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Best Western Vientiane Hotel

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Traveller (136)
Room & Suite (60)
Dining (10)
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Overview
  • Excellent19%
  • Very good55%
  • Average19%
  • Poor6%
  • Terrible1%
Travellers talk about
“manager sarah”(3 reviews)
“mekong river”(23 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)
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42
108
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LanguageEnglish
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42
108
39
13
3
Show reviews that mention
All reviewsmanager sarahexcellent locationmekong rivernight marketsticky fingersa small swimming poolfront desk staffenjoyed my staygood sizehotel is situateda great place to stayair conditioningwooden floorsrooms are spaciousper daybars and restaurantsbaguette
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1 - 5 of 205 reviews
Reviewed 2 weeks ago via mobile

First visit to Vientiane. The Best Western was ideally located. Good bars and restaurants nearby. The staff were ultra friendly and the breakfast was a great start to the day. The room was comfortable but no view.

Thank 996barrya
Reviewed 1 April 2018

We stayed 3 nights in the hotel, in a room on the 3rd floor giving on F. Nginn Street. No problem with the street noise, but big problem with the air conditioning system in the room; impossible to tune to a comfortable 18-20°C range, the...More

Thank JoelLeclair
Reviewed 14 March 2018 via mobile

Deputy manager Sarah Dane Lim and her staff go out of their way to make you feel like you are one of the family. Breakfast is included and not just the traditional continental breakfast either. Will definitely stay here the next time we visit. Great...More

Thank Ron F
Response from Sarah Dane L, Manager at Best Western Vientiane HotelResponded 15 March 2018

Dear Mr. Ron F. All of us here strive to do our best for every guest, and your kind words about your experience mean a lot to us. We thank you for taking the time to post them online, We'd be honored to welcome you...More

Reviewed 28 February 2018

Myself and two friends stayed at the Best Western for 5 days in February 2018 and we were very happy with our stay. We were met in the lobby by the manager Sarah Dane Ancog who went out of her way to make our stay...More

1  Thank sagedrummer
Response from Sarah Dane L, Manager at Best Western Vientiane HotelResponded 15 March 2018

Dear Mr. Sir, Thank you for the kind and detailed review. We're grateful for it and are sure it will help others as they navigate through their many choices. We appreciate your taking the time to write about us online and we are looking forward...More

Reviewed 21 February 2018 via mobile

Standard best western type of hotel with lots of wood everywhere. Staff all keen to help. Excellent breakfast although the juices routinely run out before the end. Local taxi fares are unusually high and our rooms air conditioning thermostat was malfunctioning producing the effect of...More

1  Thank Cliodna Rhys W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Spa
Hotel Amenities
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room Service
Airport Transportation
Business Centre with Internet Access
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Spa
Details
Price range
USD 68 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 68 - USD 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (136)
Room & Suite (60)
Dining (10)
Pool & Beach (8)
Questions & Answers
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672g
11 October 2017|
AnswerShow all 3 answers
Response from thekirkby | Reviewed this property |
Hi, in response to the breakfast question. There are eggs, they are made to order. There is a server that will take your order when you arrive for breakfast. The buffet is made up of a bunch of continental style breakfast... More
0
Votes
Shine B
29 September 2015|
Answer
Response from Joseph D | Reviewed this property |
The conference room we use might accommodate 12-15 people. At Best Western Vientiane it might be possible to book the adjoining lounge area, which was never busy during the day, and which could probably suffice assuming... More
1
Vote
Room Tips
"Check out the air conditioning system, its noise in particular, the ability to set it at a comfortable..."
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"Go for the west facing rooms on the 4th floor which have views of the river and some temples."
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"High floors"
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"Rooms facing the street are prone to noise because of construction work."
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