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Leonardo Hotel Jerusalem

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Leonardo Hotel Jerusalem
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1,866 Reviews from our TripAdvisor Community

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Showing 1,238: English reviews
buckinghamshire
Reviewed 1 week ago via mobile

We were part of a large group on a pilgrimage tour , as we had a very bad experience at a previous Leonardo hotel in Tiberius this hotel pulled out all the stops , a fabulous meet and greet service with drinks and nibbles and a smooth check in process we were 44 in the group so quite large The...

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Helpful?
Thank shalom7
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Shalom, Thank you so much for your kind feedback on TripAdvisor. We happy that you had a fabulous experience. We hope you will visit us again in the future. Regards Yael-H

Folsom, California
Reviewed 2 weeks ago

My first trip to Israel and it was spectacular. The absolute beauty of the land, the passion and love for the land held by its people, the deeply held beliefs and family centered culture as well as the ancient history that is present in the surrounding ruins absolutely everywhere in the land is amazing. The people of the land were...

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Helpful?
1Thank robngerri
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear gerri, Thank you for posting this amazing review! We are happy to hear that your trip to Israel was spectacular . I am so glad you found our team to be freindly and kind,We appreciate you mentioning this. Thank you for staying with us, We hope you will visit us again. Regards Yael-H

Reviewed 2 weeks ago via mobile

I'm on a tour to Israel from the US and my first time to this Beautiful Country. I love it here. Being in Jerusalem has been fantastic and staying at the Leonardo Hotel has been such a great experience. The rooms and the restaurant is absolutely 5-Star. The service and staff couldn't be better. I've traveled a lot, stayed in...

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Helpful?
Thank William K
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Gust, Thank you for choosing to stay at our hotel. We were honored to have been of service. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager

Reviewed 3 weeks ago via mobile

I like the hotel services; cleanliness, room service, promptness to repair things around the room. I do not like the food, the menu need to be revised and updated. Please add more hispánica food with beverage. Regarding the service in the dining room was very good, Ali the manager of the dining room was very helpful and give us a...

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Helpful?
1Thank Maria P
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for writing a review regarding our hotel. We highly appreciate your feedback. We were pleased that you have chosen to stay with us. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager

Los Angeles, California, United States
Reviewed 3 weeks ago

Leonardo is a chain of hotels that is kind of hard to distinguish whether it's a budget brand or luxury brand. The hotel in Tiberius was awful. But this one was the exact opposite. AS soon as you enter the lobby is spacious and grand. Modern. Bar to the right, and couches everywhere. The rooms were modern and comfortable. The...

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Helpful?
Thank Sammy C
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for choosing to stay with us. We were honored to have been of service. We were please to have read that you enjoyed your stay with us. We hope to be of service again soon. Best wishes, Yael - Guest Relations Manager

Chicago
Reviewed 3 weeks ago via mobile

Service was great and food was fabulous. The rooms were clean. I had an issue with the tv remote and someone came right Away to fix it. Free wifi . Israel is a great place to visit especially if you have a tour guide explaining everything to you. Just went to the dead Sea today n they were right. ..you...

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Helpful?
Thank Sylvia G
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Guest, Thank you for choosing to stay with us. We were pleased to have been of service. We were honored to have read that you enjoyed your stay with us. Best wishes, Yael - Guest Relations Manager

Reviewed 3 weeks ago via mobile

Good food, rooms are superb, the staff are ok+, the gym is ok-, the conference rooms are not good.(we felt that the other conference was in our room) You can walk from the hotel to the old city and Jaffa street. That is good. I can recommend this hotel.

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Helpful?
Thank Philip H
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear philip, Thank you for great feedback on TripAdvisor and share your recent experience. I am delighted to read about your satisfaction at Leonardo Jerusalem. Thank you for recommending Leonardo Jerusalem, I look forward to welcome you back in the future for another memorable stay. Regards Yael-H

Reviewed 3 weeks ago via mobile

Excellent service and food, the rooms are very clean and comfortable. Good wifi. Free phonecalls abroad. The location is great, only a few minutes walking to the mainstreet. It is a beautiful hotel, you should stay here while in Jerusalem.

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Helpful?
Thank ghelvira
Yael H, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review

Dear Ghelvira, Thank you for sharing your great review with our TripAdvisor readers. I am glad that you had a fantastic experience with us and enjoyed our excellent service and food. I thank you for your lovely review and i look forward to be welcoming you back. Regrads Yael-H

Palm Springs
Reviewed 3 weeks ago

The hotel has a very spacious entrance and reception area. There were several staff when I checked in but in the following days, there was only one guy who was quite overwhelmed with the number of people with issues. I hope they can have at least three staff at the front desk all the time since the hotel is big...

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Helpful?
Thank Den L
Reviewed 4 weeks ago via mobile

The first time in Jérusalem i love Thierry hôtel. The Leonardo green us With open Arm.the food Was so good.the staff Was Nice. The location is perfect.next tout garden tube.we highley recommande. So see YouTube à gain.

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Helpful?
Thank Barnabeau L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 

Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Price Range: $141 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Jerusalem
#8 Business Hotel in Jerusalem
#12 Luxury Hotel in Jerusalem
#12 Family Hotel in Jerusalem
#19 Romantic Hotel in Jerusalem
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Jerusalem staff and other travellers.
34 questions
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Questions? Get answers from Leonardo Hotel Jerusalem staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All were good”
 of 5 bubbles robngerri, 20 Nov 2016 | Read review
“rooms facing the street have good view”
 of 5 bubbles DenL_13, 13 Nov 2016 | Read review
“Ask for 8th floor!”
 of 5 bubbles 733ElizabethB733, 6 Oct 2016 | Read review
“level 8 is better and with balcony facing old city”
 of 5 bubbles geoffdickson, 6 Oct 2016 | Read review
“As in most cities, rooms further from the ground floor and elevators offer greater quiet for a good sound sleep.”
 of 5 bubbles taivias, 26 Sep 2016 | Read review
5 of 5
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