Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Umai Hotel
46-A Donskoy Pereulok, Bishkek 720000 Kyrgyzstan
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
About
#3 of 22 guest houses in Bishkek
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Umai is a small family run 8 room guest house just off the centre of town. We provide B&B as our standard package but also have kitchen facilities capable of meeting all dietary requirements for breakfast, lunch, supper and more. In the garden we have a small sheltered bar that opens as necessary, and a great gas BBQ for those special occasions. We pride ourselves on providing you with a friendly stay that you will remember.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Conference facilities
Non-smoking hotel
Clothes dryer
Wifi
Bar / lounge
Restaurant
Laundry service
Room features
Air conditioning
Desk
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Romantic
Charming
Location
46-A Donskoy Pereulok, Bishkek 720000 Kyrgyzstan
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Manas International Airport
6.7 km•
See all flights
Rental Cars
23 Restaurants
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 17
- 17
- 3
- 1
- 2
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We stayed at the Umai at the start and finish of our country tour with Ecotours. It’s located about 2km from city center, so a pretty easy walk through some nice neighborhoods. There are a couple of small convenience stores nearby. It’s actually not the easiest place to find but Google seems to locate it quite accurately. The hosts/owners are all super-friendly and helpful – really good people. Our room was a bit on the small side, but clean and comfortable with a couple of windows looking onto a neighbor’s property. The ensuite bathroom was clean and functional and the AC unit worked pretty well at keeping things cool inside. There is Wifi, however the signal is not so strong in most of the rooms. The food was great – surprisingly great! Lots of fresh veggies, salads, soups, meat dishes, etc. – really yummy. Overall we had a great stay and would definitely recommend it to other travellers.
Read more
Date of stay: August 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Home to Eco Tours, Elmira, Mike and staff made our cycling group feel right at home. The Guest House is a little way from the centre of Bishkek but our group had no problem either walking or cycling to the main attractions. The GH is a little difficult to find and would perhaps benefit from better signage from the road and at the site.
Rooms are spacious, quiet and spotlessly clean. There is wifi but the ISP seems somewhat unreliable. Coffee and tea on tap and a great outside and covered bar area with a wide selection of drinks. A pint of decent local lager costs about 60p. Good breakfast of hot and cold food and delicious dinner made to order.
The yurts mentioned in guidebooks have gone but there is a pleasant garden for alfresco dining and socialising. The GH was full during my stay and we were lucky to be treated to a mini concert by two wonderful local musicians by the thoughtful owner.
You could just use the GH as a base to explore Bishkek but why not ask about tours in fantastic Kyrgyzstan and experience truely wonderful scenery and local hospitality?
Rooms are spacious, quiet and spotlessly clean. There is wifi but the ISP seems somewhat unreliable. Coffee and tea on tap and a great outside and covered bar area with a wide selection of drinks. A pint of decent local lager costs about 60p. Good breakfast of hot and cold food and delicious dinner made to order.
The yurts mentioned in guidebooks have gone but there is a pleasant garden for alfresco dining and socialising. The GH was full during my stay and we were lucky to be treated to a mini concert by two wonderful local musicians by the thoughtful owner.
You could just use the GH as a base to explore Bishkek but why not ask about tours in fantastic Kyrgyzstan and experience truely wonderful scenery and local hospitality?
Read more
Date of stay: July 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 5 July 2016
Many thanks for your review. It was good to meet you and spend time chatting and putting the world to rights. We are glad that you enjoyed your tour and truly hope to see you back in Kyrgyzstan again. Enjoy Mongolia and their "strange" yurts. Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in the Umai at the begin and the end of our fantastic tour in Kyrgystan in September 2014 and came back after a tour in Tajikistan in June 2015, we felt like coming home. The hotel is very quiet with a beautiful garden. Very helpful and friendly staff, the rooms are very clean, good beds, airco, free wifi, very clean bathroom,. The yurt in the garden creates a convivial athmosphere and we like the outside bar very much to relax with a cold beer or wine after a good filled day out.The food is also very good and varied. We like that place very much!!!!
Read more
Date of stay: June 2015Trip type: Travelled with friends
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 3 July 2015
It was great to see the Vivat Club back at home base again - old friends are always welcome and thank you for coming to see us. Next time you are in the area don't forget to pop in.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first time I was here back again after corona time. The place looked still nice , there were new toilet facilities. I liked the garden and outside bar very much, had several times supper out side. Rooms are large and WIFI now works very good. Service was good and place was very clean.
Read more
Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Super recommended!!
