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Don Chan Palace Hotel & Convention

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Unit 6 Piawat Village Sissatanak District, Vientiane 0100 Laos
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About

#45 of 148 hotels in Vientiane
Location
Cleanliness
Service
Value
Finding an ideal hotel in Vientiane does not have to be difficult. Welcome to Don Chan Palace Hotel and Convention, a nice option for travelers like you. Nearby landmarks such as Vientiane City Pillar Shrine (0.2 mi) and Wat Ho Phakeo (0.5 mi) make Don Chan Palace Hotel a great place to stay when visiting Vientiane. Guest rooms offer amenities such as a flat screen TV, air conditioning, and a minibar, and guests can go online with free wifi offered by the hotel. Don Chan Palace Hotel features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Don Chan Palace Hotel, free parking is available. If you like cafes, Don Chan Palace is conveniently located near Joma Bakery Cafe, Kungs Cafe, and Le Banneton. If you’re looking for something to do, Patuxai (1.1 mi), Wat Si Saket (0.6 mi), and Wat Si Muang (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Don Chan Palace Hotel. Don Chan Palace looks forward to welcoming you on your visit to Vientiane.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool with view
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Thai
181Reviews4Q+A31Room tips
Traveller rating
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Marc V wrote a review Jul 2020
61 contributions16 helpful votes
Large, decent room with a beautiful view of the Mekong. But a mattress as hard as a plank of wood, air conditioning barely working, dark lighting with 5W bulbs, the lack of hot water in the bathroom, and the loud noise from the road below made my 14 days stay unpleasant. This was reinforced by very, very basic food, always the same at each meal, with poor quality products (tasteless meat, sometimes giving the impression of eating cardboard). Don't hope to have any reduction, or gift, even small. I broke a glass and I was asked to pay 6 $ to replace it (the real cost is 0,8$). However, at the same time, I paid 910$ for my stay. I was there in a particular context, since I did about forty when I entered Laos. So my comments on the food do not relate to the restaurants at this hotel. But this is a hotel that I would not go back to and that I do not recommend
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Date of stay: July 2020
Rooms
Cleanliness
Service
Room Tip: Don't go in this hotel, except if you want to have a poor stay...
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Martin L wrote a review Dec 2018
Khon Kaen, Thailand16 contributions4 helpful votes
We stayed here for 2 nights while attending a conference in the city. The room was decent although the bed was very hard and poor quality, definitely not a pocket sprung. mattress.The hotel was not really 5 star more like 3 or 4 star. The hotel is totally geared up for the mainly Chinese customers who stay here,For example there were 24 Chinese channels on the tv but not one in English. Also the food is designed for Chinese taste. We were disturbed by loud music on one night,which seemed to be coming from the hotels own adjacent conference centre, the hotel staff were totally unhelpful and unwilling to do anything about this. So I wouldnt recommend this hotel because of potential noise problems and because of the hotels total dedication to the Chinese customers, there are hotels with more consideration for western visitors.
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Date of stay: December 2018
Rooms
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Service
Trip type: Travelled on business
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Aung Myint T wrote a review Dec 2018
2 contributions
I was staying there for about three nights on a business trip. Service was ok. Breakfast is catering for Chinese taste. The room had a very nice view on Vientiane. At the same time the Hotel is a bit off the city center.
