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Kempinski Hotel Khan Palace

523 reviews
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Traveller (178)
Room & Suite (88)
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Overview
  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“sunday brunch”(6 reviews)
“heated seat”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
Offers from Kempinski Hotel Khan Palace
Offers & Announcements: Winter Break 2017
Hotel deals
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (523)Write a Review
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All reviewssunday brunchjapanese restaurantheated seatbritish embassybreakfast buffet istaxi ridesuperior roomrooms are largehome basean excellent hotelulaan baatarger campsfront desk staffrestaurant staffbusiness tripfresh fruitcentral square
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81 - 85 of 390 reviews
Reviewed 2 October 2016

This hotel is a gem! Our room was quiet and comfortable. The fitness center was clean and had everything we needed! The staff was fantastic! The helped out with taxi service ,tours and anything we asked! Far above average!More

1  Thank suzanneOhio
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 4 October 2016

Dear Suzanne Ohio, Thank you very much for staying at the Kempinski Hotel Khan Palace. It is always great to hear about wonderful, heart warming and encouraging comments which strive us do more and more. Once again thank you very much again and we hope...More

Reviewed 29 September 2016

The service provided in this excellent hotel is second to none. When it rained we were provided umbrellas. When my phone didn't work, they helped with a sim card and how to set up the phone and even lent me a phone and notebook when...More

Thank Bonsaimatt42
Response from KempinskiUlaanbaatar, Manager at Kempinski Hotel Khan PalaceResponded 3 October 2016

Dear Valued Guest, Thank you for taking your time to provide us with such lovely comments following your experience at Kempinski Hotel Khan Palace. We unique ourselves in Ulaanbaatar citys’ luxury hospitality, with a mission to provide superior customer service, we take great pride in...More

Reviewed 26 September 2016 via mobile

Wonderful hotel in the Mongolian capital. I think this is one of the best hotels I have been in. The toilet was high tech, it's warmed seat a lovely surprise and the other functions bliss! Beds really comfortable. Only had breakfast there, this was excellent,...More

1  Thank Kate S
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

Dear Kate S, First of all thank you very much for your recent stay with us and for sharing your experience with all the travelers in TripAdvisor. We are happy that you enjoyed your trip to Mongolia, and that Kempinski was a great choice. we...More

Reviewed 26 September 2016

My husband and I stayed at the Kempinsky Hotel Khan Palace for two nights in June 2016. We were very pleasantly surprised. Despite the austere appearance of the exterior of the hotel, the interior was very tastefully furnished, as were the well appointed, comfortable and...More

1  Thank crowdywendy
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

Dear Valued Guest, Thank you for the kind words shared on our Tripadvisor page. What a pleasure for us to know you liked your stay at our hotel so very much, especially room features, our F&B outlets and the service our staff members provide. It's...More

Reviewed 23 September 2016

The Kempinsky would be an excellent hotel anywhere in the world, but it was a little surprising to find such high-caliber service and comfort in Mongolia. My wife and I stayed here several times for a total of 5 nights in late August, ‘16 as...More

2  Thank NaMakani
Response from KempinskiUlaanbaatar, Front Office Manager at Kempinski Hotel Khan PalaceResponded 29 September 2016

Dear NaMakani, We are absolutely overwhelmed by your wonderful & detailed review. We appreciate your kindness and the way you depict your stay with us. We cannot express how fulfilled do we feel with every single word of your experience, thank you so much on...More

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1151617181978
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
USD 81 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 81 - USD 143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Ulaanbaatar
#2 Spa Hotel in Ulaanbaatar
#2 Luxury Hotel in Ulaanbaatar
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (178)
Room & Suite (88)
Dining (22)
Business Centre & Event Rooms (2)
Questions & Answers
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22 December 2017|
AnswerShow all 5 answers
Response from Leon S | Reviewed this property |
I pre-arranged the hotel to collect me from the airport.
0
Votes
FLgirl2014
9 June 2016|
AnswerShow all 5 answers
Response from Leona F | Reviewed this property |
Sorry it took só long - I was in transit. I would ask the very obliging concierge staff At least he hotel for a suggestion - bookstore or stationary near the hotel may have what you are looking for. If time does not allow... More
0
Votes
mikexerez
1 September 2015|
AnswerShow all 4 answers
Response from platinumhorse | Reviewed this property |
During my visits a selection of tours been provided. What I discover is if you want to hire a driver for a day and visit the Chenggis Khan Monument and Turtle Rock/National Park, you better take a driver from the hotel... More
1
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12
Room Tips
"great views, get a higher floor"
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"Any room seems great, but one ending in 04 is very good. I was in 404."
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"Peace Avenue and the cross street are very busy so if you can face the back or the parking lot, it might be a..."
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"Don't go there"
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