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U Magic Palace

Hotels.comUSD 247*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 290*
USD 247*
USD 290*
USD 247*
USD 290*
USD 247*
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U Magic Palace
U Magic Palace
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1,591 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Reviewed 2 weeks ago

We stayed in the hotel before the Passover for a week. The food was nice and my kids liked the shows in the evening, BUT and there is a big BUT on the second day, we had some problem in the shower and some people came to fix it. In the evening of that day, when we came to the...

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Helpful?
1Thank Vadim D
Guest_Relations-MPE, Public Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the U Magic PALACE. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We strive on...

Jerusalem, Israel
Reviewed 19 April 2017

We stayed in the Magic Palace two weeks ago during school vacation. The rooms were clean and comfortable, the food at breakfast and dinner was varied and delicious with children options and sugar free options. The pool is lovely and clean. The children's club is great, they had activities all the time and my kids didn't want to leave! The...

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Helpful?
Thank Rena L
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Lital levy Guest Relations Manager

Budapest, Hungary
Reviewed 18 April 2017

We stayed in a suite on the top floor with our own large balcony and jacuzzy on it. Very nice views to the Gulf of Eilat... ...and the airport which was quite noisy during the day. There were so many people in the restaurant it felt like we are in a food factory where you are forced to eat a...

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Helpful?
Thank TRozsa
Guest_Relations-MPE, Public Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tel Aviv, Israel
Reviewed 3 April 2017

It begins with a horrible experience upon arrival. You wait for over 20 minutes "in line" to get your room, while guests are cutting in line, each with their own request ("hey, it's just a little question..."). The receptionists didn't seem to mind. The rowdiness at one point did, as one of the (only 2) receptionists could not take their...

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Helpful?
2Thank Guychuk
Guest_Relations-MPE, Public Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tel Aviv, Israel
Reviewed 1 April 2017 via mobile

Check in supposed to be no late then 3 pm. Now 6 pm and no room. Nobody cares. Frontdesk helpless and can't say when i will get a room!? So what am i paing for? Guests look horrible noisy and rude. Run Away! Bad for families. My children tired and go crazy but no concideration from hotel still no room

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Helpful?
Thank Ilia-sin
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for wring a review regarding our hotel. We highly value your feedback and we appreciate you taking the time in letting us know details regarding your stay. We have forwarded your feedback onto the relevant managers who will see it upon themselves to oversee the changes needed to make in order to improve the quality of...

Israel
Reviewed 22 March 2017

First must confess i didn't pick this hotel- was arranged through work. Was delighted with the reviews here but this hotel is definitely not a 4-5 star hotel. I think it may have been better in the past but time is showing and it's not pleasant. Carpets in corridors are dirty and torn along with the bottom of the walls,...

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Helpful?
Thank meit
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience , it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. We do our best to give...

Reviewed 18 March 2017 via mobile

We came here on March in hoping for a relax weekend with quality time with the family. Instead of it we got the most crowded hotel I have ever seen!! you couldn't go a 1 meter without someone bumping to you! The dining room was horrible. Like a zoo, even worse. We couldn't sleep all the night because of terrible...

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Helpful?
Thank Nativ L
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 18 March 2017 via mobile

This hotel has terrible service if you want a place to relax from work with your family. Weve been on a weekend on March with a 6 months old and suffered greatly from noisy lobby, noisy dining area and the worst- loud music that kept us awake untill late at night and woke up our little one 5 times every...

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Helpful?
Thank Sharon R
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Tel Aviv District, Israel
Reviewed 22 February 2017

Large, comfortable and clean room with cable TV, free Wi Fi, coffea/tea kit. Reach variety of food in breakfast and dinner buffet. Despite the list ofcritical complaints I still recomend to try this hotel.

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Helpful?
1Thank nknk2016
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to write about the Magic Palace on Trip Advisor. It was a pleasure to read your comments and we are happy that you enjoyed yourself at the our hotel. Hope to see you very soon

Ganei Tikva
Reviewed 8 February 2017

Our half-board deal at the Magic Palace (a Fattal chain hotel) was good value overall. Our room was pleasant, looking out onto the pool and the lagoon, and sheltered from the noise of the airport. The food was fresh and varied, and the service was generally efficient This hotel has the feel of neglect. It is tastefully designed, but little...

