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Shangri-La Bosphorus, Istanbul

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Shangri-La Bosphorus, Istanbul
Shangri-La Bosphorus, Istanbul
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697 Reviews from our TripAdvisor Community

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Showing 521: English reviews
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New York City, New York, USA
Reviewed 1 week ago via mobile

Something is very off with this hotel and it is certainly not deserving of 5 stars. The operation top to bottom is just shoddy, the staff while well meaning is woefully inexperienced and half the people seem to have joined a week or two ago. The first night we were recommended a restaurant and the concierge said he would tell...

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Helpful?
1Thank alfredthereviewer
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear alfredthereviewer, Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently. I would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to...

Lisbon District, Portugal
Reviewed 2 weeks ago

It was a quick and really nice stay, Staff, room, food was perfect... I will be back at the Shangri-La Bosphorus Istanbul hotel. Centrally located by the water quiet at night and the hotel staff were fantastic.

Review collected in partnership with shangri-la.com
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Helpful?
Thank jeanm0603
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear jeanm0603, Thank you very much for sharing your comments regarding your stay at Shangri-La Bosphorus, Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay. We truly appreciate your feedback...

Reviewed 3 weeks ago via mobile

Just arrived from a long trip with family for a run away vacation. Didn't feel that warmth of welcoming i heard about , receptionist was very cold in assisting us in answering questions or at early check in. Besides hotel doesn't cater anything for kids... when i have asked about kids play ground they have offered baby sitters. Regretting that...

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Helpful?
Thank Adel A. A
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Adel A. A, Thank you for your review of our property. We are truly sorry about your unpleasant experience. Please accept my sincerest apologies for the service lapses you experienced and be assured that this situation is not indicative of the standards we want to be known for, or strive to provide. Kindly note that your valuable feedback has...

Moscow, Russia
Reviewed 4 weeks ago

It was our first stay in Shangri La Istanbul. we like Shangri La in Asia and use it a lot for our stays in Hong Kong , Manila and other . So we decide to give it a try and did not regret it. The visit was excellent. Location can not be better , we had an amazing suite overlooking...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Burando
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Burando, Thank you very much for sharing your comments regarding your stay at Shangri-La Bosphorus, Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay. We truly appreciate your feedback...

Sudbury, Canada
Reviewed 4 weeks ago via mobile

My husband and I stayed for a few days in this beautiful hotel and very much enjoyed our stay. The lobby is stunning, the room was lovely and both restaurants served wonderful food. Breakfast offered a very large variety of foods from many different cultures. Dinner was excellent and the service was superb. We would definitely recommend this hotel and...

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Helpful?
Thank Diane B
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Diane B, Thank you very much for sharing your comments regarding your stay at Shangri-La Bosphorus, Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay. We truly appreciate your...

Arequipa Region, Peru
Reviewed 27 March 2017

"Shangri-la Bosphorus has warmly welcomed us on our first night in Istanbul. In my years of experience working in the hospitality industry, I have never yet encountered a Shangri-la welcome. There was nothing like it! The staff of the hotel welcomed us like a rock star and showed an utmost hospitality during our stay. Perfection, grace, and elegance at its...

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Helpful?
Thank TwoMonkeysTravel
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear TwoMonkeysTravel, Thank you very much for sharing your comments regarding your stay at Shangri-La Bosphorus, Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay. We truly appreciate your feedback...

Tehran, Iran
Reviewed 19 March 2017 via mobile

That wasn't a five stars there isn't any special room for baby's playing the circulation of our room was terrible there was a terrace in our room but it is danger for baby there is a big hole in fencing ,no baby's bed,no good clean,no varied menu for breakfast,our room had very bad location

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Helpful?
Thank solmaz63
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear solmaz63, Thank you for visiting us and we truly appreciate the time you spent and sharing your comments with us. Feedback such as yours is very valuable and helps us to improve our service and product. I sincerely apologize on behalf of our team for the inconvenience you endured, and assure you that this situation is not indicative of...

