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Sapphire Hotel

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371 Galle Road, Colombo 00600 Sri Lanka
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About

#42 of 106 hotels in Colombo
Location
Cleanliness
Service
Value

Sapphire Hotel is an excellent choice for travellers visiting Colombo, offering many helpful amenities designed to enhance your stay.

For those interested in checking out popular landmarks while visiting Colombo, Sapphire Hotel is located a short distance from Asokaramaya Buddhist Temple (1.7 mi) and Bandaranaike Memorial International Conference Hall (2.2 mi).

You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a refrigerator, and you can stay connected during your stay as Sapphire Hotel offers guests free wifi.

The hotel features 24 hour front desk, room service, and currency exchange. Plus, Sapphire Hotel offers a pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.

Colombo has plenty of cafes. So when you’re here, be sure to check out popular spots like Barefoot Garden Cafe, Butter Boutique, and Bakes by Bella Café & Restaurant, which are serving up some great dishes.

During your visit, be sure to check out popular attractions like Number 11 (0.2 mi) and Isipathanaramaya Buddhist Temple (1.2 mi), which are all within walking distance of the hotel.

Enjoy your stay in Colombo!

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Currency exchange
Parking
Wifi
Restaurant
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Bottled water
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English

Location

Full view
46Car recommended
Grade: 46 out of 100
17Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
249Reviews9Q+A66Room tips
Traveller rating
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  • 37
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Popular mentions
FARZAN wrote a review Mar 2020
Berlin, Germany81 contributions35 helpful votes
+1
I stayed here 1 night with my friend. I checked in 1 hour earlier than the standard time and checked out 2 hours later. Both the receptionist guy and the cashier sweetie are very friendly and helpful. Hotel and the Room was very clean and enough space. Bathroom was clean too. The swimming pool was very nice with a temperature and just 4 feets. Breakfast served at the floor no 03 was with a small selection but filling. Food was tasty. The restaurant staff are very friendly too. The house is located in the center where it’s convenient for supermarkets, hospital and a high number of restaurants especially vegetarian. This place is very accessible for all travelers like the bus stops are near and running busses all the time. And the house just need some maintenance. Overall the house was very convenient . I loved the stay here . Thank you hotel sapphire team. Hope for another visit. Thank you very much both the receptionist guy and the cashier sweetie.
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 18 Mar 2020
Dear Reviewer, Many thanks for your lovely and wonderful comments encouraging other reviewers to visit our hotel. It’s indeed pleasure to hear that you had a pleasant, enjoyable and a memorable stay at our hotel. We always consider the comfort of our customers and to feel them just like coming home. We certainly agree with your constructive comment and we are looking forward to refurbish the hotel in the near future with all the necessary facilities. We are eagerly waiting to serve you better in your next visit! Sincerely yours, Rooms Division Manager
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suzirosie wrote a review Jan 2020
Nottingham, United Kingdom109 contributions62 helpful votes
We stayed here ond night as our tour was departing from this location. Our room was old, dirty and smelt bad. The bathroom was disgusting and it looked like shower hadn't been cleaned for years. The room itself smelt mouldy and we couldn't use the aircon due to smell it was giving off. Who knows when it was last serviced. Our shower would only provide scalding hot water which actually burnt my hand. The maintenance people came and it took them nearly an hour to sort it out. I asked at reception to change rooms but they were unwilling to allow this. They were also very rude and didn't care. The maintenance people left dirty footprints in our bathroom and on the floor mat so I had to ask them to provide clean ones. The restaurant was Ok. They serve Chinese and Indian food not Sri Lankan which was disappointing although the restaurant staff were very nice and the breakfast was good. The hotel is not in a great location. So all in all I would not recommend staying here.
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Date of stay: January 2020Trip type: Travelled with friends
2 Helpful votes
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 28 Jan 2020
Dear Reviewer, Many thanks for your lengthy review and elaborated on most areas. We are really concerned about the negative comments with regard to the Maintenance Staff and the Reception Staff. We have already started digging into your issue and shall contact you personally, if necessary. The only worry we have is why wasn’t this brought to the notice of the management prior to your departure. Sincerely yours, Rooms Division Manager
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Mel D wrote a review Jan 2020
3 contributions1 helpful vote
Although rooms are of decent size the decor and everything inside is old, stale and somewhat dirty. Dull flooring and inadequate lighting in the room provided a very claustrophobic feeling. I am glad we spent only a few hours in evening and had only 1 night stay. The saving grace was the food in the restaurant that had a set menu and was excellent for evening dinner and breakfast and would like to thank the staff for the food service.
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Date of stay: January 2020Trip type: Travelled with family
1 Helpful vote
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Divya b wrote a review Jan 2020
Jabalpur, India49 contributions6 helpful votes
The rooms and bathrooms are below average and the hotel needs renovation. Rooms have peculiar smell and have no balcony. The staff is not friendly and lacks hospitality. We asked manager for packing our breakfast, as we had flight at early morning and he gave an offended look.The dinner served does not meets the international standard and is not served in same style as depicted in photographs. Not recommended at all.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Response from EAP Hotels H, Rooms Division Manager at Sapphire Hotel
Responded 6 Jan 2020
Dear Reviewer, Thank you very much for your comments. We are planning to go ahead for a refurbishment in this year. The grey areas and food issues will be looked into accordingly. We will go through in detail of your comments and get action as soon as possible. Anyhow, thank you once again for highlighting such issues which is for the betterment of the hotel. Longing to see you! Yours sincerely, Rooms Division Manager
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Nizam M wrote a review Dec 2019
Sri Lanka274 contributions11 helpful votes
+1
It's my cousin daughter wedding very nice place for small function around 250 guests. The service standard is improved a lot after the new management. The food was delicious and quality. The service is superb. I would recommend this place.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Response from EAP Hotels H, The Banquet Manager at Sapphire Hotel
Responded 24 Dec 2019
Dear Reviewer, Many thanks for your positive comments and we are certain this comments will encourage us to serve other customers better. We are longing to see you once again and serve you better. Sincerely yours, The Banquet Manager
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Previous
PRICE RANGE
USD 35 - USD 64 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sapphire hotel colombo
LOCATION
Sri LankaWestern ProvinceColombo
NUMBER OF ROOMS
45
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Frequently Asked Questions about Sapphire Hotel
Which popular attractions are close to Sapphire Hotel?
Nearby attractions include clicks (0.3 km).
What are some of the property amenities at Sapphire Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sapphire Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sapphire Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sapphire Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sapphire Hotel?
Conveniently located restaurants include Yaal, Indo Ceylon Cafe & Dosa King, and Hotel Sapphire.
Are there opportunities to exercise at Sapphire Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Sapphire Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Sapphire Hotel?
Many travellers enjoy visiting Colombo Fort (7.6 km), Wolvendaal Church (7.8 km), and Bandaranaike Memorial International Conference Hall (3.6 km).