 via mobile

I will say from the start that the hotel was nice enough, beautiful views from my 12th floor rm. The housekeeping was horrendous, all they did was tuck the sheets back under the mattress, the bathrm. had not been wiped down, the floor had not been vacuumed, the coffee pot was filthy and on my last checking under the bed...

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Helpful?
2Thank mjohnson757
IHGService, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear mjohnson757, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked the views from our rooms. On the other hand, we would like to apologize for not living up to your expectations regarding our housekeeping staff and rooms. Your feedback is troubling and will surely be...

Milwaukee, Wisconsin
Reviewed 5 April 2017

I chose the hotel for the convenience of being close to a conference I was attending at the International Convention Center. This has a back door leading to a walkway there, so it was ideal. I chose the bed and breakfast package and enjoyed the wide selection of choices at the buffet. The view from my balcony was very nice....

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Helpful?
Thank alibarbaraMilwaukee
Haifa, Israel
Reviewed 5 April 2017

This hotel provides high class experience right from the start, the entrance and the lobby are well designed and the stuff is polite and professional. The check in and out are pretty easy. The rooms are clean and well equipped. The breakfast is very rich. The hotel located 5 minutes walk from the central bus station and 15 minutes walk...

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Thank Serg O
Israel
Reviewed 1 April 2017

We were one night, Friday and Saturday, a nightmare. 4 elevators, a full hotel, 2 become Shabbat elevators, endless queues for the elevator at a time. Dinner on Friday, varied food but floating in oil can hardly be found in edible dish. Roast meat is divided by one of the employees in small ransom dishes, we had to return several...

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Helpful?
1Thank maddyy
Riad A, Guest Relations Manager at Crowne Plaza Hotel Jerusalem, responded to this review

Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the Shabbat elevators and the food quality, Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Jerusalem hotel is ideally located at the entrance to the capital, half an hour drive from Israel's international airport and within walking distance from the Knesset - the Israeli parliament and Supreme Court with their unique architecture, also in the vicinity the museums district. the Crowne Plaza Jerusalem hotel is the tallest building in the city and an impressive land mark. All rooms have balconies and are over looking the panoramic views of the old city and new quarters with breathtaking scenery of Judea hills in their backgrounds. The hotel offers a variety of banqueting solutions from 30 to 900 participants in a theater style seminar at our modern and audio-video equipped conference hall or at a sit down gourmet function as per your request. Within a few seconds walk the biggest indoor convention complex in Israel The ICC. At the Crowne Plaza Jerusalem You'll find the most updated executive services, Club lounge on the top 21st floor, Wireless high speed Internet connection in all rooms & public areas. Covered heated swimming pool and SPA including 2 tennis courts, gym, wet and dry sauna and workout studio classes. From It's great location you are invited to walk or a drive to each of this holy city's specially characterized historic areas and get back to your home away from home at the Crowne Plaza Jerusalem. ... more   less 

Additional Information about Crowne Plaza Hotel Jerusalem

Address: Givat Ram, Jerusalem 91130, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $129 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Crowne Plaza Jerusalem
Jerusalem Crowne Plaza
Hotel Style:
#12 Spa Hotel in Jerusalem
#13 Family Hotel in Jerusalem
#22 Business Hotel in Jerusalem
#29 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Jerusalem staff and other travellers.
14 questions
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Tel Aviv, Israel
6 months ago
Beit Shemesh, Israel
9 months ago
11 months ago
Jerusalem, Israel

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Questions? Get answers from Crowne Plaza Hotel Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most rooms have a view”
orryl, 18 May 2017 | Read review
“Splurge for the club level room”
tglover2017, 16 May 2017 | Read review
“In general the rooms on the higher floors are fancier and offer better views.”
dlelonek, 8 May 2017 | Read review
“Tip for good room - go somewhere else . As far as I know, Wifi is only free if you are an IHG Rewards member.”
jld4243, 2 May 2017 | Read review
“Go to another hotel!!!”
W3551NJrobertc, 23 Apr 2017 | Read review
5 of 5
Expedia.com
USD 95* /night
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CrownePlaza.comUSD 95
PricelineUSD 95
HotelQuicklyUSD 113
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Prices are for 1 room, 2 adults
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