Cardiff UK
Reviewed 17 March 2017

Stayed here for 4 nights on a City break. From the moment of check in to check out everything was superb. We were escorted to our room by the duty manager. It was beautifully decorated a great city view overlooking the hotel entrance and beyond. A seating area that consisted of a sofa and couch with a coffee table laden...

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Helpful?
Thank welshtrav
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear welshtrav, Thank you very much for sharing your comments regarding your stay at Shangri-La Bosphorus, Istanbul. It is such an honour to be preferred by valued guests like you and we hope that we were able to provide you the Shangri-La hospitality we are known for. We are delighted that you enjoyed your stay. We truly appreciate your feedback...

Al Jubail, Saudi Arabia
Reviewed 13 March 2017

Thanks sgangti-la team. It was vert nice stay specialy during Match, the food was verg good, the room and servisec an exclent, if I will comeback this hotel will be my first choce, no enough words can discripe my visit

Review collected in partnership with shangri-la.com
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Helpful?
Thank Modhiyani
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Modhiyani, Thank you so much for your feedback. We are very delighted to hear that you enjoyed your overall stay at Shangri-La Bosphorus, Istanbul. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your stay. We hope to welcome you back to the Shangri-La...

Dubai, United Arab Emirates
Reviewed 6 March 2017

Today I, my daughter and our friends in Istanbul had the most lovely brunch in Istanbul at the lovely restaurant IS TOO, Shangri La. The staff was perfect, they had a children play area where a lady kept the kids in our party entertained for hours with art and craft. Special mention to Engen who took care of us throughout...

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Helpful?
Thank Sharmeen K
KronbergP, Genel Müdür at Shangri-La Bosphorus, Istanbul, responded to this review

Dear Sharmeen K, Thank you so much for your feedback. We are very delighted to hear that you enjoyed your Sunday brunch at IST TOO, Shangri-La Bosphorus, Istanbul. We strive to deliver excellent service to each and every one of our guests and we are so happy to know that you enjoyed your time. Kindly note that your lovely comments...

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14/05/2017 15/05/2017
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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Shangri-La Bosphorus, Istanbul is located between the Dolmabahce Palace and the Maritime Museum on the European coast of the Bosphorus Strait - the 30-kilometre stretch of water separating Europe and Asia. Set within the Besiktas district, Istanbul's main shopping and transport hub, the hotel is close to the city's financial district and the Istanbul Convention and Exhibition Centre. The hotel comprises 186 spacious guestrooms including 17 expansive suites, some of the largest rooms in Istanbul city. ... more   less 

Additional Information about Shangri-La Bosphorus, Istanbul

Address: Sinanpasa Mah, Hayrettin Iskelesi Sok, No.1, Besiktas, Istanbul 34353, Turkey
Region: Turkey > Istanbul > Besiktas
Price Range: $254 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Bosphorus, Istanbul 5*
Number of rooms: 186
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Shangri-La Hotels and Resorts, Travelocity, Hotwire, Orbitz, Priceline and HotelQuickly so you can book your Shangri-La Bosphorus, Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#27 Spa Hotel in Istanbul
#36 Romantic Hotel in Istanbul
#52 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Bosphorus, Istanbul staff and other travellers.
12 questions
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Questions? Get answers from Shangri-La Bosphorus, Istanbul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with external views were great”
welshtrav, 17 Mar 2017 | Read review
“Take the rooms that facing the Bosporus ,”
  • my bedroom
  • my bedroom
  • my bedroom
  • my bedroom
  • my bedroom
  • my bedroom
  • my bedroom
  • my room
Tasaber, 3 Jan 2017 | Read review
“Room/suite with bosphorus-view is highly recommended”
heikov631, 19 Oct 2016 | Read review
“A Bosphorous view is worth the extra.”
davidodruaidh, 18 Oct 2016 | Read review
“You must book with Bosphorus views, a waste otherwise.”
PetefromKooralbyn, 30 Jun 2016 | Read review
5 of 5
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USD 263* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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