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Colombo City Hotel

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Colombo City Hotel
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307 Reviews from our TripAdvisor Community

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Showing 242: English reviews
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Reviewed 2 weeks ago

The hotel is in the center of the Colombo... next to the Tap House and the WTC. 5 minutes walk to the Galle Road to see the beach. Cozy room with cleaned bathrooms. Friendly staff. Request for a room in the front side of the hotel, you can enjoy the view at night. Wifi is working smoothly. If you are...

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Helpful?
Thank Dhanuka R
cmb_cityhotels, Owner at Colombo City Hotel, responded to this review

Dear Guest, Thank you for the review. we are glad that you enjoyed your stay with us and we look forward to hosting you or your friends & family when ever they visit Colombo The Management Team

Preston, United Kingdom
Reviewed 18 January 2017 via mobile

The room itself was ok at the hotel. It was a bit tired and rundown for the price but good location. Unfortunately, we went to the roof top restaurant which ruined our experience. We waited half an hour to get served and then a full hour for our food. (We had only ordered snacks, cheese on toast). The food was...

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Helpful?
Thank Laurs K
cmb_cityhotels, Owner at Colombo City Hotel, responded to this review

Dear Guest, We refer to your review and is very disturbed to have a review such as yours as we have good comments of the restaurant and the staff. The manager is very courteous to the Guests and we cannot understand whether he actually said what you say, as we find that he is normally very good and has an...

Helsinki, Finland
Reviewed 16 January 2017

Hotel is just next to Old Dutch Hospital and WTC. Few mins walk to Galle Road to watch sunsets. Room was good standard, good wifi, average breakfast an service. We stayed just one night so bit limited reviews, our room #207 did not have any view - open window and you can touch wall of next building. In the other...

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Helpful?
Thank delfiini
cmb_cityhotels, Manager at Colombo City Hotel, responded to this review

Dear Guest, Thank you for your review. The noise was probably from the music from the roof top restaurant if it was on a Friday night. However if guests do inform the date of their stay and time we can positively respond and also take remedial action The Management Team

Colombo, Sri Lanka
Reviewed 13 January 2017 via mobile

This hotel it is not one of the most cleanest hotels. The first impresión from outside it is alright. Location is very good. It is near good restaurants. Also within the vicinity are lots of much better and well known hotels. Colombo City hotel it is not a well kept hotel . It needs lots more love and care... People...

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Thank snb26run
Reviewed 6 January 2017

First time at Srilanka, first hotel that we stepped in Srilanka. First impression I get is when I walked in the room corridor, there is this bed left out there next to my room, I thought they were probably cleaning up the room, but no the bed is still there until we checked out, and probably is still there. I...

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Helpful?
1Thank Csna70
cmb_cityhotels, Manager at Colombo City Hotel, responded to this review

Dear Guest, We wish to inform you that we do have mosquito repellers with us and is provided ON REQUEST. The reason we do so is that some guests are allergic to it and do not want it. As we wish to take remedial action, we will be glad if you could let us know your exact date of stay...

Reviewed 3 January 2017

The rooms, while basic, are fine for a traveller in transit who seeks to spend a day or two exploring Colombo. However, the rooms smell like cigarette smoke and are very noisy at night (street noise) and in the early morning (prayer chants). The biggest problem with this hotel is that it is filthy: the reception area is dirty, the...

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Helpful?
1Thank Angelica G
cmb_cityhotels, Owner at Colombo City Hotel, responded to this review

Dear Guest, We refer to your review and is most perturbed at your experience. We have sent you a message through trip advisor requesting for your date of stay and the name you have checked in to our hotel. We have built up a good relationship and some staff undo most of the good work we have done by their...

Leeds, United Kingdom
Reviewed 2 January 2017

The hotel offers comfortable air conditioned accommodation with modern bathrooms and good lifts in a fine period building. For the car enthusiast there is an Austin Seven Chummy parked at the entrance in very good fettle.

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Helpful?
Thank ax60
cmb_cityhotels, Owner at Colombo City Hotel, responded to this review

Dear Sir, Thank you for your review. Much appreciated. We would be glad to welcome you back once again offering VIP services. The Management Team

Colombo, Sri Lanka
Reviewed 1 January 2017

Very bad service food wasn't good at all...Staff seems completely lost and there was this Gentleman called a Manager i have no idea what he was doing as he made a big drama in the entrance.I don't about the stay but im 100% confident to tell never to use their restaurant.

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Thank Sachi91
Chennai
Reviewed 31 December 2016 via mobile

The location is convenient and the staff friendly. However, the rooms are small. The ones we were in (us as well as other rooms where friends stayed), all had a bad smell. A mix of cigarette smoke for sure, but quite bad. The breakfast spread was very sparse (and stale). Only if you must.

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Helpful?
Thank ShekarTalkies
cmb_cityhotels, General Manager at Colombo City Hotel, responded to this review

Dear Guests, Thank you for your review. At check in time had you requested for NON SMOKING rooms the receptionist would have helped you, however as it was peak time we may not have had this type of rooms on the day you checked in. We are sorry about the breakfast, and a bit concerned, as most guests have liked...

Bengaluru, India
Reviewed 23 December 2016

Me and my husband stayed the last night of our 2nd part of honeymoon in Srilanka. After coming from Maldives to Srilanka everyone said that we will hate Srilanka. But we really hated Kandy because of the people there, the way the charge the tourists like anything without reason. Bentota took our hearts away will again visit that place and...

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Helpful?
Thank Sayoni89
cmb_cityhotels, Owner at Colombo City Hotel, responded to this review

Dear guest, Thank you for your review. we are sorry to hear that you were not happy with the staff, but please rest assured that we DO NOT discriminate our guests because of the nationality. If you could be more specific we could certainly inquire into your complaint. The Management Team

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Colombo City Hotel is located in the heart of Colombo right opposite to the World Trade Center Twin Towers and the old Dutch Hospital,now converted to a modern shopping complex which is a world heritage site, it is also walking distance from the old parliament. A short stroll from the hotel and you will find your self amidst historic buildings and the Colombo port. This is the ideal location for business travelers and people who want a taste of the metropolitan. With 51 rooms and a wonderful rooftop restaurant/bar offering value for money food, beverages & sprites. This hotel is star classified by the tourist board and is offering affordable accommodation at the best location in the City of Colombo and is a great choice for most travelers. ... more   less 

Additional Information about Colombo City Hotel

Address: 33 Canal Row | Fort Colombo 01, Colombo 00100, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $90 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Colombo City Hotel 3*
Number of rooms: 51
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Questions & Answers

Here's what travellers have asked, with answers from Colombo City Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View is only the front Uniworld that it..No other views they hav”
 of 5 bubbles Sayoni89, 22 Dec 2016 | Read review
“very close to the beach”
 of 5 bubbles sunnyap2016, 8 Dec 2016 | Read review
“front rooms have balconies with a view”
 of 5 bubbles santoshravindran, 18 Oct 2016 | Read review
“Excellent Location”
 of 5 bubbles naomisuresh, 26 Jul 2016 | Read review
“Try to get a room at higher floor and road facing. If you want total peace ..then go for room on back side.”
 of 5 bubbles kedar2015, 15 Jul 2016 | Read review
5 of 5