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Helpful?
1Thank Webhaven
Guest_Relations-MPE, Guest Relations Manager at U Magic Palace, responded to this review

Dear Guest, Thank you for taking the time to share your feedback to the Magic PALACE. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We strive on a...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The U Magic Palace Hotel in Eilat is the ultimate family vacation experience, offering the best of all worlds in a single family vacation. The ideal vacation experience at the U Magic Palace combines an enthralling, action-packed vacation with relaxation, peace, and quiet for parents, while children have the time of their lives at an enchanted kingdom designed especially for them. The U Magic Palace is perfectly situated on the shores of Eilat's lagoon at the North Beach. It is only a short distance from the beach, the airport, and the many attractions and recreational activities of the city center, and overlooks awe-inspiring scenery. Rooms at the U Magic Palace Eilat HotelThe U Magic Palace Eilat offers 322 guest rooms, including standard rooms, garden rooms, panorama rooms, and palace suites. Each room features a roomy king-size bed, a sofa bed, a luxurious and spacious bathroom, an electric kettle, a coffee and tea set, a hair dryer, a mini-bar, a personal safe, air-conditioning, cable television, a direct-dial phone, and voice mail. Hotel Suites The hotel's palace suites are comprised of two lavishly designed rooms that include a bedroom, a balcony with a breathtaking view of Eilat's marina, a lavish living room, 2 extravagant bathrooms, 2 television sets, an additional balcony with a spacious Jacuzzi, a tanning bed, and other assorted luxuries. Check-In and Check-Out Times Check in starts at 3:00pm, and guests must check out by 11:00am. Meal Times Breakfast is served 7:00am-12:30 pmDinner is served 6:30pm-9:00pm (2 seatings) Additional Indulgences at the U Magic Palace The "Lobby Lounge" - A quiet sitting area in the lobby that serves a rich array of dairy dishes and hot drinks. The "Blue Lagoon" Restaurant - The U Magic Palace's poolside buffet serving a wide variety of grilled meats along with other cool poolside treats. Open daily between 10:00am and 5:00pm.The hotel also offers 24-hour room service. The Fattal Hotel Chain's New Children's Clubs The Fattal chain has recently invested NIS 5 million in the renovation of its children's clubs, and in building new youth clubs for its many family-friendly hotels. Fattal strives to create a rich and satisfying vacation experience for the entire family. In order to fulfill this goal, we have created an exciting world of activities for children of all ages. Our new clubs introduce children to a magical realm, filled with a wealth of developmentally appropriate games designed in a variety of unique styles to appeal to kids of all ages and ability levels. ... more   less 

Additional Information about U Magic Palace

Address: North Beach | PO Box 1781, Eilat 8800, Israel
Region: Israel > Southern District > Eilat
Price Range: $266 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — U Magic Palace 4.5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, Expedia, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your U Magic Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Magic Palace Eilat
Magic Palace Hotel Eilat
Hotel Style:
#2 Romantic Hotel in Eilat
#3 Family Hotel in Eilat
#3 Spa Hotel in Eilat
#3 Luxury Hotel in Eilat
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Questions & Answers

Here's what travellers have asked, with answers from U Magic Palace staff and other travellers.
7 questions
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Moseley, null, United Kingdom
Edinburgh, United Kingdom

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Questions? Get answers from U Magic Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have porches. If you want one make sure to request it. 8th floor at the end was quiet but no view.”
meit, 22 Mar 2017 | Read review
“There is no way to choose a nice room at this hotel”
  • This was in my bed from the prior hotel guest
  • Filthy tub that looks like it hasn't been cleaned in a million years
snay1234, 12 Jan 2017 | Read review
“Take the higher floors”
malraz, 17 Nov 2016 | Read review
“facing the pool views are better”
dannytamimaya, 13 Sep 2016 | Read review
“If you would like to get a room with a balcony, ask for it specifically. Every room X40 (240, 340 etc.) has no balcony and no real view.”
amitgold, 29 Jun 2016 | Read review
5 of 5
Hotels.com
USD 247* /night
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Booking.comUSD 247
Orbitz.comUSD 247
HotelQuicklyUSD 290
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*Disclaimer
Prices are for 1 room, 2 adults
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