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I can’t believe the overall reviews particularly regarding food. A very Expensive hotel and not renovated since construction a few decades ago. Service is poor for a theoretically high end hotel and the food was the worst part. We were charged more than $50 per...More
1 Thank JavierGPerrote
Response from shmulikc2017, Guest Relations Manager at Ramada JerusalemResponded 3 May 2018
Dear Javier GPerrote
I am disappointed to hear that you did not enjoy your stay with us.
The issues raised are certainly not in keeping with the standards we strive to achieve and it seems we regrettably let you down on this occasion.These issues you...More
The staff were not so friendly and helpful. The front desk got angry when we requested for slippers. They said they don't give out slippers but has a cabinet full of it. I asked for water and was asked to go get from the restaurant...More
4 nights at this hotel was very pleasant and relaxing. The room was quite large and the amenities satisfactory. However we had to contact housekeeping every evening to get a floor towel. We could not understand why they would not provide one especially when the...More
The hotel staff were very courteous and helpful. Our room was clean, with a marvelous view of the city.The food in the buffet was abundant and amazing. Dishes used were not always cleaned, but we simply rinsed them off. Others in our group had housekeeping...More
Thank Susan E
Response from Medina P, Public Relations Manager at Ramada JerusalemResponded 22 April 2018
Dear Susan E,
Thank you for taking the time to write and thank you for coming to visit Jerusalem.Glad you enjoyed our hospitality. I can assure you that your comment regarding clearing the dishes was noted and will be taken care of.
Looking forward to...More
We stayed here for a couple of days on our second stint at Jerusalem after traveling a week to the North. This is a no-frills hotel devoid of any personality catering to bus loads of tourists. It's very mechanically run and even the staff have...More