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Date of stay: October 2018
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kiwinui wrote a review Nov 2018
Hong Kong, China164 contributions60 helpful votes
We spent three nights at the Don Chan Palace and I would not recommend this as a place to stay. The hotel is located just outside of Vientianne, it overlooks an empty derelict lot close to the Mekong. It is a large hotel, built in 2004 with over 200 rooms. It is the primary ( and possibly only) large scale conference centre in Laos. The location is an issue, there is no pedestrian access in and out of the hotel, you have to walk a convoluted route to get to the main shops. Although for $10US they will drive you. ( which is expensive by local standards), there are not much in the way of amenities around the hotel, so you are kind of stranded away from the action. The hotel is primarily used as a transit point and overnight stay for Chinese tourist groups, it was fairy evident that the hotel was not looking for repeat business. Check in was easy, quick and efficient. In fact engagement with all staff was always pleasant and helpful. No complaints there, they did their best with what they had. We were on the 7th floor, looking out over the Mekong, the room was a standard comfortable size, if not looking a little tired and in need of renovation. The bed, oh my goodness, the bed was simply horrible. It was rock hard. I like a firm mattress, but this was ridiculous. It was so hard at times it hurt. I think a park bench would have been more comfortable. The wifi was terrible, it was patchy, often drop out for long periods and when you asked for IT support the modem would be switched on and off and there would be a shrug of shoulders. Then it would drop again. No English TV channels available. So jet lag at 3am was fun, a crap bed, no wifi and no TV! At one point I got out of the bed and tried to sit on the chairs only to discover they too were rock hard and my backside has padding! Imagine being skinny? The breakfast buffet ( $12US) was ok, not flash and not terrible, enough to get you started in the day, but had unsurprisingly a very strong Chinese leaning if that is to your taste. ( deep fried duck beaks anyone?) The pool and gym were on the 4th floor, when we wanted to go for a swim, staff insisted we shower first ( which we had done an hour before so it really was not necessary) and insisted we abide by the rules of wearing a swimming cap. We are middle aged men, my husband is bald. It is not the hair on our heads that you need to worry about! The caps were too small for our large western heads and we gave up. The gym looked well equipped but i did not use it. ( told you, middle aged men!) There was a general lack of care on the premises, there was an abandoned bus parked in front of the hotel, we joked that it was a form of post apocalyptic landscape gardening, if it was, it was very well done. I try to not end negatively, so what else did i like? My husband informs me the toothbrushes provided were of excellent quality and they also had good thick toilet paper. Let's not forget the staff, they were kind, friendly and helpful, but good grief where they are working needs some management and care.
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Date of stay: November 2018
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Trip type: Travelled on business
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Randy S wrote a review Feb 2018
Bangkok, Thailand10 contributions7 helpful votes
I booked seven nights in this hotel, but cancelled after learning directly from their staff that my Cambodian wife would not be allowed her own key. Their tone and attitude was amazing, so I found another hotel. But the cancellation was ignored, and I was charged all seven nights as a no-show(!) Happily, Bank of America seems to believe me - we have a 30-year relationship and I have almost never challenged a credit card bill. So, with the charge-back, no loss. If you must stay here, do not pay cash until you have seen the room, do not use a credit card unless you trust the bank ... better still find a hotel you can trust. Lao people are typically very honest, and Vientiane is replete with far better hotels - at better prices. Otherwise, do not use the safe in the room, check your final bill, etc.
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Date of stay: January 2018
Location
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Trip type: Travelled as a couple
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PRICE RANGE
USD 90 - USD 346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
don chan palace hotel vientiane, don chan palace vientiane
LOCATION
LaosVientiane PrefectureVientiane
NUMBER OF ROOMS
215
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Frequently Asked Questions about Don Chan Palace Hotel & Convention
Which popular attractions are close to Don Chan Palace Hotel & Convention?
Nearby attractions include Wat Si Muang (0.4 km), Wat Si Saket (0.9 km), and Wat Ho Phra Keo (0.8 km).
What are some of the property amenities at Don Chan Palace Hotel & Convention?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Don Chan Palace Hotel & Convention?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Don Chan Palace Hotel & Convention?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Don Chan Palace Hotel & Convention?
Yes, free parking is available to guests.
What are some restaurants close to Don Chan Palace Hotel & Convention?
Conveniently located restaurants include PVO, Kungs Cafe, and Kualao Restaurant.
Are there opportunities to exercise at Don Chan Palace Hotel & Convention?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Don Chan Palace Hotel & Convention have an airport shuttle?
Yes, Don Chan Palace Hotel & Convention offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Don Chan Palace Hotel & Convention offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Don Chan Palace Hotel & Convention?
The staff speaks multiple languages, including English, Chinese, and Thai.
Are there any historical sites close to Don Chan Palace Hotel & Convention?
Many travellers enjoy visiting Great Sacred Stupa (Pha That Luang) (3.3 km).