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Waldorf Astoria Jerusalem

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Waldorf Astoria Jerusalem
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836 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Tel Aviv, Tel Aviv, Israel
Reviewed yesterday NEW

we had a gerat time! thank u so much 4 give us the most spoiling vacation. the room' the little things-like chocolate befor shabat, the scalp Massage..etc.. we loved the food in shabat,the balcon the service of the stuff. ..we didnt like that through the windows we saw the cemetary

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Helpful?
Thank Tali Y
Buenos Aires, Argentina
Reviewed 2 days ago NEW

We arrived in this hotel as part of a large business group of 30+ people for about 20+ rooms (there were some couples). The hotel knew we were arriving with plenty of time so that they could prepare our check in and make it a smooth one. What a chaotic reception! 1 employee surrounding the round table with 20 envelopes...

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Helpful?
Thank dr_zito
WA_Jerusalem, Guest Relations Manager at Waldorf Astoria Jerusalem, responded to this review

Dear dr_zito, My many apologies for your great disappointment. I would be happy to discuss with you personally. Thank you, Amira Lauer Guest Relations Manager amira.lauer@waldorfastoria.com

Richmond Hill, Canada
Reviewed 3 days ago NEW

From the moment you walk in till the minute you leave, everything is over the top. Service and attention to detail from every member of the hotel. Complements to the management for a true FIVE STAR experience.

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Helpful?
Thank anthonyz459
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear anthonyz459, How wonderful to know you so enjoyed our True Waldorf Service! Thank you for a lovely review and we look forward to hosting you again. Kind regards, Guy Klaiman General Manager

New york
Reviewed 3 days ago NEW

We had a 4 nights stay and we loved it! We had to cancel 6 other nights in another hotel so we can come back and stay in the Waldorf! Everything was outstanding!! It proves what it stands for! The luxury!!

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Helpful?
Thank williamgK210HT
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear williamgK210HT, Thank you so much for your warm review, it's rewarding to know when we succeed in providing the unique hospitality we believe in. We'd love to host you again! Kind regards, Guy Klaiman General Manager

Tel Aviv
Reviewed 4 days ago NEWvia mobile

I've been to 3 previous Waldorf's globally, Berlin, Rome & Shanghai and thought we ought to try the one in Jerusalem. The hotel is beautiful! The rooms are of high quality with all the amenities you can ask for. The breakfast is genuinely one of the best ever. But - the front desk isn't always manned with personnel, there are...

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Helpful?
2Thank FrequentFlyer_isr
WA_Jerusalem, Guest Relations Manager at Waldorf Astoria Jerusalem, responded to this review

Dear FrequentFlyer_isr, I am sorry you were disappointed and would be happy to speak with you. You're welcome to contact me directly. Thank you, Amira Lauer Guest Relations Manager amira.lauer@waldorfastoria.com

London, United Kingdom
Reviewed 6 days ago NEW

I took my girlfriend, now my fiance to the Waldorf Astoria last Friday (25th) - regardless of the occasion, the hotel was better than first class. The room (King Double with balconey) was spacious and homely. We got lost in the bathroom which itself was bigger than some studio apartments! When we announced our news, the hotel laid on a...

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Helpful?
Thank Rosslonic
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Rosslonic, Our warm congratulations! It's an honor and a privilege for us to enhance your special occasions and I'm so happy your experience was wonderful. Thank you for your review and compliments for the team - this is much appreciated. We look forward to many more celebrations! Kind regards, Guy Klaiman General Manager

Reviewed 1 week ago

We booked our Sukkot Holiday stay in the Waldorf through Hotel Travel Agent in NYC . From the beginning of our booking until our last day of visit we had the ultimate hotel experience. Our rooms were well appointed, super clean, and very peaceful even though the hotel was filled to capacity. We have stayed in many a five star...

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Helpful?
Thank Tzipora K
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear Tzipora K, Heaven on earth is exactly what we strive for! We too much look forward to welcocming you back for another perfect stay. My thanks for your time taken to compliment and share, your high praise is very rewarding. Kind regards, Guy Klaiman General Manager

Atlanta, Georgia
Reviewed 1 week ago

The property is stunning. The staff is amazing and the room was right up there with every other luxury hotel I've experienced. The bedding and bed were heavenly. The rooms tastefully decorated and the level of quiet in the room was a nice touch. I only dined there for breakfast. No complaints here either. Lots of choices for every taste....

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Helpful?
Thank MCCnGA
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear MCCnGA, Many thanks for sharing your experience, I'm delighted it was just perfect. And many thanks for such compliments for the team, who are indeed caring and dedicated. You are warmly welcome back! Kind regards, Guy Klaiman General Manager

Atlanta, Georgia
Reviewed 1 week ago

Every person on staff at this property acted in a courteous and professional manner. Their attention to detail was impeccable, and the room was nothing short of amazing. Top tier all the way. The beds and bedding were heavenly and that's no exaggeration. If you can't have a good experience here, you can't have one anywhere. I've stayed at several...

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Helpful?
Thank MCCnGA
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear MCCnGA, How very rewarding to know you so enjoyed your stay. My thanks for this lovely review and the time taken to write and post it. We look forward to welcoming you back. Kind regards, Guy Klaiman general Manager

Edgware, United Kingdom
Reviewed 1 week ago

American service in Israel? They said it was impossible superb! enjoyed our stay and concierge was particularly helpful in negotiating with my car rental company to charge a flat tyre when they did not want to help

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1Thank B6197TYjeremyp
WA_Jerusalem, General Manager at Waldorf Astoria Jerusalem, responded to this review

Dear B6197TYjeremyp, I am grateful for such high praise and so proud to have earned it! Many thanks for the time taken to post your lovely review. We would love to host you again. Kind regards, Guy Klaiman General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Waldorf Astoria Jerusalem is set within a uniquely preserved ottoman facade. The meticulous restoration and ambitious construction have created an exceptional new luxury hotel which sits majestically at a crossroads between the charms of the walled Old City and the modern bustle of Jerusalem. The luxurious boutique spa, gyms, pools and saunas will open in 2017. ... more   less 

Additional Information about Waldorf Astoria Jerusalem

Address: 26-28 Gershon Agron | Adjacent to Independence Park; Mamilla district, Jerusalem 9419008, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $449 - $929 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Jerusalem 5*
Number of rooms: 226
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Jerusalem staff and other travellers.
26 questions
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Questions? Get answers from Waldorf Astoria Jerusalem staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With balcony.”
 of 5 bubbles Rosslonic, 1 Dec 2016 | Read review
“If possible, choose a room with a balcony.”
 of 5 bubbles tziporak531, 30 Nov 2016 | Read review
“upgrade to a room with a balcony and extra large bathroom”
 of 5 bubbles awaywegoboston, 27 Nov 2016 | Read review
“balcony rooms offer better views”
 of 5 bubbles alanr61, 13 Nov 2016 | Read review
“high floor . get a room close to the elevator. long walk”
 of 5 bubbles 161jackn, 13 Nov 2016 | Read review
5 of 5
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