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Islamabad Serena Hotel

616 reviews
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Traveller (400)
Room & Suite (88)
Dining (31)
Overview
  • Excellent62%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“beautiful hotel”(30 reviews)
“wild rice”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (616)Write a Review
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All reviewsbeautiful hotelwild ricezamana restaurantleading hotels of the worldbeautiful gardensmain restaurantan oasisroom servicebusiness travelersluxury hotelsecurity situationhigh securityrooms are largeplace to stayfive starbusiness tripchecking in
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121 - 125 of 562 reviews
Reviewed 24 November 2016

The Serena is an incredible oasis in Islamabad. The complex is very large, there are multiple choices for dining, and the staff is very, very good. Rooms are nice, clean and well appointed. Laundry service was top. Layout of the property was easy to figure...More

1  Thank D_Willy_S
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 25 November 2016

Dear valued Guest, Thank you very much for your warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest our hotel facilities and the quality of the service.We were also pleased...More

Reviewed 21 November 2016 via mobile

room service very nice and the resturent food was nice shief i forget his name...he made for us nice food....and the swimming pool side nice i like to come agaain vieww very nice i like service annd the view very nice for family this hotel...More

Thank Qadir K
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 22 November 2016

Dear valued Guest, Thank you very much for your warm comments following your stay at the Serena Islamabad Hotel. The Associates and I were delighted to read that you enjoyed to the fullest your stay with us and that your family was well looked after....More

Reviewed 21 November 2016

Easily the best hotel in Pakistan and a 5 star one with any defination in the world. Stayed here during a medical conference. Neat and clean modern rooms. Good security and quite helpfull staff. Food was excellent blend of asian, european and american delights. Loved...More

1  Thank drkashifaziz
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 24 November 2016

Dear valued Guest, Thank you very much for the warm comments following your stay on the occasion of a medical conference held at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest our hotel comfort, decoration...More

Reviewed 21 November 2016

We were invited by a vendor to this hotel for an annual dinner. The food was tasteless and dishes were badly cooked. Too much vegetables (We were meat lovers) and the barbecue was charred. Options on the buffet were limited 90% not eatable. Also no...More

1  Thank mjunaidm
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 23 November 2016

Dear valued Guest, Thank you very much for your comments following your visit to the hotel for a company's annual dinner. I was quite sad to read your comments on your disappointment about our food which receive regularly good reviews from international and national guests...More

Reviewed 19 November 2016 via mobile

The Serena is located close to the government offices in Islamabad but since traffic is only really an issue during the rush hour it is well located for getting around the city and only 30 minutes from airport outside peak times. It is architecturally pleasing...More

1  Thank gsa-29
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 21 November 2016

Dear valued Guest, Thank you very much for your kind comments following your stay at the Islamabad Serena Hotel. The Associates and I were pleased to read that you appreciated the location of the hotel in relation to your movements in the city and we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Spa
Heated pool
Outdoor pool
Details
Price range
USD 231 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 231 - USD 375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (400)
Room & Suite (88)
Dining (31)
Pool & Beach (15)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
EXOTICLOTUS85
18 November 2017|
AnswerShow all 5 answers
Response from arif a | Reviewed this property |
Hello, I has an öpen buffet dinner at the hotel. Variety of food was rich. Steak was available. I think they should be able to assist you. I havent used the pool there buy gym was open till late.
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EXOTICLOTUS85
1 October 2017|
AnswerShow all 6 answers
Response from wilmerjeraldv | Reviewed this property |
I feel that the air-conditioning works well. I also feel that the staff are very accommodating and do their best to help if one has a problem. As for private bodyguards, no idea. I travel frequently outside the hotel, day... More
1
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rublem
30 March 2017|
AnswerShow all 6 answers
Response from Michel_Galopin | Property representative |
Dear Reader, The appropriate attire at our hotel is the regular fitness costume for women. It is better to change from regular clothes to fitness attire in the Fitness Club lockers. Our two swimming pools are mixed for male... More
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Room Tips
"If you do not want to be disturbed by constant people checking to "make sure the room is all right"..."
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"The rooms I looked at (3) were all good."
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"If you would like a room with a balcony, you should request one upon checking in."
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"Not recommended for ordinary citizens ... only for VIP's and government officials"
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