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City Inn Vientiane

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City Inn Vientiane
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356 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Kuala Lumpur, Malaysia
Reviewed 1 week ago

The hotel is situated in the centre of Vientiane and one can reach everything very easily. The rooms are spacious, not the latest trend, but very convenient and clean. Very comfortable beds. Friendly and very helpful staff. Breakfast was not that big, but tasteful. The hotel is well organised and I would always return to City Inn.

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Thank Peter K
South Melbourne, Australia
Reviewed 1 week ago via mobile

I was probably a bit spoilt, having been staying in some reasonably nice accommodation in Laos, but my first impressions of the City Inn was not so favourable. Nonetheless, the rooms are reasonably well appointed, WiFi works well and it's in a good location. Breakfast choices were a bit limited and the corridors had a bit of a hospital feel.

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Thank e2mq173
Washington DC, District of Columbia
Reviewed 2 weeks ago

I stayed for here for a business trip based on the recommendation of a friend who lives in Vientiane. The staff was very helpful and and quick to respond to my request to arrange transportation to/from the airport. Breakfast was great (coffee is delicious!) and the rooms are quite large and kept nicely clean. I especially appreciate the hotel's efforts...

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Thank Jaimie A
Reviewed 2 December 2016 via mobile

Picked the hotel for a last night stay after a month of trekking in the north. The room was spacious and clean and the staff were extraordinarily friendly. Breakfast was okay although it won't blow your hair back. Overall - you get great service in a neat standard city hotel. 5min walk to the fountain, 10 min to the river...

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Helpful?
Thank Boxbunny
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi, Glad you enjoyed your stay with us, hope you had a good time in Vientiane. Thank you for your wonderful review, and we hope to see you again. Cheers,

Wodonga, Australia
Reviewed 24 November 2016

This hotel is well located, easy to walk around.The room is clean but be aware about your value belonging. We stayed there last month ,my wife 's pearl box was missing one day before she would wear for the wedding. we reported to the manager, he reported to us later that nothing suspicious after they viewed CCTV.We have been looking...

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Helpful?
Thank vorads
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Dear Mr. Det, Thank you for staying with us. As per your complaint, we were led to believe that the pearl box went missing from outside the safe box, which is why we searched everywhere else but the safe box . None of our staff have access to the safe box when it is locked by the customer. It is...

Reviewed 21 November 2016 via mobile

Overall, excellent place to stay with big and comfortable rooms, great food, music...very nice lobby to sit and relax...rooms have very good lighting and terrace with pretty view...exttemely helpful and polite staff....

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1Thank aditi9999
Vijay W, Managing Director. at City Inn Vientiane, responded to this review

Hi Aditi, Thank you for an excellent review, We are glad you had a comfortable stay with us. It brings us extreme pleasure when our guests are happy with our services. Hope to see you again, Cheers, Vijay S. Wadhwani

Luang Prabang, Laos
Reviewed 20 November 2016

Hotel located in a good area central to the city. Provided everything that was required albeit a little 'dated'. Safe in room did not work and was not fixed during 4 night stay. Breakfast was adequate but not great. Very clean and the staff very friendly.

Review collected in partnership with this hotel
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Helpful?
Thank Peter S
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Peter, Glad you enjoyed your stay with us, and thank you for bringing to our notice regarding the safe, it has been fixed. Hope to see you again. Best Regards. Vijay S. Wadhwani

Nottingham, United Kingdom
Reviewed 13 November 2016 via mobile

The hotel is very well located, it is an easy to walk to most sights and good restaurants/cafes. The rooms are nice and clean and breakfast is quite good. It's not a luxury hotel, but the rating is based on the price you pay. There are much more luxurious hotels, but I highly recommend this for a nicely priced, clean...

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Thank macsc81
Vijay W, Managing Director, at City Inn Vientiane, responded to this review

Dear Mr. Charles, Thank you so much for your review. At City Inn Vientiane we strive to offer 5 star services. Customer delight has always been our core focus and we are glad you enjoyed your stay with us. Hope to see you again. Cheers, Vijay S . Wadhwani.

Reviewed 10 November 2016 via mobile

Great little hotel in central Vientiane! Good sized rooms, very clean, well- equipped bathroom and helpful staff. Good breakfast and attractive bar and restaurant. Highly recommended. We stayed here for 4 nights and couldn't have enjoyed our time more!

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Thank Nicole D
Vijay W, Mananging Director at City Inn Vientiane, responded to this review

Hi Nicole, Thank you so much for you review. We are glad you had a great stay . Hope to see you again. Best Regards, Vijay S. Wadhwani

Reviewed 5 November 2016

The location of the hotel is great...just at the heart of the city...... great hospitality...........i have stayed here for more almost 2 months..........tourist attractions are very close to the hotel.......cab available almost all the time..........if you want some bars its always available near t u..........Mekong is only 5 mins walking distance....what u want more.............

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Thank Abhijit B
Vijay W, Managing Director at City Inn Vientiane, responded to this review

Hi Abhijit, Thank you so much for your excellent review. It’s always a pleasure to hear reviews like this from our guests. City Inn Vientiane is glad that you had a great time with us. Best Regards, Vijay S. Wadhwani

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
City Inn Vientiane captures a perfect blend of modern design and Asian culture. Centrally located, the City Inn Vientiane makes it easy to visit all that Vientiane has to offer. At City Inn Vientiane, we pride ourselves on exceptional customer service and we strive to meet the needs of every guest. Our homely accommodation creates a perfect ambiance and is sure to make your stay in Vientiane a memorable one. ... more   less 

Additional Information about City Inn Vientiane

Address: Rue Pangkham | Near Vientiane Culture Hall, Vientiane 0100, Laos
Region: Laos > Vientiane Province > Vientiane
Price Range: $97 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Inn Vientiane 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
City Inn Vientiane Hotel Vientiane
City Hotel Vientiane
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Questions & Answers

Here's what travellers have asked, with answers from City Inn Vientiane staff and other travellers.
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Questions? Get answers from City Inn Vientiane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Corner suites are large and the higher floors have less noise.”
 of 5 bubbles K1468ZQpeterk, 10 Jan 2017 | Read review
“Junior suite was large and value for money. Top floor is less noisy.”
 of 5 bubbles petersD8653LG, 19 Nov 2016 | Read review
“Take rooms which have king bed.........”
 of 5 bubbles 326abhijitb, 4 Nov 2016 | Read review
“I had the corner suite on the top floor and it was spacious.”
 of 5 bubbles gohikers1, 8 Oct 2016 | Read review
“Non Smoking Room Preferably 3rd Floor”
 of 5 bubbles 199vinaya, 29 Sep 2016 | Read review
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