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Mercure Istanbul City Bosphorus Hotel

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240 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Johor Bahru, Malaysia
Reviewed 15 December 2015

After a very long flight, I checked into this very fine establishment early in the morning. Normally, one expects to be delayed on the check in process as rooms may not yet be available so early in the morning. But not the Plaza! There was absolutely no problem and within three minutes of the check in process, I was in...

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Thank dactrader
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Istanbul
Reviewed 14 November 2015 via mobile

Stayed at hotel for less than 4 hours with my fiancé . Room wasn't well maintained, bathroom was disgusting, not clean at all. Worst part reception rude management and I wasn't returned full amount of money Not guest friendly at all. They cheat you with each guest 150 euros extra to visit you, once guest come to your room security...

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Thank Iulia I
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Tehran, Tehran, Iran
Reviewed 12 November 2015

Good breakfast, Complete gym, Super clean rooms and friendly staff. Indoor pool was a little bit cold for this season. Unfortunately Turkish bath was closed and when I asked spa manager she said you can use it yourself and there's nobody to wash you!

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1Thank Amin B
ThePlazaHotelTR, Halkla İlişkiler Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Reviewed 15 September 2015 via mobile

I just want to say that it was a very good hotel to stay in ..the breakfast was so good everything you wish was there since we are a family it was important for us to have a good brekfast...the hotel rooms were so comfortable and clean ..room service is excellent..the stuff of the hotel were nice and helpful especially...

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Thank Dilnaz T
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Ahmedabad, India
Reviewed 10 September 2015 via mobile

The hotel's slightly old but it's well maintained and the importantly well located. The staff in the restaurant seemed a little uptight and grudgingly served you when you called. Reception staff were nice and gave me a room much earlier than check in time. Rooms are nice, not too big but not Japanese small either. WiFi is good throughout the...

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Thank cbhuta
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Reviewed 9 September 2015 via mobile

Classified as 5 stars but I would rate 4 stars. Nice large rooms, good bed, well equipped minibar, bathroom with extra mirror for shaving, low water pressure. Good breakfast with fresh juice, hot milk, good choice of different food. Friendly service like in most Turkish hotels. Restaurant and shops plus hairdresser on base floor. But the special touch for 5...

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Thank Sts s
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Riyadh, Saudi Arabia
Reviewed 4 September 2015

very lovely hotel very lovely staff very lovely house keeping helpful staff , friendly staff, wonderful location, i really want stay again in hotel; Delicious breakfast; the wether in march is very cold and cloudy

Review collected in partnership with this hotel
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Thank nujud_rashed
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Grassobbio, Italy
Reviewed 28 August 2015

Clean and spacious rooms and equipped breakfast buffet Friendly staff and reasonable rates. Well placed in the city centre with a view to the Bosporous bridge. Pretty good access to nearby restaurants and amusements. Offers airport shuttle.

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Thank lecterit
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

london
Reviewed 31 July 2015

having arrived 2 hours before the check in time, we were first offered beverages and then take to the room even before the check in time. the reception staff was also very helpful to deal with the issue i had with my booking. having stated in few different hotels quiet often, i can deffinetly say it was a good experience...

Review collected in partnership with this hotel
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Thank ilyas00
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

Bengaluru (Bangalore), India
Reviewed 28 July 2015

It was nice pleasure to stay in plaza Good staff nice reception nice welcome very good breakfast if i get one more chance i be glad to stay in the same hotel clean and pleasent enviroment thanx to all

Review collected in partnership with this hotel
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3Thank nikyjewel
TPHISTANBUL, Konuk İlişkileri Müdürü at Mercure Istanbul City Bosphorus Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us at The Plaza Hotel. The plaza Hotel İstanbul Management and General Manager is paying attention so much for the guest satisfaction. All of our guest’s comments whether positive or negative, always assist us to improve the services we provide to our guests, our goal to provide excellent service and feel...

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Istanbul City Bosphorus Hotel

Address: Barbaros Bulvari No 165 - Balmumcu Besiktas, Istanbul, Turkey (Formerly The Plaza Hotel Istanbul)
Region: Turkey > Istanbul > Besiktas
Price Range: $66 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mercure Istanbul City Bosphorus Hotel 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Istanbul Plaza Hotel
Hotel Style:
#159 Spa Hotel in Istanbul
#191 Business Hotel in Istanbul
#309 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Istanbul City Bosphorus Hotel staff and other travellers.
3 questions
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Questions? Get answers from Mercure Istanbul City Bosphorus Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“prefer rooms with view”
 of 5 bubbles serter-bahar, 17 Oct 2016 | Read review
“Ask for a view of the Bosphorus - all rooms are very quiet.”
 of 5 bubbles dactrader, 14 Dec 2015 | Read review
“Higher floors with better view”
 of 5 bubbles AminB_12, 12 Nov 2015 | Read review
“Always ask for non-smoking floor and room!”
 of 5 bubbles SwissJade, 7 Jun 2015 | Read review
“I've been given a room looking on the inner side of the town! unlucky! Other side of the hotel will look towards the Bosphorus!”
 of 5 bubbles Ahmed_Abdelrazek, 26 May 2015 | Read review
5 of 5