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Le Charme Vientiane Hotel

2-12 Francois Nginn Street, Vientiane 04148 Laos
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Traveller (159)
Room & Suite (73)
Dining (21)
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Payments made by partners impact the order of prices displayed. Room types may vary.


#21 of 148 hotels in Vientiane
Travellers' Choice
Welcome to Le Charme Vientiane Hotel, your Vientiane “home away from home.” Le Charme Vientiane Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Nearby landmarks such as Ho Pra Keo (0.5 mi) and Wat Ho Phakeo (0.5 mi) make Best Western Vientiane Hotel a great place to stay when visiting Vientiane. Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Best Western Vientiane Hotel makes getting online easy as free wifi is available. You can also take advantage of some of the amenities offered by the hotel, including a 24 hour front desk, room service, and newspaper. In addition, guests can enjoy a pool and free breakfast during their visit. While in Vientiane be sure to experience local tapas favorites at Lao Kitchen, Pimenton, or Spirit House Bar & Restaurant. During your visit, be sure to check out popular attractions like Patuxai (1.1 mi), Wat Si Saket (0.5 mi), and Wat Si Muang (1.0 mi), which are all within walking distance of the hotel. Le Charme Vientiane Hotel puts the best of Vientiane at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Meeting rooms
Pool / beach towels
Outdoor pool
Saltwater pool
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Wine / champagne
Taxi service
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private balcony
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, French, Dutch, Thai
283Reviews3Q+A67Room tips
Traveller rating
  • 68
  • 143
  • 51
  • 17
  • 4
Time of year
Traveller type
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Popular mentions
SeaColDal wrote a review Oct 2020
Bangkok, Thailand30 contributions24 helpful votes
This review is for the staff. I’ve been there before when I was in Laos. I wanted to get more info bout quarantine. Googling some direct hotel websites didn’t have much info. But Best Western Vientiane did so I reached out and Kris answered me right away. Price online is for 2 people in double room so if splitting cost seems reasonable as it’s a chain I’m familiar with compared to some Covid-19 Quarantine hotels in Vientiane. I’m usually worried about issues arising but with a chain there is a head of franchise to talk to. Kris said you wouldn’t be able to leave the room but includes meals and a 24 hour reception and yoga mat and. Could order booze and outside food as the front desk would drop it to room. Downside is that you can’t book through Agoda for the quarantine deal but have to book directly and can pay by credit card.
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Date of stay: October 2020Trip type: Travelled solo
1 Helpful vote
AnthonyGPhnomPenh wrote a review Mar 2020
Phnom Penh, Cambodia318 contributions124 helpful votes
If it wan't for the staff, I would think this hotel deserves a markdown. The room is very nice and quite large. On check-in I had an air-con that sounded like a motorboat, so they upgraded me, thanks. However the things that tick off frequent travelers happened, a complex TV cable system, two remotes and a required tutorial, could not figure out how to get the hot water in the Shower, and the AC was barely cool at the lowest temperature. Breakfast was very weak, hostel style. Fitness center was a joke, looked abandoned. The location is top-notch and the staff are incredibly helpful, in the end the hotel is itself is a classic style, marvelous wooden floors, spacious, friendly, which I loved. However hotels need to be comfortable and that was really lacking with the basics.
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Date of stay: March 2020
Sleep Quality
Trip type: Travelled on business
Room Tip: Take advantage of the location with the good restaurants and the night market a short walk
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2 Helpful votes
Response from Bosman Kris, General Manager at Le Charme Vientiane Hotel
Responded 23 Jul 2020
Dear Anthony, Warm greetings from Best Western Vientiane and my sincere apologies for our delayed reply. First of all, thanks for taking the time to leave your review on TripAdvisor and thanks for the compliments on our staff and classic style interior. Especially reviews like this give us invaluable information to improve our hotel. During the 3 months we were closed for Covid19 we renovated and deep cleaned the rooms, replaced old a/c units, updated our TV cable system, redecorated the hotel restaurant and revamped the breakfast menu. I hope we can welcome you back at Best Western Vientiane Hotel on your next trip to the Lao capital. Kindest regards
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RianDM wrote a review Mar 2020
Istanbul, Turkey181 contributions77 helpful votes
I’ve stayed here before and was happy to return. The staff are excellent, location superb, room extremely spacious and with hardwood floors, professional and competitive transport for around the city. It is in need of a bit of refurbishment. Shower in particular would be too low for tall people. But just the staff, location and spacious room push up my rating.
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Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
565saeedk wrote a review Mar 2020
6 contributions1 helpful vote
Manager Sarah was very friendly, helpful & nice. I had a problem in my room, was not completely clean, ant & mosquitoes found. I did complaint & Manager Sarah took care right away. She was wonderful & very nice
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Review collected in partnership with Best Western
Date of stay: February 2020
Sleep Quality
walterp886 wrote a review Feb 2020
3 contributions
Nice place, nice helpful staff and a few minutes walk to the night market. There is a little gym and a pool: the pool seemed to always be very cold. They have a free shuttle to the airport which was very convenient.
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Review collected in partnership with Best Western
Date of stay: February 2020
Sleep Quality
USD 49 - USD 99 (Based on Average Rates for a Standard Room)
tai pan vientiane
LaosVientiane PrefectureVientiane
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Frequently Asked Questions about Le Charme Vientiane Hotel
Which popular attractions are close to Le Charme Vientiane Hotel?
Nearby attractions include TaiBaan (0.2 km), Mekong Riverside Park (0.3 km), and Lao Textiles (0.2 km).
What are some of the property amenities at Le Charme Vientiane Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Le Charme Vientiane Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Charme Vientiane Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Le Charme Vientiane Hotel?
Conveniently located restaurants include Common Grounds Cafe and Bakery, Annabelle 1 Restaurant Café Bakery, and Pomodoro Pizzeria.
Are there opportunities to exercise at Le Charme Vientiane Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Le Charme Vientiane Hotel have an airport shuttle?
Yes, Le Charme Vientiane Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Le Charme Vientiane Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Le Charme Vientiane Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Le Charme Vientiane Hotel?
The staff speaks multiple languages, including English, French, Thai, and Dutch.
Are there any historical sites close to Le Charme Vientiane Hotel?
Many travellers enjoy visiting Great Sacred Stupa (Pha That Luang) (3.6 km).