I found Ecoutour on the internet (and on the guide-book as well) and I was so lucky!
They are very precise and cooperative in finding the best solution for my needs, very welcoming to let you discover the tradition and culture of this beautiful country!
I was very lucky to have the best guide ever and a very safe driver during the mountains and yurt camps tour.
I found Ecoutour on the internet (and on the guide-book as well) and I was so lucky!
They are very precise and cooperative in finding the best solution for my needs, very welcoming to let you discover the tradition and culture of this beautiful country!
I was very lucky to have the best guide ever and a very safe driver during the mountains and yurt camps tour.
Read more
Date of stay: August 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 26 Sept 2018
Many thanks for you comments about Ecotour and we hope that your stay in the Umai was equally as enjoyable.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We used Ecotour and Umai hotel to support our first "out of Europe" Cycling holiday.
We planned a 3 weeks unsupported tour around Kyrgyzstan.
The team from Ecotours picked us up at the airport in the middle of the night after 17 hours of delay of our flight (Thank you Turkish Airlines :-() . Even at 03 am we got a kind and friendly welcome on our arrival at the Umai Hotel. Next day, we where transported together with our bikes to our starting point. The driver helped us with the money exchange, guided us around in the local supermarket and found fuel for our cooking stove. During our tour, we decided to change the pick up place, again no problem for Ecotour. We had promt replies on our mails and they showed up at the right place, at the right time.
At the end of our tour we enjoyed 2 days of comfort, cold beer, nice food and good company in this friendly hotel. We warmly recommend this place and the services from Ecotour to anyone who wants to discover the fantastic Kyrgyzstan.
We planned a 3 weeks unsupported tour around Kyrgyzstan.
The team from Ecotours picked us up at the airport in the middle of the night after 17 hours of delay of our flight (Thank you Turkish Airlines :-() . Even at 03 am we got a kind and friendly welcome on our arrival at the Umai Hotel. Next day, we where transported together with our bikes to our starting point. The driver helped us with the money exchange, guided us around in the local supermarket and found fuel for our cooking stove. During our tour, we decided to change the pick up place, again no problem for Ecotour. We had promt replies on our mails and they showed up at the right place, at the right time.
At the end of our tour we enjoyed 2 days of comfort, cold beer, nice food and good company in this friendly hotel. We warmly recommend this place and the services from Ecotour to anyone who wants to discover the fantastic Kyrgyzstan.
Read more
Date of stay: July 2015Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 2 Aug 2015
We are happy that you enjoyed our country and that the Umai Hotel and Ecotour were able to help you so much. Next time that you are down this way drop in and see us. Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Umai is a haven in a dusty part of Bishkek. Rooms are very clean and spacious for the price. Food also good - great jam and pancakes! Staff were friendly and the owner chatted to us - always a nice touch. Wifi could have been a bit stronger to work in the rooms. Slight downside is it's very very hard to find at night, despite not being that far from the centre!
Read more
Date of stay: May 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 2 June 2015
Many thanks for the kind review. Sadly you have to balance peace and quiet with location and some of the local taxi drivers do not know Bishkek that well. Just a note for other visitors, please take our number with you when you go out and we are always happy to talk you down. Also thanks for the tip about the room wifi - will get that checked out and see if we can't pump it up a bit. All the best, Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As first tourist of the season 2014 I am happy to give my review. As always, staff is very friendly and helpful. They will ask you what you like them to prepare for your breakfast every day. Hotel is clean, rooms are big, beds are comfortable.
New in the hotel is:
Free wifi in the whole hotel and the garden, always working. Satellite television and air condition in every room.
New in the hotel is:
Free wifi in the whole hotel and the garden, always working. Satellite television and air condition in every room.
Read more
Date of stay: April 2014Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 4 Apr 2014
It was a pleasure to meet you and to organise your short visit to Issyk Kul, and thank you for your review. Being one of the first guests of the season things are always quiet, the city and country as well as the hotel. We hope that you enjoyed your stay in Bishkek and will visit again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Odd odd place. Not really a hotel, more of a hostel for Ecotour's clients.
Boutique it is not. Youth detention centre is what it felt like.
Internet worked on one day but then never worked again.
It’s also quite a long way out of town (and I love walking). On arrival we were told that it was good here as it is ‘like a village’, but in truth Bishkek is already pretty quiet so you don't need to be this far from what little action there is, also you might like to make up your own mind.
