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Sheraton Istanbul Atakoy Hotel

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Sheraton Istanbul Atakoy Hotel
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543 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Reviewed 1 June 2014 via mobile

60 TL for breakfast (21 €), ok is high, the breakfast is nothing special. 15 € Internet charge/day - a good five star Hotel will it offer. Laundry, just an example, 10 € for washing and ironing a shirt and I didn't get it back at the same day. Surrounding of the Hotel and even the Ramp to the main...

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Helpful?
Thank Oliver D
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; First of all thank you for choosing Sheraton Istanbul Atakoy Hotel. We also would like to thank you for your comments that we received through Tripadvisor and please be assured that the management has been informed about your experience. In this case please accept our apologies for the inconvenience which was about internet and breakfast charges. We...

Plymouth, United Kingdom
Reviewed 31 May 2014

We had two nights here, in a room on the 19th floor, overlooking the pool, the marina and the sea. The room was excellent, with plenty of space and comfort. If I have a complaint, it was that water from the shower seemed to find its way to parts of the bathroom that were not meant to be 'wet' areas....

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Helpful?
Thank DPJP
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us...

Dubai, United Arab Emirates
Reviewed 23 May 2014

Dear all, Well for starters the staff at the reception could be more friendly and hospitable. After all this is called hospitality business. They are also not helpful so helpful or informed about what is available in Istanbul. I was trying to find out where to go for a drink. What was the in place in Istanbul. No one could...

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Helpful?
Thank Shentooo
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that, we are grateful for every comment that we receive from our guests only through your remarks we can see where we are and above all where we can improve, so that we are...

London, United Kingdom
Reviewed 21 May 2014

Firstly, this is probably the gloomiest Sheraton I've stayed at. The staff barely spoke English and SPG Plat status was hardly recognised. Rooms are OK, but the first room I was given smelled of faeces - and I actually had to argue with the hotel staff to convince them of this. Lounge doesn't provide food - apart from during happy...

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Helpful?
Thank DaineseManMTS
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; First of all thank you for choosing Sheraton Istanbul Atakoy Hotel and for your feedback. We would like to thank you for your comments that we received through Tripadvisor, please be assured that the management has been informed about your experience with us. In this case please do accept our apologies for this inconvenience and thank you...

Rugby, United Kingdom
Reviewed 17 May 2014

Stopped here on business and have been slightly disappointed with this hotel. Staff are friendly, helpful and generally quick The food is good to excellent Rooms are okay although the sound proofing is very poor, I. Could here the music and party going on in the bar and I was on the third floor! House keeping, changing towels and refreshing...

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Helpful?
Thank Skelksplinter
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest; We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel and we much appreciate that you informed us about our missing points. We do apologize for the inconvenience and please be assured that our management has been already informed about your comments. We hope that we will have...

Fyvie, United Kingdom
Reviewed 5 May 2014

From the moment we arrived weary and desperate for somewhere to just chill, these guys made us feel so welcome. Rooms were beautiful, breakfast was a gourmet feast and they were so helpful.My seven year old granddaughter was with us and they indulged her in free sweets and hand made cookies,which were rather good

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Helpful?
Thank marjory1935
Sheraton Atakoy H, Guest Relations at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us...

Frankfurt
Reviewed 25 April 2014

Giving this hotel a two star rating is tough because there are some things which are not bad and the staff are quite friendly but a two it is for the following reasons: 1. The check in process is glacially slow. Having already queued for 90 minutes to get through the airport, another 15 minutes queuing to check in was...

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Helpful?
Thank Cap_Scarlet
Sheraton Atakoy H, GR at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, First of all thank you for choosing Sheraton Istanbul Atakoy Hotel and for your feedback. We also would like to thank you for your comments that we received through Tripadvisor and please be assured that the management has been informed about your experience with our service. In this case please accept our apologies for this inconvenience and...

New York City, New York
Reviewed 17 April 2014

I have absolutely enjoyed my staying in sheraton. There are shuttles to airport and to old city which was quite good. I loved the view and the recreational place of garden. After a tiring bigcity life ı had a perfect sleep on 'sweet sleepper bed.' I will certainly stay in there for my next travel to beautiful Istanbul.

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Helpful?
Thank TomColdwell
Sheraton Atakoy H, GR at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, We would like to thank you for your kind interest that you have shown to Sheraton Istanbul Atakoy Hotel. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us...

Istanbul
Reviewed 16 April 2014

Hotel is near by the Ataturk airport why I always stay however I try to avoid from staying. Sheraton name does not deserve this hotel when I count the check in/out process of the hotel. The building and the room quality is good. The chain name makes the hotel the sell the rooms I believe, the hospitality is a real...

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Helpful?
Thank Haluk B
Sheraton Atakoy H, GR at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, First of all thank you for choosing Sheraton Istanbul Atakoy Hotel and for your feedback. We also would like to thank you for your comments that we received through Tripadvisor and please be assured that the management has been informed about your experience with our hospitality. In this case please accept our apologies if we caused an...

New York City, New York
Reviewed 7 April 2014 via mobile

I stayed in this hotel with my friends in March. It's so close to AirPort and there is a free shuttle. It has located seaside so if you stay here, you will have a good opportunity to travel around. Employees are helpful and hotel is comfortable. I am looking forward to stay there again soon

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Helpful?
Thank Danielkri
Sheraton Atakoy H, GR at Sheraton Istanbul Atakoy Hotel, responded to this review

Dear Valued Guest, First of all thank you for choosing us. Please kindly be informed that your comments are very important for us to see where we are and how to improve ourselves. We are more than happy to hear that you have had a pleasant stay with us and you were satisfied with the quality of our property. We...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Feel welcomed by distinguished comfort and an ideal location on the shores of the Sea of Marmar. The Sheraton Istanbul Ataköy Hotel is positioned immediately alongside Ataköy Marina and the sea bus terminal, and just 8 minutes from Ataturk Airport. Just 10 minutes from Sultanahmetth, the cultural and tourism highlight of Istanbul, and 20 minutes from historic Taksim Square, we offer easy access to the area’s most popular attractions. Plus, we’re a short stroll to major shopping malls such as Galleria, Carousel, Capacity, and Town Center, and offer convenient transportation options to major centers and fairgrounds including the Istanbul Performance Center, CNR and TUYAP. ... more   less 

Additional Information about Sheraton Istanbul Atakoy Hotel

Address: Sahilyolu Cad | Atakoy, Istanbul 34158, Turkey
Region: Turkey > Istanbul
Price Range: $135 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Istanbul Atakoy Hotel 5*
Number of rooms: 285
Reservation Options:
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Hotel Style:
#191 Luxury Hotel in Istanbul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Istanbul Atakoy Hotel staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Istanbul Atakoy Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms with sea view, the view is amazing especially on a sunny morning”
 of 5 bubbles gjergjih2016, 21 Feb 2017 | Read review
“Sea view rooms are nice, however, all rooms are good”
 of 5 bubbles 948khalida, 2 Feb 2017 | Read review
“Go for a high floor for the better view over the water.”
 of 5 bubbles NapGuy, 10 Nov 2016 | Read review
“A great place to stay outside the City Centre. Large Mall across the street.”
 of 5 bubbles RayB48, 4 Nov 2016 | Read review
“Get a seaview great views across the Sea of Marmara. Club room, pays for itself just with breakfast and the free drinks.”
  • Work area
  • Club room
 of 5 bubbles tap6699, 28 Jun 2016 | Read review
5 of 5