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Dushanbe Serena Hotel

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Traveller (82)
Room & Suite (26)
Dining (12)
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Overview
  • Excellent70%
  • Very good25%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)
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232 results
Traveller rating
167
56
7
1
1
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167
56
7
1
1
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All reviewsrooftop poolbreakfast buffetmemorable experienceplace to staylocation is excellentenjoyed my staynice hotelwalking distancestaff members arerudaki streetroom servicecentral asiafriendly and helpful staffpleasant stayhotel is locatedlong tripthe hotel staff
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1 - 5 of 232 reviews
Reviewed 19 March 2018

I've stayed at this hotel around 10 times through the last 5 years, since this hotel was opened. Amazing oriental touch all around you. The staff members are well trained, very polite and helpful. I consider this hotel to be the best in DushanbeMore

Thank Nedal H
Response from Philippe D, General Manager at Dushanbe Serena HotelResponded 4 weeks ago

Dear Nedal H, Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing...More

Reviewed 17 February 2018

This is a follow-up review. I spent a month living in this hotel. Staff is friendly and helpful, hotel rooms are clean and spacious, and food is delicious. After departure, I've discovered that I had forgotten an item in Dushanbe. I contacted the manager, asking...More

Thank Karen A
Response from Philippe D, General Manager at Dushanbe Serena HotelResponded 22 February 2018

Dear Karen A, You are welcome we remain at your service any time as long as we can. Happy to know that you finally received the forgotten item. Best regards

Reviewed 13 February 2018

everythiong was perfet. Clean a relaxing hotel. Employees reaaly efficent.The position of hte hotel is perfect, really close to downtown. nice accomododation for everything. i sugget, if you have to stay in Dushanbe, to use thi hotel without any doubtMore

Review collected in partnership with this hotel
Thank Gianniroma1966
Response from Philippe D, General Manager at Dushanbe Serena HotelResponded 14 February 2018

Dear Gianniroma1966 Thank you for taking the time to comment your stay at Dushanbe Serena. Your feedback is essential in our effort to improve our service standards. Your comments have been shared with the appropriate departments. Please feel free to contact me directly and it...More

Reviewed 12 February 2018

Nice location, strong security. Good service and friendly staff. Decent food and appropriate comfort level elsewhere. Nothing to say on swimming pool due to winter season (outdoor) and outside facilities. All minor problems (transfer - it was not the hotel-provided) were solved quickly and efficiently....More

Review collected in partnership with this hotel
Thank vladimirss2018
Response from Philippe D, General Manager at Dushanbe Serena HotelResponded 14 February 2018

Dear vladimirss2018 Thank you commenting your stay at Dushanbe Serena. Your feedback is essential in our effort to improve our service standards. I apologize for the minor issues you had to face. Your comments will be shared with the appropriate departments so that they may...More

Reviewed 12 February 2018

I have stayed at Serena Hotel several times by now and will definately stay there in my net trip to Dushanbe. The hotel is located in a very comfortable location in Dushanbe, the service is great, very good value for money and you simply feel...More

Review collected in partnership with this hotel
Thank kishvara2017
Response from Philippe D, General Manager at Dushanbe Serena HotelResponded 14 February 2018

Dear kishvara2017., Thank you for taking the time to comment your stay. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 170 - USD 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Dushanbe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
USD 170 - USD 280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Dushanbe
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (82)
Room & Suite (26)
Dining (12)
Questions & Answers
Ask a question
Afrah A
16 December 2017|
Answer
Response from Philippe D | Property representative |
Thank you for contacting us. Please feel free to contact our Maisha Supervisor or our reservation department They will assist you if you have any questions or concerns. They can provide you with vouchers should you need... More
0
Votes
bitcorp
7 April 2017|
Answer
Response from Philippe D | Property representative |
Dear Bitcorp, Dushanbe Serena Hotel provides individual Airport pick up or Drop-off. It should be booked prior arrival while making your reservation. Best regards P.Ducler
0
Votes
Bigsmoke69
3 January 2017|
Answer
Response from Philippe D | Property representative |
Dear Debbie, Thank you for your interest towards Dushanbe Serena Hotel. Unfortunately we do close our swimming pool from November till April as we have not yet a dedicated heating system Best regards Philippe Ducler
1
Vote
Room Tips
"The rooms at the back have a much nicer view! They gave me a room in front! :("
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"The rooms with a view of the ,ountains are lovely"
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"Corner rooms have a bit more room with kitchen, living room, and separate bedroom."
Read review
"upper floors for best views"
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