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City Inn Vientiane

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City Inn Vientiane
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350 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Level Contributor
9 reviews
4 hotel reviews
Reviewed 3 days ago NEW via mobile

Picked the hotel for a last night stay after a month of trekking in the north. The room was spacious and clean and the staff were extraordinarily friendly. Breakfast was okay although it won't blow your hair back. Overall - you get great service in a neat standard city hotel. 5min walk to the fountain, 10 min to the river... More 

Helpful?
Thank Boxbunny
Wodonga, Australia
1 review
Reviewed 1 week ago

This hotel is well located, easy to walk around.The room is clean but be aware about your value belonging. We stayed there last month ,my wife 's pearl box was missing one day before she would wear for the wedding. we reported to the manager, he reported to us later that nothing suspicious after they viewed CCTV.We have been looking... More 

Helpful?
Thank vorads
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Dear Mr. Det, Thank you for staying with us. As per your complaint, we were led to believe that the pearl box went missing from outside the safe box, which is why we searched everywhere else but the safe box . None of our staff have access to the safe box when it is locked by the customer. It is... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Overall, excellent place to stay with big and comfortable rooms, great food, music...very nice lobby to sit and relax...rooms have very good lighting and terrace with pretty view...exttemely helpful and polite staff....

Helpful?
1 Thank aditi9999
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Aditi, Thank you for an excellent review, We are glad you had a comfortable stay with us. It brings us extreme pleasure when our guests are happy with our services. Hope to see you again, Cheers, Vijay S. Wadhwani More 

Luang Prabang, Laos
1 review
Reviewed 2 weeks ago

Hotel located in a good area central to the city. Provided everything that was required albeit a little 'dated'. Safe in room did not work and was not fixed during 4 night stay. Breakfast was adequate but not great. Very clean and the staff very friendly.

Review collected in partnership with this hotel

Helpful?
Thank Peter S
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Peter, Glad you enjoyed your stay with us, and thank you for bringing to our notice regarding the safe, it has been fixed. Hope to see you again. Best Regards. Vijay S. Wadhwani More 

Nottingham, United Kingdom
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

The hotel is very well located, it is an easy to walk to most sights and good restaurants/cafes. The rooms are nice and clean and breakfast is quite good. It's not a luxury hotel, but the rating is based on the price you pay. There are much more luxurious hotels, but I highly recommend this for a nicely priced, clean... More 

Helpful?
Thank macsc81
Vijay W, Managing Director, at City Inn Vientiane, responded to this review

Dear Mr. Charles, Thank you so much for your review. At City Inn Vientiane we strive to offer 5 star services. Customer delight has always been our core focus and we are glad you enjoyed your stay with us. Hope to see you again. Cheers, Vijay S . Wadhwani. More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Great little hotel in central Vientiane! Good sized rooms, very clean, well- equipped bathroom and helpful staff. Good breakfast and attractive bar and restaurant. Highly recommended. We stayed here for 4 nights and couldn't have enjoyed our time more!

Helpful?
Thank Nicole D
Vijay W, Mananging Director at City Inn Vientiane, responded to this review

Hi Nicole, Thank you so much for you review. We are glad you had a great stay . Hope to see you again. Best Regards, Vijay S. Wadhwani More 

2 reviews
Reviewed 4 weeks ago

The location of the hotel is great...just at the heart of the city...... great hospitality...........i have stayed here for more almost 2 months..........tourist attractions are very close to the hotel.......cab available almost all the time..........if you want some bars its always available near t u..........Mekong is only 5 mins walking distance....what u want more.............

Helpful?
Thank Abhijit B
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Abhijit, Thank you so much for your excellent review. It’s always a pleasure to hear reviews like this from our guests. City Inn Vientiane is glad that you had a great time with us. Best Regards, Vijay S. Wadhwani More 

Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2016

Stayed in this hotel for two nights and they have great and very helpful staffs.I was traveling got Luang Prabang after my stay and the lady from the front desk, named Lovely, was able to get an overnight bus ticket. Great help that i did not have to go to the bus station to purchase it. Which was a half... More 

Helpful?
Thank gohikers1
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Gamiao, Thank you so much for that excellent review. Customer delight has always been our priority and we are happy that you had a great stay with us. City Inn Vientiane consistently works on improving our services and we hope to see you again. Cheers, Vijay Wadhwani More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 October 2016 via mobile

I chose the hotel as it is within 5min walking distance to my company on Lane Xang Road. And I was pleasantly surprised that the hotel is also a 5min stroll to Nam Phu fountain and another 10 min stroll to the night market. The location was perfect to explore city center by walk. The staff in the hotel were... More 

Helpful?
Thank Ariel W
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Ariel, Thank you for your excellent review, We are glad that you had a pleasant stay with us. Look forward to seeing you again. Please let us know of your next visit to Vientiane, we will arrange a room of your liking. Best Regards, Vijay S. Wadhwani More 

Vientiane, Laos
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

Rooms are pretty Neat & Clean, However this Budget Hotel gets Booked quickly and also they do not extend the Customers Stay as they are always Pre-Booked. Food in the Restaurant is Average. Location is close to most of the Tourist Attractions.

Helpful?
Thank Ramesh K
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Ramesh, Thank you for review and your feedback regarding the Restaurant. City inn Vientiane strives to provide 5 star services and we will definitely look into it. Best Regards, Vijay S. Wadhwani More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Inn Vientiane captures a perfect blend of modern design and Asian culture. Centrally located, the City Inn Vientiane makes it easy to visit all that Vientiane has to offer. At City Inn Vientiane, we pride ourselves on exceptional customer service and we strive to meet the needs of every guest. Our homely accommodation creates a perfect ambiance and is sure to make your stay in Vientiane a memorable one. ... more   less 

Additional Information about City Inn Vientiane

Address: Rue Pangkham | Near Vientiane Culture Hall, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: $104 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Inn Vientiane 3*
Number of rooms: 40
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Also Known As:
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane
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Questions & Answers

Here's what travellers have asked, with answers from City Inn Vientiane staff and other travellers.
3 questions
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Questions? Get answers from City Inn Vientiane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suite was large and value for money. Top floor is less noisy.”
 of 5 bubbles petersD8653LG, 19 Nov 2016 | Read review
“Take rooms which have king bed.........”
 of 5 bubbles 326abhijitb, 4 Nov 2016 | Read review
“I had the corner suite on the top floor and it was spacious.”
 of 5 bubbles gohikers1, 8 Oct 2016 | Read review
“Non Smoking Room Preferably 3rd Floor”
 of 5 bubbles 199vinaya, 29 Sep 2016 | Read review
“Rooms on the higher floors facing the road have a better view”
 of 5 bubbles AmitDH2307, 16 Sep 2016 | Read review
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