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City Palace Hotel

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City Palace Hotel
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180 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Dubai, United Arab Emirates
Reviewed 2 weeks ago

I lived in the hotel for three days from the date of October 10, 2016. Narrow rooms + Old Furniture + blankets unclean + bad service + poor breakfast + high price + housing would not recommend this hotel.

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Helpful?
Thank saleh a
Singapore, Singapore
Reviewed 3 weeks ago

Professional hotel staff, providing good service. Good English speaking. Hotel well located, very central. Clean room. Recommend to avoid breakfast and food in general including room service. Better eating outside.

Review collected in partnership with this hotel
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Helpful?
Thank Pierre K
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Pierre K, First of all, I would like to thank you for choosing the City Palace Tashkent for your recent stay. I am grateful for the review you have shared in trip Advisor regarding your stay in our hotel. It is pleasure for hotel management to know that you have satisfied with professionalism of our associates and it is...

London
Reviewed 15 January 2017

This is a big hotel but was hardly occupiued during our stay. However the staff were incrediby helpful and friendly, the food was always better than we expected and things worked well. The rooms did have economical lighting, which made the a bit gloomy and hard to read in. But they are comfortable.

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1Thank Tosher99
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Tosher99, First of all, I would like to thank you for choosing City Palace Tashkent for your last stay in Tashkent, Uzbekistan. Secondly, I thank you for your time you have spent to share your comments and suggestions on TripAdvisor. Your positive comments will be shared amongst management and associates as a result of all our efforts in delivering...

Hyderabad, India
Reviewed 20 November 2016 via mobile

Visited Tashkent and stayed in above hotel this hotel ma8n revenue is from Indian Tourist however they are not maintining the standards of 5 star there are no proper locks in main door or washrooms you just can't use secure lock from inside there is no lock to wash room from inside bathtub and washbasin does not have stopper as...

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1Thank pawanlakhotia
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Guest, I am grateful for the review you have shared in TripAdvisor regarding your stay in City Palace Tashkent. Thank you for highlighting to us the challenges you have experienced during your stay, rest assured, we have taken into account your comments and we will address them accordingly. While I realize that we can not undo the experience that...

Navi Mumbai, India
Reviewed 3 November 2016

when i first entered hotel city palace the first thing that attracted my attention was the splurging and gushing water fountain outside the hotel,the cool breeze and lovely crowd!!! i sat for five minutes near the fountain feeling refreshed and so relaxed... once u check into ur room and look outside u see the grand hyatt in all its splendour...

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1Thank LifesUnique
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at the City Palace Hotel Tashkent. I am delighted that you found aspects of your stay to be enjoyable. I refer to your positive comments your overall experience. We are committed to making our guests stay with us memorable one and I thank you for your feedback. I am looking forward to...

Rushden
Reviewed 30 October 2016

This is an excellent ex-Sheraton hotel in the city centre close to all amenities. It can not be faulted except that like many high rise hotels the windows do not and can not be opened, They can get hot and the a/c can't cope. It is everything that you would expect from a 5* hotel in most cities in the...

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1Thank jimbells
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at the City Palace Hotel Tashkent. I am delighted that you found aspects of your experience to be enjoyable. In spite of some design features of building which are not in our heands to change - windows can not be open and one way ventilation system, which runs either hot or cold...

Gujarat
Reviewed 27 October 2016

Its my business visit. Its a very nice and well maintain hotel. Friendly staff and good food options. I face problem with my room bathroom. But they change it fast... Its a old property but good. Hope to stay again...

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1Thank FastTreck
Anton K, Front Office Manager at City Palace Hotel, responded to this review

Dear Guest, Thank you for choosing to stay at the City Palace Hotel Tashkent. I am delighted that you have found aspects of your stay experience to be enjoyable and in spite of the issue with bathroom was handled effectively by our associates I refer to your positive comments your overall experience. We are committed to making our guests stay...

New Delhi, India
Reviewed 15 October 2016 via mobile

The hotel from outside looks pretty good but is overshadowed by the Hyatt next door. Check in was fast though we were in a group. The rooms were pretty clean. But there is literally no response from room service even though the reception connects you immediately. We have an empty mini fridge( no problem there) but no safe. Our friends...

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Thank neelakshib2016
Lara, Australia
Reviewed 5 October 2016

We found the hotel, to be reasonable and in a good location, the wifi worked well for us, our room was very good and comfortable bed. others in our group had not so good rooms with carpet burns and smelling of smoke.The floors higher up appeared to be better. Breakfast was average. friendly staff very helpful.

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Thank Ronald A
Malaysia
Reviewed 3 October 2016 via mobile

A nice and cosy hotel for a good rest after a long flight and custom clearance. We reached the hotel late at night and went to bed straight away for a fresh brand new day in Uzbekistan. The hotel is in front a huge junction with 10 lanes on all 4 corners! Surprisingly it didn't bother us a bit, we...

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Thank Salina U

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about City Palace Hotel

Address: Amir Temur St., 15, Tashkent 100000, Uzbekistan (Formerly Markaziy Hotel)
Region: Uzbekistan > Tashkent Province > Tashkent
Price Range: $129 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — City Palace Hotel 5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Markaziy Hotel Tashkent
Hotel Style:
#7 Luxury Hotel in Tashkent
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Questions & Answers

Here's what travellers have asked, with answers from City Palace Hotel staff and other travellers.
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Questions? Get answers from City Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select City view room”
 of 5 bubbles FastTreck, 26 Oct 2016 | Read review
“Have no preference - my room was good enough”
 of 5 bubbles Gessen58_58, 29 Aug 2016 | Read review
“Look for Wyndham, Ramada then compare”
 of 5 bubbles pankajgarg1966, 15 Aug 2016 | Read review
“Rooms are quiet but the ones fronting the garden are certainly better...”
 of 5 bubbles incahueca, 5 Aug 2016 | Read review
“choose an upper floor”
 of 5 bubbles corinab346, 26 Apr 2016 | Read review
5 of 5