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Cinnamon Grand Colombo

TripAdvisorUSD 153*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 287*
USD 153*
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USD 163*
USD 163*
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Cinnamon Grand Colombo
Cinnamon Grand Colombo
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3,373 Reviews from our TripAdvisor Community

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Showing 3,096: English reviews
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Reviewed yesterday NEWvia mobile

I have stayed 3 times in this hotel over the last 3 years and I can safely say the hotel is losing ground in terms of service. The check in and check out time feels like is endless and the rooms are in need of serious restoration. Breakfast is still good and there is a great gym and spa facility...

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Helpful?
Thank Stelios_777
Melsiripura
Reviewed 4 days ago NEW

As a habitual customer of Sunday Brunch at the Taprobane restaurant, I love recommending the quality and choice of food on offer to family and friends and regularly invite guests to join us for the experience. If you are looking for best value for money, a totally amazing array of delicious food, friendly staff and generous glasses of a champagne...

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Helpful?
Thank Karen W
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is indeed all ours in having you dine with us at the Taprobane on a Sunday and we are delighted to know that you enjoyed ours cuisine and the generously offered champagne. Thank you for your wonderful commendation of our associates. Your kind words will be shared with...

Berlin, Germany
Reviewed 4 days ago NEWvia mobile

The Cinnamon Grand must have had its glorious times a while ago - the rooms are spacious, but you see the years - light switches dot work, reading lights at the bed dont work either - the air conditioning only knows on/off. The shower cabin spills the water into the bathroom so you're standing on the wet floor. What's even...

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Helpful?
2Thank Senaj L
Management response:

Thank you for your review of Cinnamon Grand Colombo. Please accept our sincere apologies for the inconvenience and discomfort you may have encountered. We have made note of your concerns and will take necessary measures to ensure that they do not recur in the future. We do hope that this does not deter you from residing with us again as...

Greater London, United Kingdom
Reviewed 4 days ago NEWvia mobile

The lobby of this hotel heart of Colombo is a great place to unwind, be it mid morning coffee, afternoon snack or evening tea. People meet in this lobby for business and pleasure alike as it offers a great atmosphere with restaurant facilities and other amenities such as salons. It's suitable for families and all alike. Centrally located also for...

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Helpful?
Thank VERMARZ
Management response:

Thank you for your review of Cinnamon Grand Colombo. We are delighted to know that you enjoy the atmosphere of our hotel lobby, its facilities and the convenience of our location. We do hope you too would have encountered a number of wonderful experiences with us and we look forward to welcoming you at all times with cinnamon hospitality. Thank...

Belgium
Reviewed 5 days ago NEW

Colombo can be very tiring and stressful with the beeping of the cars, speeding around and not much shopping experience. If you are on a stop over before Kandy or Galle this is a great hotel. The staff are friendly and there are many restaurants to choose from. Great hotel. Will return

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Helpful?
1Thank Cailloux M
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed our array of restaurants. We do hope your stay with us was comfortable and we look forward to welcoming you again during your next visit to Colombo. Thank you. Best Regards,

Dholpur, India
Reviewed 5 days ago NEWvia mobile

Cinnamon Grand Colombo is one of the best hotel in Colombo. Every basic facility available. Most important is different restaurants and nearby shopping centre inside the hotel area. The hotel is situated at good location and near by places are good to visit. I got the opportunity to stay in this hotel during my business trip. The stay was comfortable...

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Helpful?
1Thank KaliTyagi
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you enjoyed the facilities we offer to our resident guests, and the convenience of our location. We do hope your stay with us was memorable and we look forward to welcoming you again with cinnamon...

Colombo, Sri Lanka
Reviewed 6 days ago NEW

We stayed on the Executive Floor on 13/14 May and the stay was divine to say the least. The service was impeccable. The Manager, Chamila, is there seeing to everything and the butler on duty, when called, is at your door in next to no time. The food is fantastic. The lunch we ordered was very tasty. It should be...

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Helpful?
1Thank dj09042017
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you reside with us and we are delighted to know that you were able to indulge in true cinnamon hospitality at our Executive Floor. Thank you for your wonderful commendation of our associate. Your kind words will be shared with him. We do hope your stay...

Reviewed 1 week ago via mobile

I came with my friends and family to Saturday bbq in breeze bar it was nice evening with pool side bbq very big hotel lots of restaurants specialy pool bar all staff and Muhammad he is extraordinary high lighting service is excellent definitely I will come back with my family again un forgettable place in colombo.