One morning, in part as we had not eaten at the designated Ecotour/Umai eating spot Dragons Den the night before, our host had forgotten about us, no breakfast was prepared, and they couldn’t remember who we were despite being us the only people staying there that night! Suffice to say we went to town for breakfast rather than wait for the lame effort we would have got here. No offer of any refund was made for this oversight or the rather shabby service. Really professional!
Any hope of getting a drink or anything other than breakfast at exactly the time you have asked for (if they remember who you are) you can forget it. It is just not that flexible a place. Rooms ain’t much to write home about either, frosted glass windows so you can’t see out, bland furnishings and if you have a room near the front door you get to hear everyone coming and going in the night (most arrival and departure flights are early in the morning or middle of the night). And no double beds, twin beds only (how unromantic).
They do the minimum, avoid at all cost.
Boutique it is not. Youth detention centre is what it felt like.
Internet worked on one day but then never worked again.
It’s also quite a long way out of town (and I love walking). On arrival we were told that it was good here as it is ‘like a village’, but in truth Bishkek is already pretty quiet so you don't need to be this far from what little action there is, also you might like to make up your own mind.
One morning, in part as we had not eaten at the designated Ecotour/Umai eating spot Dragons Den the night before, our host had forgotten about us, no breakfast was prepared, and they couldn’t remember who we were despite being us the only people staying there that night! Suffice to say we went to town for breakfast rather than wait for the lame effort we would have got here. No offer of any refund was made for this oversight or the rather shabby service. Really professional!
Any hope of getting a drink or anything other than breakfast at exactly the time you have asked for (if they remember who you are) you can forget it. It is just not that flexible a place. Rooms ain’t much to write home about either, frosted glass windows so you can’t see out, bland furnishings and if you have a room near the front door you get to hear everyone coming and going in the night (most arrival and departure flights are early in the morning or middle of the night). And no double beds, twin beds only (how unromantic).
They do the minimum, avoid at all cost.
Read more
Date of stay: July 2013Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Michael A, Manager at Umai Hotel
Responded 7 Mar 2014
There are many changes at Umai this year. The staff have been completely replaced and I have been appointed to revamp all aspects of the guest house. Wifi has now been correctly installed on both floors of the property - a new provider - and free of charge. All rooms also now have satellite television and air conditioning. A little later in the year we will be installing a bar outside and we will have a 5 metre yurt as a sitting and drinking area. By arrangement lunches, evening meals and BBQs will be provided - and the prices still remain the same. Mike
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This small guest house in a very quiet part of the city is the right place to recover from the cities hustle and bustle. The hotel is about 15 minutes walk from the city centre (White House and Central Square) somewhat hidden in a green neighbourhood. Our apartment was clean and with a luxury bath room. The overall guest house design is inspired by Kyrgyz folk arts. Friendly personnel, an option for individual breakfast agreements, and even a small souvenir booth for those who like folk crafts add to the cosy atmosphere.
The guest house offers individual transfer to the airport.
And besides: the price is quite moderate and really value for money (which may not always be the case in Bishkek).
The guest house offers individual transfer to the airport.
And besides: the price is quite moderate and really value for money (which may not always be the case in Bishkek).
Read more
Date of stay: September 2009Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello. If there is anything we can help you with please let us know. Mike
"We were on first floor, ground floor may be more 'busy' but we can't really tell: the entire place was simply very calm and silent."Read full review
"If wifi is important to you better ask for a room on the 1st floor (although I think there's only 1 room for guests there - we had it our first night but we were the only ones at the hotel). We could get it on the 2nd floor but the signal was extremely weak unless the door was open..."Read full review
"If you are travelling before summer sets in ask for a room on the sunny side of the hotel."Read full review
LOCATION
KyrgyzstanBishkek
NUMBER OF ROOMS
9
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingUMAI HOTEL - 2024 Reviews (Bishkek, Asia) - Photos of Guesthouse - Tripadvisor
Frequently Asked Questions about Umai Hotel
Which popular attractions are close to Umai Hotel?
Nearby attractions include Panfilov Park (0.9 km), Mikhail Frunze Museum (0.8 km), and Flagstaff With Country Flag (1.1 km).
What are some of the property amenities at Umai Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Umai Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Umai Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Umai Hotel?
Conveniently located restaurants include Papuri Restaurant, Arzu, and Frunze Restaurant.
Does Umai Hotel have airport transportation?
Yes, Umai Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Umai Hotel?
Yes, laundry service and a clothes dryer are offered to guests.
Are there any historical sites close to Umai Hotel?
Many travellers enjoy visiting Ala-Too Square (1.3 km) and Monument to Manas the Great (1.6 km).