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Sura Design Hotel & Suites

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#116 of 1,106 Hotels in Istanbul
Certificate of Excellence
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Sura Design Hotel & Suites
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868 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Reviewed 1 week ago via mobile

Our room was a double on the 4th floor. Good size, clean and quiet. Hotel staff friendly and helpful. Beautiful design. Best location, only minutes from Aya Sofia and Blue Mosque. Many restaurants and caffe's close by. Minutes from tram station.

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Helpful?
Thank Disa S
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Disa S, Thank you so much for your beautiful details review . We are very happy to hear that you enjoyed your stay in each of our servises. We hope to have oportunity to see you and your family again, in our hotel! Sincerely , CRM Department Sura Desing Hotel &Spa guestcare@surahotels.com

Reviewed 2 weeks ago via mobile

From the moment we arrived to the moment we left, we had exceptional service! The rooms were clean and spotless. We had Mrs Aisha who gave us personal service and a friendly smile. The breakfast was outstanding and beautifully presented. The staff made you feel special and had a smile on their face every morning. I celebrated my birthday while...

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Helpful?
Thank Rhonda O
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Rhonda O, Name of all personel ,we want to thank you for your commen. Our customer opinion are very important for us.We are glad that you choose to celebrate with us your special day (as a Birthday)!Feeling happy that you really liked it.Each guest is special for us. We will be always disponibile , to complet the wishes of...

Fremont
Reviewed 2 weeks ago

We visited Istanbul for the 1st time this year and with the political unrest were a bit hesitant and skeptical about our trip. We braved it and came anyway. Upon arrival we were pleasantly surprised by the cordiality and accommodating nature of the staff. The rooms were really nice and clean and the mirrors and glass work all around certainly...

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Helpful?
Thank Max M
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Max M Name of all personel, we want to thank you for your commen. Our customer opinion are very important for us.We are glad to hear that in all your trip detail and the time that you pass in our hotel was everything ok!Feeling happy that you really liked it.Each guest is special for us. We will be always...

Reviewed 3 weeks ago

Special thanks to Ms. Asli, she gave us wonderful assistance in booking our room. Mr. Dogan Sahin was extremely helpful and friendly in whatever query we took to him. He is a google master and would give you an excellent advice whatever you ask him about. Mr. Mehmet was very friendly and cooperative. Overall the staff will make you feel...

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Helpful?
Thank Haider A
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Haider, First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectatins. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again...

Reviewed 4 weeks ago via mobile

Hospitality was excellent. Hotel staff was very helpful and best at their service especially Ms.Asli. Breakfast buffet in Sura Design hotel was superb with Turkish delight. Best location-in heart of Istanbul. Very close to major tourist attraction like blue mosque,Topkapi palace , Hagia Sofia,grand bazaar, spice bazaar and tram stop. Loads of restaurants in the area and was relatively quiet...

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Helpful?
Thank Rahul990
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Rahul, First of all we would like to thank you very much for your extensive review of our hotel and we are very pleased that we could meet all of your expectatins. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again...

Slovenia
Reviewed 4 weeks ago

Last year we been in this hotel fist time and we were more than pleased. They take care of every detail that you feel comfortable. This year we stay in this hotel and the feeling was as we come to some old friends and they were weary happy to see us. This year we stay for 9 days it was...

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Helpful?
1Thank Melisa B
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Melisa, First of all we would like to thank you very much for your extensive review of our hotel and for your feedback. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again in our hotel. Best Regards CRM Department Sura Desing...

Auckland Region, New Zealand
Reviewed 4 November 2016 via mobile

To explore Istanbul you could not find a better location. Most of the big sites are within a five minute walk. The staff were great and the breakfast absolutely stunning. We would highly recommend. The picture shows one of the many stray dogs in Istanbul that seem very well cared for!

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Thank rendomorph
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Rendomorph, First of all we would like to thank you very much for your extensive review of our hotel and for your feedback. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again in our hotel. Best Regards, CRM Department Sura Desing...

Marrakech, Morocco
Reviewed 4 November 2016

We had a very nice stay in this beautiful hotel. We had a room on Amber floor ( 1st floor). Breakfast buffet in Sura Hotel was included and superb. Unfortunately when we packed our suitcases on our last night we discovered the theft of a watch my wife had bought the first day. It can only have been someone from...

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Thank ORIENTEXPLORER
Pietermaritzburg, South Africa
Reviewed 1 November 2016

Excellent location. Beautiful setting/ambience. Hospitality was excellent especially team leader Caner. spar experience was beyond our expectation. - fun and value for money. Breakfast was very good but can do with varied cuisine. Rooms are more spacious at Sura Hagia Sophia.

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Helpful?
Thank omarfaroukj
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Omarfaroukj, First of all we would like to thank you very much for your extensive review of our hotel and for your feedback. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again in our hotel. Best Regards, CRM Department Sura Desing...

Reviewed 28 October 2016 via mobile

Amazing hotel and staff were helpful especially Goliana.I strongly recommend this hotel for every one. Breakfast was really very.Located at the heart of Istanbul. I would like to thank everybody works at this hotel

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Helpful?
Thank Mohammad A
Sura Hotel Y, CRM SPECIALIST at Sura Design Hotel & Suites, responded to this review

Dear Mohammad, First of all we would like to thank you very much for your extensive review of our hotel and for your feedback. In regards to your praise for the excellent service you received, this pleased our staff very much and so we are looking forward to welcoming you again in our hotel. Best Regards, CRM Department Sura Desing...

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Sura Hotel is located in the Sultanahmet district,which still protects their authentic historical beauty all through the challenging years.The 60 innovative designed rooms and suites,welcomes you with the latest features in comfort and style for our guest's. Each place reflects fresh and contemporary style.This pure luxury hotel allows its guests a chance to discover the glorious historical places such as Topkapi Palace,Blue Mosque, Hagia Sophia and Grand Bazaar ... more   less 

Additional Information about Sura Design Hotel & Suites

Address: Divanyolu Cad. Alemdar Mah. Ticarethane Sok. No:45, Istanbul 34122, Turkey
Region: Turkey > Istanbul > Sultanahmet
Price Range: $96 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sura Design Hotel & Suites 5*
Number of rooms: 60
Reservation Options:
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Hotel Style:
#82 Luxury Hotel in Istanbul
#103 Family Hotel in Istanbul
#111 Romantic Hotel in Istanbul
#148 Business Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Sura Design Hotel & Suites staff and other travellers.
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Questions? Get answers from Sura Design Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Luxury hotel for mid-range prices. So all in all - great value for money.”
 of 5 bubbles 649MaxM649, 20 Nov 2016 | Read review
“if you travel with children you choose connected two rooms. For the better sight choose 3 or 4 floor.”
 of 5 bubbles melisab201, 11 Nov 2016 | Read review
“Rooms - value for money”
 of 5 bubbles omarfaroukj, 31 Oct 2016 | Read review
“Any room is good”
 of 5 bubbles shafazi, 20 Oct 2016 | Read review
“Get the Penthouse room!”
 of 5 bubbles Ximenalin, 26 Jun 2016 | Read review
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