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Best Western Vientiane Hotel

237 reviews
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Traveller (128)
Room & Suite (60)
Dining (10)
Overview
  • Excellent18%
  • Very good56%
  • Average19%
  • Poor6%
  • Terrible1%
Travellers talk about
“mekong river”(23 reviews)
“night market”(36 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (237)Write a Review
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105
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3
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All reviewsexcellent locationmekong rivernight marketbakery productssmall fitness centrecan't beat the locationfast internet connectiona small swimming poolsticky fingerscomplimentary airportfront desk staffenjoyed my staywestern standardsrooms are big and cleanwooden floorsclose proximityhotel is situated
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11 - 15 of 199 reviews
Reviewed 28 September 2017

Spent two nights here after leaving another property that was totally unacceptable. The room here was large and spotless. Great bathroom,fantastic front dest service. Sarah at the front desk could not have been nicer, more helpful and pleasant. The man on days was also great...More

Thank Aguido
Response from BWVTE_Hotel, Sarah Dane Lim - Deputy General Manager at Best Western Vientiane HotelResponded 28 September 2017

Dear Mr. Aguido, Thank you for staying at Best Western Vientiane Hotel and taking time to post a review with the perfect rating which is very encouraging. I am glad to hear that you have enjoyed friendly service from Front Desk team during your stay....More

Reviewed 22 September 2017

What a disappointment, we had to move to 3 different rooms to get what we had prebooked, staff were rude and disinterested until we asked to see a manager. The advertising promises clean bright rooms with a welcoming fruit basket. No such thing existed, the...More

Thank GlenandSharon J
Response from BWVTE_Hotel, Sarah Dane Lim - Deputy General Manager at Best Western Vientiane HotelResponded 26 September 2017

Dear Mr. & Mrs. Jameson, Thank you for sharing your opinion concerning your stay; it is always a pleasure to receive feedback. We are really sorry for all of the inconvenience you experienced during your stay specially for moving you to 3 different rooms to...More

Reviewed 15 September 2017

Near the river and good position for restaurants, but the hotel was old and needed upgrading. One big problem was no car park - had to park in the road but was a small one way street and so cause congestion.

Review collected in partnership with Best Western
1  Thank JoePai
Reviewed 4 September 2017 via mobile

Conveniently located and very comfortable. Not a 5 star comfort but very good value for the price. Good air conditioning and shower was hot. Good selection of fresh food for the Buffett breakfast. The staff are very friendly and professional. The concierge was very helpful...More

2  Thank Robert H
Reviewed 10 August 2017

The staff is very friendly and will do their best to help you. everything in the hotel is old and needs to be changed. They try their best to keep it clean and functional but there is just so much that can be done.

Review collected in partnership with Best Western
Thank 480shantanua
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About
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room Service
Airport Transportation
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
USD 71 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 71 - USD 85 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (128)
Room & Suite (60)
Dining (10)
Pool & Beach (8)
Questions & Answers
Ask a question
672g
11 October 2017|
AnswerShow all 3 answers
Response from thekirkby | Reviewed this property |
Hi, in response to the breakfast question. There are eggs, they are made to order. There is a server that will take your order when you arrive for breakfast. The buffet is made up of a bunch of continental style breakfast... More
0
Votes
Shine B
29 September 2015|
Answer
Response from Joseph D | Reviewed this property |
The conference room we use might accommodate 12-15 people. At Best Western Vientiane it might be possible to book the adjoining lounge area, which was never busy during the day, and which could probably suffice assuming... More
1
Vote
Room Tips
"High floors"
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"Rooms facing the street are prone to noise because of construction work."
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"Top floor front balcony, better still somewhere else !"
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"The street is quiet so get one on thhe street, Heywood aver balconysyou can stand to view the street below"
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