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This is my first time reviewing on TripAdvisor and have never felt the need to write before, but I honestly found that the customer service was exceptional, especially at the front desk. This kind of customer service is something truly special and cannot wait to...More
We stayed in the hotel attaining to Limud meeting 21.12-25.12 and everything was good, breakfast was various, the room was clean. But as soon as the event was over, the hotel had gone to be half full. We have decided to stay one more night...More
Response from Hen Y, Guest Relations Manager at Leonardo Club Hotel EilatResponded 29 December 2017
Dear guest, the price you paid was not normal, but was for a closed hotel.
You were hosted by a group ("Limud") that ordered the whole hotel.
The group and its guests left at the end of the Sabbath day.
The group's organizers knew that...More
It is very difficult to write review of Leonardo Club - especially since it wasn't really hotel of our choice and we ended up staying a week there as a result of our tour operator’s mistake. I hope my review is impartial and gives you...More
Response from Hen Y, Guest Relations Manager at Leonardo Club Hotel EilatResponded 21 December 2017
We're sorry to have felt that you came out of the hotel with her.
Our main goal is to bring satisfied and satisfied guests, we are sorry that we have not succeeded in doing so with you.
If you approached any member of...More
This is our second vacation in this hotel and certainly not the lest.
We came to a family vacation with kids. (9,6,4) kids enjoyed the pool, the water slides, a lot of different activities all over the day. Like making cookies or pizza, playing with...More
2 Thank byaka1777
Response from Hen Y, Guest Relations Manager at Leonardo Club Hotel EilatResponded 2 November 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
We stayed for 2 nights during Succot vacation, in a room with a pool view.
The room is wisely located at a reasonable distance from the main pool, so it was not noisy.
The service was excellent in all aspects: reception, dining room, lounge, room...More
Thank Merav T
Response from Vered B, Public Relations Manager at Leonardo Club Hotel EilatResponded 15 October 2017
Thank you for the great review of our hotel! I am glad that your kids enjoyed the water slides and the pool.
In addition, that you enjoyed The service in all aspects of the hotel and the variety & quality of our food....More