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Islamabad Serena Hotel

Khayaban-e-Suhrawardy, Islamabad 44000 Pakistan
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Traveller (456)
Room & Suite (94)
Dining (40)
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About
  • Excellent59%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible3%
Certificate of Excellence
A visit to Islamabad Serena Hotel is more than just a comfortable stay at the only 5-star deluxe hotel in Pakistan, an affiliated member of the Leading Hotels of the World. It is a vivid immersion into the culture, heritage and lifestyles of Pakistan’s capital, a relatively undiscovered city boasting exhilarating scenery as well as some of the most colourful musical and culinary traditions in the world.
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Property amenities
Pool
Free Parking
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Minibar
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
Getting there
Islamabad Intl Airport11 km
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Nearby restaurants
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Nearby attractions
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Reviews (692)
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630 results
Traveller rating
376
175
46
16
17
Traveller type
Time of year
LanguageEnglish
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376
175
46
16
17
Show reviews that mention
All reviews beautiful hotel wild rice zamana restaurant leading hotels of the world main restaurant room service diplomatic enclave secure hotel breakfast buffet luxury hotel rooms are large no doubt five star business trip health club business center hotel management
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1 - 5 of 630 reviews
Reviewed yesterday via mobile

My first visit to Pakistan. Frankly speaking, it was better than expected. No one in Europe would take care of you, as they do here. Staff are very friendly, and professional to the maximum limit. Most of them, remember my name after one quick meeting....More

Thank SherifSonbol
Reviewed 4 days ago via mobile

The architecture of the hotel was a perfect blend of cultural history and modern art work. The rooms were absolutely great with some really nice decor and awesome standards of cleaning. The washrooms were equally maintained. I found all the services to be very responsive...More

Thank waqarsarwar
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 3 days ago

Dear valued Guest, Thank you very much for the warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest the hotel architecture and facilities, its comfort and the quality of the...More

Reviewed 2 weeks ago via mobile

Stayed for a week in late October 2018 on a business trip. Hotel has great facilities including the gym, business centre and number of restaurants. I encountered problems from day one paid for an executive suite where the air conditioning was not working throughout the...More

Thank Zaighum S
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 1 week ago

Dear valued Guest, Thank you very much for the detailed comments following your stay at the Islamabad Serena Hotel. The Associates and I are delighted to read that your highly appreciated the hotel facilities. I was sorry to read that you were disappointed with the...More

Reviewed 2 weeks ago via mobile

Nice place very secure and conveniently located . Calm and quite , staff very helpful and no Alcohol which is good . Hotel ambience is impressive i booked for a day and got an upgrade . Umar , the guy at The front desk was...More

Thank 265mohammadr
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 2 weeks ago

Dear valued Guest, Thank you very much for the warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that enjoyed to the fullest the hotel ambiance and its comfort. Your kind comments on Umar, Front Desk...More

Reviewed 3 weeks ago via mobile

A good safe upmarket hotel. It is very big! Rooms very comfy, staff friendly and food excellent. At weekends it is a expat haunt is that is your thing but understandable given its great gym, spa, pool etc... I will stay again.More

Thank 158chasw
Response from Michel_Galopin, General Manager at Islamabad Serena HotelResponded 2 weeks ago

Dear valued Guest, Thank you very much for the warm comments following your stay at the Islamabad Serena Hotel. The Associates and I were delighted to read that you enjoyed to the fullest the hotel facilities and the good lifestyle that the property has to...More

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Questions & Answers
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787tariqk
22 October 2018|
AnswerShow all 3 answers
Response from VictoriaS2790 | Reviewed this property |
Yes, you can ask at the reception and they will arrange whatever transport you require. There is also a pick up and drop off service available to and from Islamabad International airport.
0
Votes
Mark H
20 September 2018|
AnswerShow all 4 answers
Response from VictoriaS2790 | Reviewed this property |
There are two swimming pools. One is only open in the summer, the other is open all year round and is heated. The all year round pool is open until 9pm. I think it is 25 metres - at any rate a good length for laps.
0
Votes
Room Tips
"Some of the more expensive rooms have access to a large sitting room with additional complimentary..."
VictoriaS2790
12 Oct. 2018
Read review
"room 145 is very good"
mateink
14 Sep. 2018
Read review
"Spacious rooms"
AlexTwed
9 Sep. 2018
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"Book the best room possible"
248nadeemb
19 Aug. 2018
Read review
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PRICE RANGE
USD 225 - USD 362 (Based on Average Rates for a Standard Room)
LOCATION
PakistanIslamabad Capital TerritoryIslamabad
NUMBER OF ROOMS
387
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