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Dedeman Hotel Istanbul

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Dedeman Hotel Istanbul
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652 Reviews from our TripAdvisor Community

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Showing 383: English reviews
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Cairo, Egypt
Reviewed 1 week ago

The location is perfect . Subway is about 10 min walking and there is a big Mall near . But, the rooms in not a 5 star hotel at all it needs an immediate renovation . the breakfast is above average . the staff is helpful and friendly

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Helpful?
1Thank Mohamed I
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we...

Tehran
Reviewed 2 weeks ago via mobile

Good location for non tourism goals, Breakfast was perfect, near very good shopping mall, you have a traffic jam in the afternoon & plan to leave hotel atleast 3hours before your flight you have more than 1 hr trip from here to ataturk, I stayyed here for 2 nights as a business stay & was a good experince

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Helpful?
Thank Abed A
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we...

Perugia, Italy
Reviewed 2 weeks ago

Location: this hotel is not so central. outside there are not lot of restaurants or bar. If you're looking for a central hotel that's not the best choice. A part this, I have to say that my first reservation was for a standard room ( on the third floor). Really old style and not conformable. For a 5 stars hotel...

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Helpful?
Thank Maruzzell
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we...

Leeds, United Kingdom
Reviewed 2 weeks ago

I have been staying at DEDEMAN since 1966 .This hotel in Istanbul is falling into pieces, carpets are soiled and blood marked it definitely is not a 5 star hotel ,the staff are excellent apart from the breakfast room they are appauling and we had to wait 25 minutes for a coffee . The manager was a very nice chap...

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Helpful?
Thank iskender1142
Management response:

Dear Valued Guest, We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every guest's comments very seriously and we can assure...

Reviewed 21 December 2016 via mobile

Hotel located in Beşiktaş area, the hotel is big hotel with the cold ambience of this kind of hotels but has everything you need when you are in Bussiness trip. Good Internet connection , good bed , clean room and good breakfast buffet. It's my first time here but it's a good choice

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Helpful?
Thank Jordi V
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members...

Reviewed 20 December 2016 via mobile

Im really impressed the rooms were so clean, the bathroom also. Everyday was changed everything, the food amazing everithing fresh and many types of food to choose starting from the tradaitional ones to international. The airconditioner was working very good.

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Helpful?
Thank Nadica K
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we...

Birmingham, United Kingdom
Reviewed 20 December 2016 via mobile

We stayed here for two weeks. Pros: - Good amenities - Very friendly and helpful staff, especially Tolga. Probably the best staff I've come across in a hotel in a long time. - Strong wifi on the whole, we had problems with it initially but once we moved floors it was great. Cons: - Strong smell of smoke in the...

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Helpful?
Thank Aliyah84
Management response:

Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Istanbul Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we...

Ankara, Turkey
Reviewed 18 December 2016 via mobile

Staff is friendly and helpful, location is good; BUT, hotel is very old, needs an inclusive revision. They have to change all hotel rooms, designs and furnitures. Breakfast was poor. Not good value for money.

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Helpful?
Thank eatilla
Management response:

Dear Valued Guest, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Istanbul Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We...

Dubai, United Arab Emirates
Reviewed 23 November 2016

The staff was really 5* so I want to start the review stating that. I also wanted to highlight that a manager called Ersin (spelling?) was very helpful and friendly, and was able to solve an issue I had (nothing to do with the hotel). All staff in general was great. Things were not so really 5* (hence my 4...

Review collected in partnership with this hotel
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Helpful?
Thank Benito L
Management response:

Dear Guest, Thank you for your taking the time to post your thoughts and experiences from your visit to Istanbul. It is very rewarding to hear that you recommend our hotel, and I hope that you yourself will return to us one day. Yours sincerely, Ersin Söğütlü Front Office Manager

Cairo, Egypt
Reviewed 17 November 2016 via mobile

The hotel is an average one, yet good hospitality from the staff; starting the receptionists to the bellman to the guards welcoming you on the door. The hotel is located is a good area for business not close to attractions yet Garyattepe station is just a 2 minutes walk down the street so you can take the metro and access...

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Helpful?
Thank Em E
Management response:

Dear Guest, Thank you for your taking the time to post your thoughts and experiences from your visit to Istanbul. It is very rewarding to hear that you recommend our hotel, and I hope that you yourself will return to us one day. Yours sincerely, Ersin Söğütlü Front Office Manager

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Staying in Besiktas

Neighbourhood Profile
Besiktas
In Besiktas, skyscrapers compete with palaces for space in an upscale vista replete with hilly green parkland filling in the margins. Step into this rather wealthy neighbourhood and discover a rich mix of opportunities to shop, dine, and be entertained. For folks in search of urban buzz, not to mention a constant reminder of just how important Istanbul’s waterways are to its rich history, there's the frenetic Besiktas ferry terminal or the city’s most vibrant fish market to explore. For a timeout of metropolitan proportions, head to the bucolic Yildiz Park or the chic Bosphorus-side fishing village of Ortakoy. Attractions such as the grandiose Dolmabahce Palace and a bevy of other stately residences await admiration. To be sure, this large and not overly touristy swath of Istanbul yields plenty of pleasure for all.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Dedeman Hotel Istanbul

Address: Yildiz Posta Caddesi, 50 | Gayrettepe, Istanbul 34394, Turkey
Region: Turkey > Istanbul > Besiktas
Price Range: $48 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dedeman Hotel Istanbul 5*
Number of rooms: 325
Reservation Options:
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Also Known As:
Istanbul Dedeman Hotel
Dedeman Istanbul
Hotel Style:
#127 Spa Hotel in Istanbul
#252 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Dedeman Hotel Istanbul staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Dedeman Hotel Istanbul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay”
 of 5 bubbles iskender1142, 7 Feb 2017 | Read review
“no much difference”
 of 5 bubbles DrAJG, 17 Oct 2016 | Read review
“refurbished rooms, if available”
 of 5 bubbles Orbito, 12 May 2016 | Read review
“Rooms in the higher floors have a great view.”
 of 5 bubbles Kanyon_da, 28 Mar 2016 | Read review
“I think higher corner rooms have better views...”
 of 5 bubbles KateNM1205, 8 Mar 2016 | Read review
5 of 5