City Hotel Colombo 02 is simply an excellent hotel. After days and days in average hotels, it has been a dream to be here. -The service has been great, the receptionist was very professional and friendly. -The room was perfect, it was huge, with an amazing bathroom, a terrific shower and some nice complimentary products such as tea and instant coffee. -TV, Air conditioning, hair dryer, WIFI were great as well. -The location of City Hotel Colombo 02 is good, very close to the centre. I had a really great stay. High recommended!
The room was spacious this was my second time here, splendid Long story short will definitely come back again. The staff was amazing special mention to all the FOH staff and the two security gentlemen. Five stars keep it up 😬
The hotel is really nice, central location. The rooms are modern and clean and the staff is really friendly. We stood for 2 days only with breakfast included which is the standard continental one. We have enjoyed our stay there.
We had to face the horrible experience with this hotel. This happened to us on the 03rd January. We wanted to do the early check-in as we booked a day room and we have already got the email confirmation for the early check-in from the Front desk itself as they happy to serve it. When we went there 2 hours early (10.00 AM as we mentioned to them ), The girl who was with (Dental Braces) were very rude to us and said they cannot give us the hotel till 1.00 PM. When we showed the email confirmation she started pointing the other girl who was new to the hotel and said she was it might be her and she doesn't have experience. This girl didn't know how to speak to the customers. Anyway she refused to offer the room for us and we had to go back with a really bad experience. I don't recommend this hotel to anyone and requesting from the management to look in to this situation as we had to face a real bad experience as we came from 60km far away. …
Newly built hotel with all the modern facilities. Clean room with a comfy bed, Netflix and a high speed internet connection without any interruptions. Situated in a very convenient location in the center of Colombo. Staff is very friendly and supportive . Defiantly worth the money.