I stayed in the hotel for one and a half days, and I booked a non-smoking room, and I got a room with a terrible smoke smell. I have approached the receptionist three times with no hope! Such a thing can not be accepted from a 5 stars hotel.
We were there for the spa me and couple friends. It was for 70 tl peeling and soap 🧼 massage. Everything was not bad only the woman who’s working there are so impolite they don’t say hi they are not friendly or smiley face.
The workers that you will never feel safe with, I'll not talk much but I'll tell you go sleep outside in the open over staying 1 hour in that horrible place. After losing $7000 in their hotel (we got reassured its lost there on cameras) they acted like they don't know anything…
What is the most important thing in a hotel? Of course the room. I stayed in the hotel in the night of 17.12.2018. Room temperature was constantly 28 degrees, even the heater was switched off. When i complained about that, they told me that there is no other option available…
I checked into the hotel post midnight. I had forgotten my phone in the cab that dropped me. The hotel staff, especially Miss Duygu went out of their way to help me get it back. The spa and healthcare services offered by the hotel are better than most hotels in Istanbul. If you…
"Dont stay in winter, constant room temperature of 28 degrees, even the heater is off. Cooler not available in winter."
"Rooms not facing the sea and road are more quiet."
"The rooms facing the sea get too much sun."
"Seaside has the best views"
"book a sea view room. Very nice when you open the curtains in the morning."