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Helpful?
Thank Farzath N
Management response:

Thank you for choosing Cinnamon Grand Colombo. The pleasure is all ours in having you wine and dine with us and we are delighted to know that you had a wonderful experience at the Breeze Bar. Thank you for your wonderful commendation of our associate. Your kind words will be indeed shared with him. We do hope you fine the...

Leeds, United Kingdom
Reviewed 1 week ago via mobile

I returned again (12th time I think!) to another warm welcome from an amazing team of people. Everyone in the hotel pulls together to make each visit a great experience. It's a wonderful hotel in a good location, exceptionally clean and the food is amazing with several restaurants to choose from. Two large swimming pools and two gyms, there is...

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Helpful?
Thank Rubyz2010
Management response:

Thank you for yet again choosing Cinnamon Grand Colombo. The pleasure is indeed all ours in having loyal guests such as yourself reside with us and we are delighted to know that you enjoyed the warm and welcoming services provided by our associates, the facilities we offer to our resident guests, and our array of restaurants. We do hope your...

Colombo, Sri Lanka
Reviewed 1 week ago via mobile

We went for dinner at the Noodles restaurant in the Cinnamon Grand Colombo. Atmosphere is very good for a restaurant. There were trained staff who advised us the menu in detailed. We had an excellent noodles dinner which was lovely.

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Helpful?
Thank Sanjeewa A
Management response:

Thank you for your wonderful review of Cinnamon Grand Colombo. The pleasure is indeed all ours in having you dine with us and we are delighted to know that you had a wonderful experience at our Noodles Restaurant. We do hope you find the same fare at our other restaurants too and we look forward to welcoming you again with...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Just 35 kilometers from the Bandaranaike International Airport (BIA), luxurious Cinnamon Grand Colombo is located in the heart of Colombo City’s business, shopping and entertainment center. Elegantly designed, spacious rooms at the Cinnamon Grand offer a wide range of in-room amenities, king size beds, and a pillow menu to ensure your comfort and pleasure. All rooms feature carefully attended-to bathrooms and toiletries, large flat screen TVs, a mini bar, and WiFi access. The hotel’s 14 restaurants provide an electric mix of international cuisines, including award-winning Sri Lankan seafood at the Lagoon Restaurant & Garden, and the best of European fine dining at the London Grill. To wind down, guests can patronize Cinnamon Grand’s poolside ‘Breeze Bar’ or typical British pub style ‘Cheers Pub,’ and enjoy a wide range of cocktails, beer and fresh juices. There are two gymnasiums, a spa retreat, a tennis court and two pools. Cinnamon Grand is also located right next to Colombo’s high end shopping mall, Crescat Boulevard. Cinnamon Grand Colombo is fully accessible and is an environmentally friendly property. ... more   less 

Additional Information about Cinnamon Grand Colombo

Address: 77 Galle Road, Colombo, Sri Lanka
Region: Sri Lanka > Western Province > Colombo
Price Range: $170 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cinnamon Grand Colombo 5*
Number of rooms: 501
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Orbitz, TravelClick, Expedia, Booking.com, Hotwire, Evoline ltd, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Cinnamon Grand Colombo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Hotel Style:
#3 Spa Hotel in Colombo
#3 Business Hotel in Colombo
#3 Family Hotel in Colombo
#4 Romantic Hotel in Colombo
#5 Luxury Hotel in Colombo
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Questions & Answers

Here's what travellers have asked, with answers from Cinnamon Grand Colombo staff and other travellers.
20 questions
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Salt Lake City, Utah
9 months ago
Kolkata (Calcutta), India
7 months ago

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Questions? Get answers from Cinnamon Grand Colombo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floors 7, 8 & 9 are the Executive Floors. Sea view is good.”
dj09042017, 21 May 2017 | Read review
“Try and get the pool / lake view”
Myrnamug, 17 May 2017 | Read review
“Choose Taj Samudra instead and have value for money”
Vikram075, 16 May 2017 | Read review
“Views of the pool or lagoon are nice - corner suites are larger than normal rooms.”
car0leshaw, 16 May 2017 | Read review
“Stay at on the executive floors for amazing service!”
Ajarosch, 10 May 2017 | Read review
5 of 5
TripAdvisor
USD 153* /night
View Deal
Hotels.comUSD 163
Orbitz.comUSD 163
AMOMAUSD 287
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*Disclaimer
Prices are for 1 room, 2 adults
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